They did a great job. They were very professional and timely.
They did not show up one time and the quality of work was terrible. They charged me for work that they didn't complete, it had to be done over three times.
They were very efficient, kind and pleasant. The work was very good!
Even tho we got them the cost was expensive and getting in touch with someone is really slow.
It's not worth the hassle or the cost.
I feel I was well overcharged and took advantaged of because of my age. I think it was doubled what it should have cost, and I did not get my gift card they were supposed to send me.
Very impressed with the quality of work by LeafGuard. They were timely, efficient, safe and cleaned up after themselves. Highly recommend
Yes I am likely to recommend LeafGuard of DC to a friend.
Knowable and efficient.
I was not satisfied with the followup after the sale. I was happy with them, up until the point of the installation. Something is wrong, and it is hard to get them to fix it.
The product was excellent. The service was the worst I've ever seen.
The installer was very courteous and very respectful.
They worked very well. I don't think I'll ever have to clean them. I believe they clean themselves.
As far as the work, I'd recommend them, but they made a promise they didn't keep. They promised $500 for the gutters, but they didn't deliver.
Last month I told a friend that I had LeafGuard, I told her the problems I had with them. She needed help so she called them.
A person came out, told her that it would cost $4,000 plus. Because she had a friend with her who was a business man, he got the price down to $2,000 plus and was told that the price was only for that day. As a result of that conversation the Business man called cop. Headquarters. They told the situation to them and the name of the employee.
The said that it was not how they conduct their business, and gave her the price of $2,000 plus. ( my friend told the employee about my house, that I have LeafGuard, She told him how much I paid and was told that I paid to much for my small house for one back gutter.) My friend has a larger house And needs more gutters.
I would recommend you to anyone because of your efficiency.
I like the product, but I didn't like the service. I had some problems after the fact. The product was very good.
The salesman was friendly, and answered any questions we had. We never felt pushed to buy.
The company isnt bad but Im not to happy with the product. SO Im neutral. We've found some nails around.
Really no issues yet. Keep up the good coverage.
I live in Fairfax Station, VA...which means trees! Last Fall, I didn;t get on the roof once...first time in 11 years!
Workman were professional and did a fine job. They completed the work very quickly, even while the rain was falling, and cleaned up after they were done.
The installers provided great workmanship.
We are satisfied with the work and how they did it. They completed it promptly, so far everything is okay.
They were very professional and handled me as a customer very well. I greatly appreciated that, including the financing job. The work was very well done. I have no problems with LeafGuard at this point. I haven't had problems with the work. It is new work and based on what I see, it works right with no problems. I'm a satisfied customer! I don't have any complaints!
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of LeafGuard of DC as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys