Very good work&professional
As far as the gutters are concerned, they did a good job. The cleanup afterward is what gives this a lower rating.
Great product poor customer service.
Great product. A bit expensive but wotth it.
After years of issues with gutter debris I am so happy to have LeafGuard gutters now. I recommend them especially for homes surrounded by trees.
Yes, I am likely to recommend LeafGuard to a friend.
When work was completed, it was nearly impossible to contact office about concerns we had with installation and a check which was supposed to be returned to us.
LeafGuard of Chicago was very friendly. They did a wonderful job! I just really liked the company. They have a good guarantee on the gutters.
The salesperson was professional and the product is superior to other gutter systems.
The gutters are high quality and more substantial than alternatives. The crew was very professional and did a great job.
Things promised were never delivered, and our guards are leaking. The back gutters are all messed up, with water running behind them.
Allen was very professional in appearance and the presentation. I did not like the fact he had to place calls to? (I'm back to top)
I had a FREEZE on my credit that apparently was ignored? I would like to receive a $4000.00.adjustment paid to Synchrony Bank. Synchrony had also declined a $35.00 purchase to .J C Penney's during this time period? I had called them since I didn't receive any paperwork. they issued me a DIFFERENT account number from the fikrst one, without any signature?
They were on time, did their job and cleaned up really well. They really took care of us.
They are a good company with an excellent workforce.
Very good quality and workmanship. I am happy with their services, but it was expensive.
Still waiting three months for them to repair the gutters. They are leaking. I’ve called several times disgusted.
After trying to RIP ME OFF for almost $10,000.00 and only finished the job when I stopped the check and you finding that you could not get the money until you finished the job, you finally did what I asked your representive to give me a quote for in the initial quote. Now when it rains hard I get rain in the basement because your pipes from the house to drain the water away are too short and do not get the water far enough from the foundation of the house. You want a recomendation, send people to me and i will tell them the truth about your company. Von Kidd
The customer service representatives that came to our house completely explained the whole procedure from beginning to end. We got quotes from other companies, but we were happy with LeafGuard's customer service and products.
Great gutter system. I think you would get more customers if you reduced the customers cost by 40%. The traditional gutters cost 70% less than LeafGuard
Huge scam. Give an exceptionally high quote and every time you say no they go down in price by pretending to call their boss and pretending to be giving you their best deal.
They did a great job and everything was professionally done.
It is a very nice product and great installation. The only issue was that they left bits and pieces of metal behind.
One gutter is to short and damaged flashing.
Have been calling and no one is addressing my problem
you answered my questions and you were careful to take into account that the house is quite old
The guy did a great job; everything was installed correctly. The spout is bigger and wider. It is easier to manage. I have no water issues nor issues with drainage. It is easy to remove the debris from the downspout. I do not have to worry about cleaning it because of the way it is designed. Though the guys did leave some garbage on the deck. I was disappointed with that. But they did it in one day. That was the only thing, but I still give them 5 stars.
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of LeafGuard of Chicago as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys