They were amazing. They were wonderful to me. They walked me through step by step of what we were going to do. They were on time. They were easy to get a hold of if I had questions. They were great. I would recommend them to anyone.
After they were done—this was done in the fall—it looked like they did a great job with the roof. Also, the gutter had to have stuff pounded out of it. This was all done before the snow. Well, the snow fell, and all of a sudden, I had huge, huge icicles hanging in front of one part of my house, which I had never seen before, and that was after the job was done. So I don't know if that was connected to the roof or the gutter, but I've never seen it before. I looked around at my neighbors, who all had their roofs replaced, and no big icicles were hanging down from their new roofs and gutters.
So I just wanted the manager to get back to me. He said, "I'll talk to my department," but I never heard back from him, so my question was never answered. I wanted them to go up there and look at what I was seeing at the time. I said, "Could somebody please come out here and see what I'm seeing?" but nobody showed up or followed up with me.
Yes, I did, and the manager—project manager—said, "I'll talk to my people, whoever does that. I don't know." But then I never heard back from anybody. Well, of course, it's long gone. Winter's gone, icicles are gone, and nobody ever saw what I was seeing.
The color and quality of the roof turned out great. Highly pleased.
They did a great job.
The entire Legacy team did a great job from start to finish! I would recommend Legacy to anyone looking to replace storm damaged siding, roofing, or any damaged exterior finishes.
yes they did a great job getting the project started and finishing.
They were consistently professional and fulfilled all their commitments.
Didn't do the job right missed windows. Sash window framses
They were great, friendly, and professional people to work.
It was easy to work with Legacy Restoration. They were clear about the options and costs and did quality work. I would recommend them to anyone who needs a new roof or other exterior work.
The fact that you were able to communicate and negotiate with the insurance company was huge!
Legacy Restoration was fast, easy to work with, and had a high-quality standard of work.
There is one issue that I have that I feel that they need to address.
Professional, local, thorough and timely with range of options to meet needs
They did a good job on the roof installation, cleanup was pretty good overall.
Very easy to work with.
Efficiency... Immaculate cleanup.
Our rep from Legacy (Connor) was extremely knowledgeable, flexible, and responsive.
Had to follow up too much. Didn't feel that they were straight forward
They were very professional and talked to me straight from start to finish. The communication was amazing and their professionalism was outstanding especially when dealing with them in-person.
I selected Legacy because I observed how quick, clean and professional the reroof was for my neighbor. I received the same great service.
Everything was great and on time. We thank them for that.
Worked with insurance company to show and explain why we needed total roof replacement instead of patch roof.
Excellent service and work
I had work done six months ago, and I am in Minnesota, so I don't know how well the roofing job will hold up.