I strongly recommend them. They have done multiple projects for me. All of their work was done efficiently and I was very pleased.
They were very diligent. They came out and did the work without problems.
Professional, excellent workmanship.
LaPelusa Hom Improvement is well worth the investment very professional, great quality and exceptional service.
I have recommended LaPelusa to friends.They have all given multiple positives responses to me.
Brian was always in communication for every step of the project. He presented many product options based on our input. The materials were of high quality. The crew was always punctual and communicated with us throughout the project. Our exterior facelift looks amazing. I highly recommend LaPelusa Home Improvement for you home remodeling project!
I already have recommended LaPelusa. They were responsive from start to finish with my work and did a great job.
Yes. Work was scheduled and completed in a timely manner.
I would definitely recommend LaPelusa Home Improvement to family and friends.
Such a great team to work with; not only from a quality standpoint, but personal as well. Very friendly, very professional and courteous with not only your property, but also your neighbors. Its very refreshing to work with such great people who do such a great job.
I would recommend LePelusa Home Improvement for any job in your home. They provide superior workers and professional treatment to their clients. The planning of the project is impeccable!
Areas For Improvement - LaPelusa Home Improvements have never fallen short of our expectations. We have had prior work done by them in the last 10-15 years, along with our current project. They have always been very professional, and willing to answer any questions.
Areas Of Satisfaction - We are satisfied with the cost, quality of the product, and workmanship; especially for EPA regulations. They were able to complete the work in one day right before the Thanksgiving holiday and clean everything up afterwards.. They have earned a triple A rating from us!
Current Referrals - We look forward to hopefully doing business with LaPelusa Home Improvements again for any future work, and we would recommend them to anyone in need of home repairs.
Recognized Excellence - The salesmen, Brian LaPelusa, is very professional, concerned with workmanship, and financial situation. He is not closed minded and very willing to work with you. LaPelusa Home Improvements is a fair and kind-herated company.
Areas For Improvement - They do excellent work and stand by their product.
Areas Of Satisfaction - I liked the ease of dealing with Tony.
Areas Of Satisfaction - I was most satisfied with the schedule and the cleanliness of the work area. They were always on time.
Sales Knowledge - Brian really knows how to manage a project from quote to bid. He provided product and process insights that facilitated the design and decision-making processes.
Professional & Organized - Everything was presented in a very professional way, providing me with "what to expect" and potential pitfalls that have been encountered in the past with other projects. I felt very ready to start the process and at no point in time, did I feel like I was not prepared, rushed to do something, etc. The fact that all major decisions had to be made before we started the job and all products ordered really made for an easy project.
Schedule - Definitely. Brian set very realistic timeframes and even came in ahead of schedule.
Construction Quality - LaPelusa's vendor relationships are very solid, knowledgeable, and helpful. While I had some idea of what I wanted, Brian's experience with other projects provided valuable insights and guidance to make things really come together.
Communication - We worked out daily communications so that they worked for everyone. I knew what to expect the next day, week, etc. I had plenty of time to make final decisions. Brian came to all meetings with his "list" which made things very efficient. Unscheduled on-site issues were minimized.
Clean & Safe - We lived in the house during our renovation. Every day, the site was cleaned and we did not have construction trash to deal with. LHI removes everything to a location so you don't have a dumpster or trash to haul curbside.
Value - When I hear other renovation war stories about delays, wrong things being delivered, cost over-runs, etc., you come to appreciate the planning and project management skills of the LHI team. I love the results of my project and the organization, management and knowledge of the LHI team, and especially Brian, makes it all worth the price. You definitely get a great result that is as painless as can be.
Recognized Excellence - I would like to recommend Brian and the two installers. I would have called Brian back to tell him how much I appreciated the effort except that I lost his card.
Areas Of Satisfaction - They went over and above what was needed. I was very impressed with the clean up. They were very helpful. The workmanship was fantastic and they did the best things they could for the house. Between the salespeople and the workers, they were all very friendly and worked well together.
Recognized Excellence - They were all very good. Joe, Jr. in particular, made good suggestions and handled the job well. I was very impressed with his work and suggestions. He did the best he could. They all handled it extremely well.
Areas For Improvement - Actually they exceeded my expectations. I feared that replacing my windows would be an extremely messy job and was pleased that everything went well leaving me with a minimum to clean up.
Areas Of Satisfaction - Brian was knowledgeable and very helpful when he showed me the various styles of windows. He definitely was instrumental in helping me choose the best windows for my home by answering all my questions and addressing my concerns. Albert and Victor were superb workers who paid attention to detail and took pride in a job well done. And the work was completed on time with no delays. I love my new windows!
Current Referrals - Not at the current time. However, I would gladly recommend LaPelusa Home Improvements to friends and family.
Recognized Excellence - Brian LaPelusa, Albert, and Victor.
Areas Of Satisfaction - I was so impressed with their attention to detail, and with the respect they had for my property, which really is highly important to me. I had many workers here at the same time they were here, so I can actually compare. They are very honest, and they gave me the impression that they were treating my home like it was their own, which you don't get very often from contractors.
Recognized Excellence - LaPelusa has worked on our home once before, and I just can't speak highly enough of the entire LaPelusa family. They helped us out when we really had an issue, even though they didn't have to. There was an accident where a car hit our home, and they were the only ones who came out right away to help with the initial damage control, even though they ended up not doing the job for us. LaPelusa Home Improvements is just a wonderful organization, and I hope they stay in business so I can get all my windows put in by them!
Areas For Improvement - N/A
Areas Of Satisfaction - Brian worked with me to find a solution to a tough problem and then had the project expertly installed.
Schedule - They are very good about staying on schedule.
Areas Of Satisfaction - The craftsmanship and the work they do is excellent. They stay on time. They come when they're supposed to come, and do what they're supposed to do. If they make a mistake they are honest and fix it right away.
Areas For Improvement - They didn't fall short in any way.
Areas Of Satisfaction - I was satisfied with their high quality workmanship.
Areas Of Satisfaction - Overall, I am 100% satisfied. They were very professional, they cleaned everything, and they communicated along the way.
Recognized Excellence - Brian and his dad were very good. The whole staff was outstanding.
Recognized Excellence - They all did great jobs. Lawrence was great. Albert was great. Everyone was great. We're very happy.
Areas Of Satisfaction - Good communication with Brian LaPelusa, one of the owners/principals. That was key, getting his personal attention. His workforce was top-notch, as well.
Recognized Excellence - Brian and the crew he sent out to replace our front door were great, and I'd recommend them to anyone else looking for similar work.
Additional Comments - We liked our experience so much, that we've recommended Brian and LaPelusa to several of our friends, and have asked them for a quote on other projects.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of LaPelusa Home Improvement, Inc. as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys