They were very considerate, kind and did things in a very timely fashion.
Found the people who delivered the stuff back week excellent.
They picked up all my rugs after the house flooded. They brought them back clean and beautiful. All but one rug was returned. It still has not been returned. The return was delayed.
I appreciate the communication and not having to wait around for responses.
They were a pleasure to work with. I explained my problem to them, and they fixed it within a week or so. I took it to them and was very pleased when I received my garment back. I would recommend them to anyone who is experiencing similar problems.
I would not do it at all. I would give a zero rating.
I was very pleased with the garment that was cleaned, and I was also very pleased with the ones that wasn't cleaned because they did give me an explanation on the reasons why they couldn't clean them.
Too far and packers could have been better prepared.
They were professional and courteous.
Evans Garment Restoration was very responsive to our requests and handled everything with professional courtesy.
Evans Garment Restoration of Texas provided great service. The experience was good.
Fast and friendly service.
I left a review right after the clothes were dropped off.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Lyons Restores (formerly Evans Garment Restoration) - DFW as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys