I strongly recommend Kelly Roofing!
I am most satisfied with the professionalism and quality of the workmanship.
I was very happy with the service I received and would definitely recommend them to others.
I was very satisfied with my initial meeting and consultation with David Llerena. He was very personable and professional. It was actually my consultation with him that made me decide to go with Kelly Roofing.
David and Michelle
I thought they did an excellent job. They kept us informed. They finished the job in a day.
I was satisfied with my entire experience with Kelly Roofing, from start to finish.
Everyone I worked with at Kelly Roofing did an excellent job. I have no complaints
Open communication and very professional
I was very satisfied with the quality and proide shown in their work.
The staff was very nice, but the actual work and outcome was poor, to me.
Professional service, exceeded my expectations, and I would do business with them again!
The workmanship was great, but the office staff had too many communication problems.
Skip Kelly Roofing and go to someone else.
In general I was pleased with their performance. They had a little problem with a metal roofing subcontract that was worked out. George T Mann General Contractors Inc. dates back to the mid 1930's in Lee county, with the company formed in 1947. Kelly Roofing is very professional and handled a difficult project with a competitive bid and turned out a superior project for our customer. Thank You Kelly Roofing George T. (Pat) Mann Pres George T Mann General Contractors Inc
Kelly Roofing completed the job in the time frame that was presented to us and the communication with us was excellent. We had no surprises and are very satisfied with the work that was completed. We would hire them again if the need should arise.
When they came to talk about the roof they were very professional, after that time with estimate, never had the same person, very hard to communicate.
It was all well done.
An absolute pleasure to work with. Highly recommended!
I am very pleased with the service I received from Kelly Roofing. My house is in much better shape (and view) as a result!
Everything was excellent..
Kelly Roofing incorrectly installed the surface of the flat portion of our roof and admitted that they had made a mistake. A depression exists in the roof where puddles form after rains. An inspector reported the problem to us and said that it may eventually leak. After six months and many complaints from us the problem has not been corrected. The depression remains, and puddles still form.
Excellent experience with quality materials, great professional crews. Worked us in early on their busy schedule,as we had to travel back to Virginia which was greatly appreciated.
I had a perfect experience with them.
Run away from them. Did not do work on time or as promised.
Kelly is like 2 different companies. The field staff is knowledgeable, professional and efficient. They left the work area clean and neat. We were quite happy with the field staff! The only single issue was that they forgot to leave a shingle out for the inspector. The office staff is a whole other story. There was little or no communication and what communication there was was often incorrect. Our job did not start as scheduled. We even got one email stating our job was scheduled to start when in fact it had already started! We decided to have them install a small section of gutter after the roof was completed. They installed the wrong color and then wanted me to pay half the cost to replace! All in all the office staff made our new roof into an awful and stressful experience. Frankly, Naples would be a frozen tundra before I would recommend Kelly to anybody as long as the office staff remains the same.
I think that they are fair priced and that they did a good job with exception of the installation of the Owens Corning product.
Eddie Guevara has been pretty helpful.
I was most satisfied with the presentation. It was better than competitors.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Kelly Roofing as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys