EVERYTHING-FROM WORKING WITH REP. TO THE INSTALLERS TO THE FINAL REVIEW.THEY WERE COURTEOUS,HARD WORKING AND KNOWLEDGEABLE.

I had an excellent experience with them.

Everyone from Anton,Blain,Chris.Alex to the product managers were excellent They pay attention to detail.

Our kitchen is beautiful. Some tiles were damaged in the process, but I'm sure the guys did their best.

Thorough cleanup after completing the job.

The installation by 360 exteriors was done very efficiently and timely, I was very satisfied with the whole process.

We liked the installer and his work ethic, and cleanup the site when he finished. The windows Look great and operate great. We already noticed the difference in ease of cooling the house.😁

The men were thorough and fast.

The winow is beautiful in design. Arrived ready to be installed and reduced the time to complete the project.

It is a beautiful job. It makes it look like the whole room had a make over!

I absolutely love my cabinet make over! Blake and Alex both did a wonderful job from being on time, cleaning along the way, to providing a beautifully completed project. It’s so much brighter in the kitchen now. Thank you Mad City

They followed through with the process they told me would happen.

I liked their quality of work is fantastic, there is a lifetime warranty that goes with my home, essentially- I never have to worry about the bathroom again. Ever. Our installer, Matt, had me come check things out periodically. I liked that. He was very honest. Integrity!! 😊. I’d rate them 10+

It was quick and Efficient very pleasant young man and other employees.

Communication was perfect.

Very effective

Multiple promises broken, when inquired about each one was told "not in contract."

Sam was awesome. He was fast and efficient and did great cleaning up. Very friendly company.

They did a fantastic job

We are very happy with our slider door that was installed, Good product. Install was very professionally done and looks great. However we are not happy with some of our dealings with Mad City. Here is how the initial visit went. We asked for an estimate on the install of 3 basement windows and an upstairs sliding door. The Rep measured for the door and then for the basement windows. After giving us an estimate for both we decided to go with the basement windows only since we felt the windows were a necessity and the door we had still worked fine. The Rep wrote out a contract and had us sign and pay for half the amount. We were happy with our decision.
The next day a man came to measure for basement windows. He left without saying anything to us. A few days later our Rep showed up to tell us that the basement windows need to be egress and would require extensive dirt work before they could be installed. We do not want the extra expense of dirt work and egress windows so we just wanted our money back. The Rep said that wasn’t possible since we had signed a contract. We either had to do the dirt work for the windows or get the slider we got an estimate on previously. She absolutely refused to give us a refund. She did give us a discount on the slider but that is not really what we wanted to spend our money on.
Now we have a nice new slider that we really didn’t want and still need basement windows. We don’t understand why basement windows couldn’t be replaced. Our son-in-law told us that it was permissible to replace existing windows.

Whole process went very smooth and look very nice.

The installers did a wonderful job. They were very kind and courteous. They made sure was done right. Thank you very much.

Mario and Eric were polite, professional and got the job done quickly. They cleaned as they went along. We love the new door.

They was on time called when they was going to be here cleaned up and put everything back the way it was

On time crew. Professional.

Everyone we met was very professional and the final product was great.

costly

From start to finish, Mad City sales reps and workers were professional and on time. They did a great job.

Was lied to about several things and threatened when I told them I was unhappy. Would never use them again. It says I'm not likely to use them again, that's not true,I WILL, NEVER USE THEM AGAIN OR RECOMEND THEM TO ANY ONE.

As I have stated before, your customer service needs attention.

I recommend Mad City without reservation. Installation, service and communication were excellent. The entire project was painless.

Very good company to work with from sales through installation.

Everybody I dealt with was very professional, courteous and knowledgeable. They helped me choose and install just what I wanted.

Windows manufacturer is local (Olathe), sound warranty

The entire process was very impressive!

The installer was absolutely awesome.

The way I was treated, I surely would not recommend

Professional, courteous, timely, and thorough.

Everyone was so nice and easy to work with. We trusted the whole team.

From beginning to end, everyone was transparent, respectful and met the needs we had in this amazing shower.

The install looks great!
If it's performance matches looks we will be very pleased. We are still waiting for the cure of sealant to use the shower.

Very well done Windows put in a timely manner.and the men who put them were well mannered.

Every aspect was better than expected

The presentation was the best.

The hole team was good to work with.

The shower is exactly what we had hoped for. So much easier to get in and out of. And Sam did a wonderful job dismantling old shower and installing the new one in just one day!

Very pleased with everything from making the first appointment with a sales rep to the installation and follow up. Love my windows. I can't wait until I can start on me next pr

Smooth sales process, professional installation, beautiful job!

I have already recommended a walk in tub to my family, friends and neighbors! I have told them that it can make a positive difference while bathing!

Mad City did an excellent job on our kitchen. We are very pleased with everything. The couple that worked on our kitchen was very professional. They answered all of our questions in a timely manner. We would definitely recommend Mad City to our friends.