They delivered what they said they were going to.
Areas Of Satisfaction - They met my expectations in all areas. They were all professional.
Recognized Excellence - Robin was great with following up.
I am just a firm believer that there is always room for improvement, no matter how well the job is done! They did not do anything wrong, but there is always a way to improve.
Showed up on time and finished on time. Very professional. Outstanding job!
They were extremely professional and updated me every day.
I recommended them to friends who have been extremely happy.
They were punctual and finished the job very quickly. They were clean, professional, and easy to work with.
KTM Properties is the main contractor for my company and handles all aspects of construction, roofing, wood replacement, masonry, siding issues, etc, and they always do an excellent job and are great with the residents.
I am absolutely satisfied with their clean-up, quality, and personalities.
KTM did an amazing job transforming my home with siding, roofing, decking, and exterior stairs.
KTM provided extraordinary professional and customer service. The workmanship was impeccable and met with the satisfaction of all parties involved. KTM stated in their sales pitch what they would do, and delivered in their implementation of the project.
They have great staff and communication skills. They told me the job would take two days. but they got it done in one day.
Areas Of Satisfaction - KTM Properties has great staff and communication skills. They were extremely timely.
Current Referrals - I have already recommended KTM to some people, but I will continue to recommend the company to people looking.
Recognized Excellence - Clover did a wonderful job and went above and beyond. The whole staff was great.
They were absolutely professional from the person who gave the estimate, to office person who scheduled it, to the people who did the job. They were professional and courteous. It was a great experience that I didn't think would go as smooth as it did. They did the job and cleaned up. It is one job on the house that went from A to Z and was done right the first time. There were no issues.
I have worked with KTM properties over the past 9 years and have a great results on many different projects.
Chris Kania the Project Manager and Doug my installer were very professional and knowledgeable.
An immaculate installation! KTM is the best installation Company in New England!!!
Chris did a phenomenal job on coordinating the workers.
I couldn't have been more satisfied with KTM Properties.
I think they are a terrific company to work with, and I highly recommend them!
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of KTM Exteriors & Recycling, LLC as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys