Quality of product and timely reminders kept me confident in the process. The sales pitch is a bit high pressure but I understand Salespeople must eat too.

The guy doing the install was by himself just not what I expected seeing the video and how everything is done so to be honest I am not sure if I would recommend to a friend or relative but I would to the normal public

From start to finish, anyone we dealt with at Mad City Bath was timely, professional and knowledgeable. Happy to do business with them for future projects.

Ryan B and his attention to detail and how he showed us what he was doing and explained the “why” for questions we had while he was here. He was such a hard worker and did a phenomenal job!
Plus we really like the walk in shower (and the guarantee) so we don’t have to worry about our hips and knees making it over the edge of the tub!

Great communication and follow through!

Everything was done to our expectations

Very pleased with the whole process from sales to installation. Definitely would recommend to them.

The


installers that were here were friendly knowledgeable You could tell the had worked o

Together before

Professional service was provided by our installer. Our bathroom is very small, and I'm sure was challenging. However, the walk-in shower was completed by the end of the day. My husband and I are both extremely satisfied.

Everything was delivered and installed as promised. But the premium service and product demand a premium price. We're happy.

Complete with installation and clean up afterward. A huge Thank you to the installers, Alden and Conrad for their professionalism and politeness in doing their service.

We were very pleased with Mad City.

Promt service exilent work

Efficient, neat and friendly installer. Great product that works beautifully!

Thev professional manner in which installment was conducted.

The guys were very professional and worked well together. I was recovering from a total hip replacement and they moved the furniture, blinds, etc.

The salesman and the installer were very professional.

I did not get the product I ordered.

VERY VERY expensive. They are just windows. The cost does not justify the quality.

Quality, beauty of the windows couldn't ask for more guarantee really sold us .the installation was flawless.

Mad City remodeled a kitchen in a previous home prior to installing windows here. Everything is okay but a couple things: the installers put covering down on floor where there was vinyl but did not protect the carpet. They were walking on newer carpet with snow covered shoes.

The adhesive they used was dripped on windrow sill and during removal the residue was scraped and slightly gouged the wood.

Overall the installers were professional and worked well.

The windows have a high element of insulation. Our installer Stephan was personable and completed the job on time as well as cleaning up and answering our questions. I would definitely recommend this company and their windows and installation service.

High quality service and product. We are very happy with the results and would recommend any of the services this company provides.

After the sales, their has not been a lot of communication how things are going to be fixed.

The installation was top notch