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Reviews 8
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Of 8 respondents, 8 left a review.
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Recent reviews
Larry T.
They were efficient, friendly, and professional.
Stan A.
They were great during the difficult times, and were the first company to help me. They were gracious, on time and kept me informed during the process.
Review in Summerville, SC
I did not like the way they handled the job.
Response
Lyons Restores by Medlin Davis Hi Sandra and Greg, thank you for completing the survey. We are very sorry that you had a home fire that also resulted in significant water damage to your belongings. When we arrived, everything was soaked and covered in wet insulation. In order to prevent mold, we had to pick up everything immediately and clean and dry it. We communicated that to you before we took your items away. After we cleaned and dried your belongings, it made sense for us to press and package them as well. Within 48 hours, we had completed 90% of your clothing and 50% of your soft goods - an impressive turnaround time. We were in regular communication with you and the adjuster throughout the process. In the end, you opted to be paid to replace your belongings, and we negotiated a deep discount in good faith with the insurance company. We hope that you are satisfied with the results. Our goal on every job is to restore your cherished belongings to pre-loss condition and to help make a stressful, life-interrupting event a little less so.
Review in Lynchburg, VA
Maggie B.
Iesha B.
Review in Bristol, TN
Review in Buckingham, VA
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