About surveys
GuildQuality surveys
Customer satisfaction
Of 237 customers surveyed, 68 respondedReviews 60
- All feedback
- 5 Star
- 4 Star
- 3 Star
- 2 Star
- 1 Star
Recent reviews
Bernadette C.
I was most satisfied with their professionalism and hard work.
Martin C.
Everything was great with Key Kleaning Service.
JOHN J.
Key Kleaning provided outstanding services throughout entire Claim process very on time and professional.
Kimberly L.
They expedited my move very quickly, and made me feel comfortable, even though I was in distress. They assured it was all going to be okay.
Arlene P.
Very professional and kind employees. Janine my belongings with tender loving care.
Rashunda D.
Key Cleaning had to come back to my home to reclean 3 times. After the 3rd time, I got tired of contacting George about the cleaning job and cleaned my home myself. The staff that cleaned my home did not do a good job. Many items were were not cleaned and items were thrown out without being accounted for. This caused alot of stress for me to get compensated by the insurance company for these items and extra time to clean my fire damaged home.
Sandra B.
They were friendly and professional. They did a thorough job.
Karen B.
Very nice company. Did an excellent job..
Nancy W.
Key Kleaning Service, Inc. did a terrific job! We are very satisfied.
Anne K.
George was very positive, competent, attentive and courteous. We can only hope to have folks like him at every phase of the repair.
Irada I.
Mr. George Reed and his crew from Key Kleaning provided an outstanding and professional service.
Phillip S.
They were very professional and great!
Brenda S.
Absolutely ! I'd recommend Key Kleaning, Inc in a heart beat. They went over the top with professionalism and kindness to help me through a negative situation. I think they were the only people actually working the New Years Eve holiday weekend. Thanks George, Mike & Dorothy!
Marquita H.
oh how i love these guys they did such an awesome job, they were so respectful, resourceful, and helpful. thanks so much to the guy who was handling my house you were the best!!!!! George Reed was awesome!!!!
Robyn A.
I was very satisfied with the service I received. They team was very professional, on time, and courteous. I would highly recommend them.
Shawnne S.
Great customer service!
Karen W.
Additional comments
Area Of Satisfaction
Area Of Satisfaction - Did work in the time projected.
Jedd N.
When my basement flooded I was stressed and overwhelmed, but Key Kleaning helped put me at ease with their swift response, confident and professional demeanor, and high quality work. Key Kleaning played a major role in my family's ability to get back on our feet after the flood. I would recommend them to anyone.
Patricia D.
They were very professional and courteous. Very clean and efficient.
Additional comments
Additional Comments
Additional Comments - Very satisfied with everyone.
Mike T.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - I was most satisfied with their timeliness, friendliness, and professionalism.
Jennifer R.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - The employees were very professional and helpful. Thank you.
Doreen H.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - I was most satisfied with the promptness in which they got the place clean.
Joe D.
Great company!
Jerry S.
Key Kleaning Service was extremely responsive - they were at the site within 45 minutes of our initial call. Thanks for the entire staff at Key Kleaning Service for being a shining light during a difficult situation!
Tony T.
I would recommend Key Kleaning to anyone. They are professional and the best company I've ever had to work with.
Additional comments
Employees Professionalism
Employees Professionalism - They are above and beyond. They're outstanding.
Quality Of Workmanship
Quality Of Workmanship - I am very satisfied.
Areas Of Satisfaction
Areas Of Satisfaction - The people were very professional, knowledgeable and friendly.
Customer in Potomac, MD
Areas Of Satisfaction
Areas Of Satisfaction - All areas done perfectly.
Additional Comments
Additional Comments - Keep up the good work. Thank you .
Sherwood C.
Additional comments
Areas For Improvement
Areas For Improvement - None
Areas Of Satisfaction
Areas Of Satisfaction - The follow up and quick response to my calls
Customer in Chevy Chase, MD
Areas For Improvement
Areas For Improvement - Key Kleaning did not fall short, the company was very professional. They explained what they would do to make my surronds as perfect as they could.
Areas Of Satisfaction
Areas Of Satisfaction - Professional attitude.
Ursula G.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - Timeliness.
Additional Comments
Additional Comments - None. We were satisfied with the service.
Michael B.
Additional comments
Area Of Satisfaction
Area Of Satisfaction - The quick response
Christine A.
Prompt, professional, patient...excellent all around.
Sam T.
Additional comments
Area Of Satisfaction
Area Of Satisfaction - I liked how they arranged the whole process.
Sandra B.
They came when requested! Did a thorough job from beginning to end!! We cannot fault them for anything!
Additional comments
Area Of Satisfaction
Area Of Satisfaction - How quickly they responded. How well they explained the process. How personable they were. How thorough the cleanup.
BRIAN W.
ROLAND W.
Angela I.
Doris C.
Roland W.
Lauren M.
Ricardo A.
Delores M.
Betty C.
Carol R.
Sheila S.
Alton S.
Wardell J.
Joseph N.
Mark L.
Kim S.
Eugene C.
GuildQuality
Customer feedback report
