Professionalism

Unbelievable service

The company was excellent and professional!

Jamie was great to deal with & responsive to all my questions. The men doing the work were very polite & pleasant to work with as well.

They did a great job.

The entire crew was very good. They did exactly what they said they would do. They gave a good explanation of the work process. The cleanup was immaculate.

Time and again, Jay Gurley, Exteriors Specialist, and the KTM Team have come to our rescue with exterior home maintenance / repair / management. KTM have our highest recommendations!

They did a perfect job in a short time. They were great.

KTM Properties did an excellent job. They were on time, prompt and everything was clean when they left.

Very satisfied customer.

We were in need of a new roof last year and after reviewing several quotes, we decided to go with KTM. Our house has older vinyl and they were able to carefully remove and reinstall several pieces to upgrade our flashing. Overall, it was a smooth process from start to finish and the roof looks great.

Flash-forward to early 2022 and we noticed some water entering the house around a chimney. Ironically, this is where we went from satisfied to very satisfied customers.

Despite it being months later, KTM was extremely responsive and came back out in the sleet and wind to re-flash the chimney. A second storm a couple weeks later brought more water into the house. KTM came out again to inspect and added weather-proofing to the chimney’s joints, higher than normally required, but in the hopes of solving the problem. Unfortunately, each time it stormed, water kept entering around the chimney.

Extra kudos to Jay who stayed in constant contact with me throughout this entire process. He came out a third time to conduct a water test to find the source of the leak and discovered it was an uneven flue. After seeking quotes from chimney repair companies, we went back to Jay and KTM and they beat every quote. A week later, Jay and the crew returned and solved our problem for good.

I never write reviews, but I’m never this blown away by customer service. Use KTM and you won’t regret it.

I was totally Amazed Great Crew . Will always tell anybody that's needs any work done to there house to use KTM !!

They were extremely knowledgeable, capable and thorough in their job. Their clean up was excellent.

Very professional. Great communication for information and scheduling and friendly service.

Done

The work that was done was really excellent. The crew was super efficient. The staff was professional. They did a good job cleaning up after the work was done.

Very Satisfied with the job they did and would use them again

There were communication and scheduling issues. The techs did a great job.

Work crew was very nice and professional. I had my entire roof replaced and sections of my siding. They did a great job and left the site very clean. They were very reasonably priced too! I would definitely use them again.

They were very professional and the team worked exceptionally well and were extremely satisfied with the results!

KTM exteriors was easy to work with and they scheduled quickly.

KTM staff were very professional and prompt in performing our project. their pricing was very competitive, and the quality of their work was of the highest level.

KTM Exteriors did a great job. I'm impressed with the cleanup.