Customer Service and installation were excellent.
Staff really knew their stuff!!! We are 100% pleased with the product, sales associate and installers. You wont go wrong with Leaf Guard!
The installation crew made two major changes to the order without approval or discussion with us, the client. My daughter had said she absolutely did not want holes in the stone on the front of the house. They put some in anyway, after telling us they might have to make some adjustments, but no specifics were ever mentioned.. There was supposed to be an additional downspout on the back of the house, but they combined it with another and did not put an extra one in the back. We were never asked for our input or approval or either change. We feel that the crew should have been told by the management not to make major changes without the express approval of the client. We like the LeafGuard gutters, but feel there was a lack of communication all the way around. This is a huge expense and this just left a sour taste over the whole experience.
Happy with the results
I wouldn't recommend the service because the prices are too expensive.
They did the job in 2 and a half hours. They did a great job. I am very pleased.
We had to do a lot of extra work because of Rottenwood under the old letters.
Overall we have been pleased with our new gutters, They seem to be doing their job effectively. We noted that during a recent heavy rain, the new gutter outside our porch did not result in a waterfall as we had previously seen with our old, clogged gutter. We just have one bone to pick. When the salesman gave us a quote, he included a splashstone to be installed below one of the downspouts. We pointed this out to the installer and they looked over the contract and agreed that the splashstone should have been included. The foreman said that he would bring over a splashstone in the next few days and put it under the downspout. When the splash stone was not brought after two weeks, I called the LeafGuard company and left a message that the splashstone had not been brought. We never received a call back about this issue.
LeafGuard did a professional job when they installed my guttering.
Very pleased, was pricey but liking it very much
Leafguard did excellent work! We are very happy with the results and we would recommend them to friends.
The Leafguard salesman was very professional, and they got the job taken care of quickly.
The sales staff is excellent along with the installers. Very quality workmanship and materials.
It was a good experience.
I am likely to recommend LeafGuard to a friend because the gutters work great.
Great look on our home. They even came back one afternoon to reinstall a downspout after us installing a larger PVC pipe.
Those guys were professional and quick. They did a really nice and complete job.
prompt and courteous service - installation went as scheduled
Due to how my appointment was handled and the exzarayed cost I will not recommend to purchase LeafGard to anyone .
They did a great job. Was efficient and was done in a day.
Very good explanation of how it works and how it is an advantage over other systems. I did not verify some of the cost comparisons since the quality seemed to be what I was looking for.
On time very prompt and courteous.
LeafGuard of Knoxville gave me quality work and came on time like they said they would.
LeafGuard is costly. I considered them along with one of their primary competitors. Both explained why their product is the best and talked down the other guy's product. What sold me on LeafGuard was the way they wrap your facia board. Helps prevent or at least retard board rot. I checked my flow during a good rain. All good except in one inset corner of my roof where the water was coming down the roof too fast and at too high of a volume to make the turn into the gutter.
The estimate for the work was complete and met our requirements, plus we were able to get a promotional discount. We had multiple color options which worked well with the features of our house. Everything about this project met our expectations without any issues.
We're really pleased with it. I just need them to put filters in the bottom of the spouts.
No, because my leaf filter system over flows the gutters and down spouts during hard rains, and I was guaranteed that this would not happen.
I have already recommended this several times
We were treated very nicely by the salesman, and what was promised to us was delivered. We are perfectly satisfied with the job that was done.
The installation was excellent. I like the product very much; I can tell a big difference. There were some things that really annoyed me. They said the presentation would be 90 minutes, but it took 3 hours. I was sold from the beginning by the advertisement, but it took too long. The second is that I have a utility closet, and I cannot open the door. If I open the door, it will ruin the gutters. They could not remove the hinges because they did not have the tools. I still cannot open the closet, and it has been 3 months. I had to buy a new weed eater and lawn mower because I could not access them. At the end of the second day, I just told them to leave because it was taking too long for them to figure it out.
Expensive and no customer service to address issues with the work.
I would recommend LeafGuard to anyone looking for gutter replacement.
Professional on t time quality products!
The guys that came to do the job did it really fast. It looks great!
I will not recommend LeafGuard until they refund the $174 for the drain they took.
We have used leafguard twice before when we lived in NC. We thought it was a great product. This time was a disaster! Installation was a nightmare. Rotten wood left of house and the next day while we were looking at the gutters (they look nice) the wood just fell down! Had to call carpenter. Very disappointed.
They were very professional and did exactly what they said they were going to do, and I would recommend them.
The salesman was aggressive, and I did not appreciate that . I think he oversold the product.
Everybody was very considerate.
It was an expensive product. I do not think a lot of people can afford it.
Only reservation is the cost. Many we know could not afford it or could but would choose a cheaper product.
From the initial door knocker to the final installation, everyone was knowledgeable, courteous, and professional. Most importantly, the product works!
Was not done correctly the first time.Added things shouldn’t have been used but I paid for them anyhow
It is a really good system.
From Tyler, the estimate specialist, to the highly trained installers, the experience was exceptional.
I appreciate the company's professionalism and efficiency. From salespeople to installers, everyone was a pleasure to work with.
I would provide a recommendation to friends.
The product sold by LeafGurad of Knoxvillereally works. It is a great system that does what it is advertised to do.
I highly recommend Leaf Guard. Thanks to this product, we no longer have to rely someone(my husband) climbing a ladder to clean the gutters. Thank you Leaf Guard.
Two workers came. One did not speak English. The workers were supposed to have my paperwork with them. They didn’t seem to understand what I needed. I had been assured by the salesman that I would get a copy of all the paperwork. I need the paperwork in case of any problems. I have no proof of the warranty.