I appreciate Jeff Klaus and all his intelligence about roofing.
Recognized Excellence - Jeff was honest and trustworthy, much appreciated
I recommend them to the World!
Contractor Knowledge - Jeff answered every question I had. He gave me the best advice, and made sure I was comfortable in the process.
Appointments & Meetings - Jeff was always on time. If I or him was running late we always communicated between each other. He made me feel very comfortable during a hard and difficult process. I went through about 6 different Companies, and I didn't trust them. From the first day I sat down with Jeff he made me comfortable! I highly highly recommend Jeff Klaus Roofing Company!!!!!!!! Above the Best!!!!!!
Mr. Klaus was absolutely wonderful and punctual. His team was really good. He made sure that the crew did what they were supposed to do. I was very satisfied. I have recommended them twice already.
We were very satisfied & will use Klaus Roofing again & will always recommend
Excellent service and quality.
I would highly recommend Klaus Roofing, Jeff was helpful and made the whole process seamless.s
Areas Of Satisfaction - I was satisfied with them taking care of what needed to be done and made recommendations for other things they saw that needed attention.
Areas For Improvement - Klaus Roofing did not fall short.
Areas Of Satisfaction - I am most satisfied with Jeff Klaus's knowledge of the roofing industry.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Klaus Roofing as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys