Salesman was late, had to call to corporate to see where they were. 45 minutes after salesman was supposed to be here supervisor called to say why he’s running behind. Only purchased as we’ve had Leafguard on the top of our house for 20 plus years. “Supposedly”got a discount, but no upfront pricing to confirm this. I have my doubts that we did, as a whole house was $13,000.00, and we paid $7,000.00 for a porch, and 1 car garage. Nobody called to tell us when they were coming to be installed, they just showed up. Crew unable to get supervisor on the line to take final payment. When supervisor called the next day for payment I was supposed to get an email receipt, which never came. Hedge got damaged during installation, and downspout was positioned half on step, and half on patio. Have to call again to get this fixed.
Supposed to deliver one instal next day. To start at 8 to 9am didn't show until 11am. No texts phone call or email. Job is not complete. Didn't have all the materials quoted.
Look at primary reason
nothing to improve. i would recommend, but i would explain/warn you are expensive
Leafguard provide quick, professional service from the beginning to the final inspection.
Quality
Everything was great except for the broken downspout diverter
Excellent installation
The sales and customer service experience was sub-par. Sales pressure was excessive. Customer service after the sale was poor: automated call in system, poorly trained agents, lack of CS skills/ experience.
Knowlegable salesman. Extrodinary workmanship for the installation.
Everyone I delt with was very helpful.
No, based on our experience with Leaf Guard, we would not recommend the company.
The gutters are a quality product, and they make the house look great and are easy to recommend.
So far they work great rained the same day
Excellent sales presentation by Paul who showed up for our 3 p.m. appointment right on time.
Job performed by Jarrod and Noah was efficient and well done.
The product is fine--at least so far. The gutters have been installed only 2 days and we haven't had any rain yet. They look very good.
Functions as designed.
Very Professional Service
No company is perfect.
From beginning to completion of the work they were very professional and informative.
Quality, lifetime warranty
The gutters themselves do a fine job when it rains.But I don't feel like they completed what we'd originally talked about.
From start to finish explanation, quality, and finish was superb, never will i let a contractor do my gutters from start. The life time warranty was also a nice touch.
Very precise material and neat
Absolutely fantastic from start to the end. Pleasant experience, with caring people.