Great quality; always available
I've been working with them for the past 12 years.
Karlovec & Co were great to work with. They were professional and easy to communicate with, and very knowledgeable about our project.
A+ on all accounts!
I highly recommend Karlovec and Company.
The entire renovation process worked exceptionally well and produced a first class result. The collaborative design process produced an optimal arrangement, and the Karlovec team executed consistently to the plan with attention to detail, quality and cleanliness. We were able to achieve not only our initial expectations, but some nice additional features that made the project a truly worthwhile effort.
Areas Of Satisfaction - The design process was particularly satisfying, in part because of our experience and the level of our involvement with it. As long time proponents of careful planning to make for easier (and usually less costly) execution, it was good to see the principles work as they did. We ended up with an exceptionally effective master bath design and the kitchen improvements gave us a space beyond our expectations.
Jim and his team did an excellent job remodeling 2 bathrooms prior to moving into our new home. Everyone at Karlovec and Co. did an exceptional job at communicating with us and following through with answers to our questions. We had a very accelerated time frame to get all of the work completed and Bob did a great job keeping everyone on schedule. I highly recommend Jim Karlovec and look forward to coming up with a plan for our kitchen in the near future.
Words cannot describe how top knotch our experience was. Jim and his team truly understood our vision and worked tirelessly with us to achieve our dream! And wow! It was beyond expectations! The entire process was seamless and professional. We always knew what to expect from a budgetary standpoint-no surprises. We look forward to our next big remodel of our master!
Great work and customer service
Jim Karlovec and Bob Humbert have extraordinary attention to detail, as well as pride in their work. They do all the worrying for you, and think through a project before they start to minimize costs.
We could not imagine a better experience than we had with Karlovec & Co. and the final product is breathtaking! They take time to really understand your vision and the day-to-day (and even future) needs for your space and translate that into a beautiful and functional design. The demo and construction phases were as pain-free as possible - no dust or mess escaped the work area and floors were completely covered in heavy cardboard to prevent damage. There was frequent and open communication throughout the project and we always got detailed answers to our questions. Clear expectations were set around the timing of milestones and the project was finished on time as promised. The craftsmanship and quality of the finished product really sets them apart from other contractors. We cannot speak highly enough of Jim, who holds his team to the highest standards and ensures that both the experience and finished product exceed your expectations.
We are repeated costumers and we were very satisfied.
I highly recommend Karlovec & Co. The team worked very hard to understand what I was hoping to achieve with a very ambitious remodeling of a large portion of my home. The upfront work they did led directly to a finished product that was what I had in my mind (and a few things that weren't that really made the project shine). I worked closely with Jim, Bob, David and Adam and really can't say enough good things about them. I would add that they are truly problem solvers, both in coming up with solutions to achieve the look I was hoping for and in addressing the unforeseen problems that come up.
I’ve lost track of the numbers of projects we have worked with Jim on over the years but our latest project measured up like all the rest. Without a doubt we knew to trust the complete remodel of our Jack and Jill bathroom to Jim and his team. The intricacies of the plumbing and special needs that come along with an old home can really only be trusted by people with the level of skill and knowledge at Karlovec and Co. We are so happy with how the room turned out; it is absolutely gorgeous.
There was little attention to detail. I had to advocate for myself to ensure things were done right which is what I thought I was paying them for!
Karlovec and his staff are committed to excellence and are as concerned about the project as I would be if I had the necessary skills to accomplish it.
Organized, professional, excellent follow up and communication. Happy to recommend with no reservations.
Karlovec & Company's work is always excellent.
From the initial design meeting, to the concept phase, through production and completion, they were completely professional and great to work with.
I appreciate the work they've done for me and I would absolutely use them again in the future.
The most satisfying construction process I have ever experienced.
We are repeat customers of Karlovec & Company. We know what to expect in terms of quality of service and product. I can't tell you how many times I've walked into our kitchen (and now our finished basement workout room) and have had aaaah moments - as in "Thank God we did this project with Jim." No buyer's remorse here. On our prior home, we went with the low bidder for a major renovation. Trust me we cursed every time we went into the master bedroom to leaky skylights, roof, etc.. Been there- done that- we learned our lesson. D.
I would recommend Karlovec & Company over and over again. The thoughtfulness of the process, the visionary leadership of Jim Karlovec, and the professionalism of the staff and quality of the product is indisputable. After interviewing Jim, we had a hunch this was our guy; upon completion of the project, we see we were absolutely right. You can't go wrong with this firm.
We have used Karlovec & Co. for several projects and have enjoyed the relationship very much. The quality of work is outstanding and they are a great team to worjk with. We highly recommend Karlovec & Co, and will use them again.
We had used Karlovec & Company for a wide variety of projects which variously required creativity, beautiful woodworking, use of subcontractors, research for unique questions and performance under severe time pressure. They have never failed to deliver. So - "you get what you pay for."
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Karlovec & Company Design/Build Remodel as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys