I had several quotes for the replacement of my windows and siding, Cash gave me the best price, and quality. My home is 27 years old, and I wanted to replace the siding, windows, and major entry doors, with my refinancing renovation. Cash gave me advice on necessary vs. unnecessary replacements. He also gave me the lowest quote for the highest quality. He was responsive to every issue, and offered to visit on his time off. Most companies require a 100%, or 50% initial payment. Keystone, requested 100% of my window manufacturing cost, then it was 1/3 of the remaining cost, per project completion. Keystone teams for construction/painting/electrician we’re on par for my expectations as I’m an engineer. They all respected my desire for value in my home, were understanding, showed up on time, did quality work, and preformed admirably. I have, and will, recommend Keystone for their diligence and professionalism. I’m happy my Step-Dad is going to consider them in his home, as my mom commits to their future. An awesome company, with outstanding understanding, and a drive for excellence. You won’t be disappointed with this amazing group of professionals!
The team stuck to the schedule as best they could with the weather. They went above and beyond and I'm very satisfied.
We had siding and windows replaced on the entire house. The communication was excellent throughout the process and the windows, siding and painting contractors were very responsive to our concerns. Any problem, no matter how small was fixed without hesitation. Superior work. Highly recommended.
Nothing. They delivered exactly as promised.
The attention to detail and commitment to my satisfaction were strongly evident. For example, the top edge work along my porch was initially not mitered very well at the interior 90's and they tore it down and redid the work with another strategy that looks great.
Cash Dawson, sales and point of contactThe awesome TomasThe committed-to-quality Eduardo
Exceptional! Project was a fair price, started and completed on-schedule. High quality work.
I was most satisfied with the relationship with my Keystone Project Manager, Cash Dawson. He was professional, efficient, thorough and helpful throughout the bid process. The project kicked-off on time and was actually completed a few days earlier than expected. Cash visited the jobsite at least once per day.
Cash Dawson, Project Manager. All the workers (siding, paint, windows, gutters) and their supervisors did a great job too.
We have recommended them to several friends. They did a wonderful job!
Courtesy, detailed conscientious work. Exceeded our expectations.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Keystone Siding & Windows as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys