They did what they said they were going to do except they were supposed to, after the finished job, come back and look over the work and see if anything was missing. They never came back. They told me they were going to come back and inspect the work, but they didn't.
Good quality of materials.
Over priced for the product that we purchased. Once the job was complete we had some small detailed issues to look at that we asked about and have not seen anyone since. Makes me feel that you got my m obey so you are thru with me and on to the next sale
Very fast turnaround. Well pleased
Not living up to contract
very professionally done and friendly safe staff
Already have given Heather's card to my next door neighbor. HAve also recommended to another friend
Communication, Attention to detail, Great follow up!
The salesperson and the installation crew were very professional. They arrived on time and did the work well.
I think people have to make their own decisions on how they spend their money.
Since the installation in May I have yet to get action on some minor installation issues. I am being ignored. I have repeatedly contacted the GM Mike Thompson and PM Randy Wilson only to get voice mail. I contacted the salesperson on got immediate response. He contacted Mike Thompson but I have not heard back other than he punted the issue to Randy.
They were diligent and timely.
I felt that there was not enough time to make a decision and that the salesman was pushy. I could've done more research and gotten them cheaper.
I think these gutters are made for a town like Memphis, but we are in a small town. We are having a problem keeping them cleaned out. We called them out here but are having trouble getting in contact with them. We had estimates from other companies but did not like them, so LeafGuard was who we went with.
The company has been out four times and still can not fix my problem.
So far, everything is good. I haven't had it that long.
Did not know it was a hot on my credit would have done something different. Thanks. Ugggh
I would definitely recommend LeafGuard to a friend. It is a great peace of mind when I don't have to worry about cleaning gutters.
I think LeafGuard's system is very well engineered, it went on very quickly and by the crew that put it in, and I like the way that it makes my house look.
They did a great job!
Everything was done so well. The guys were awesome, they did real good service and cleaned up after themselves. Excellent service.
the experience was great for me but a lot of the people i know can't aford it.
The work done at my residence was terrible.I would not recommend your company to anybody,but I will by word mouth,radio and Nationwide audiences of the treatment that I recieved that has not been addressed!False advertisment.
The pricing is very high but I would recommend them.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of LeafGuard of Memphis as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys