Every step of the way was handled with professionalism, quick responses, and high quality craftsmanship.
The windows are very nice, can tell the difference in the temperature in my house when the windows were just put in, even before any insulation was put around them. Very nice looking windows also.
how installer did a good job
Quality windows. Excellent installation
The size of the shower is larger than most and they were willing to take on the project with enthusiasm. Although there were a few hiccups in the original design due the size, we were able to come up with a solution and the shower is everything I hoped for.
It looks very nice but as time goes by I’m finding issues.
They were very quick to get the ball rolling on our windows, virtually no wait time
This process cost me almost $27,000. The result was I did not get what was promised me. The door leaks water all over the floor outside the shower. The last person to work here said it was the way it was designed to work and could not and would not fix it. As for not getting what I wanted and was promised in the contract, the stainless steel 36 inch recessed shelf that I was promised and was in the contract was not provided. What I got was 2 12 inch shelves recessed made of the same material as the shower walls. The project manager decided all I was afforded for this breach of contract was a $450 compensation. Even though the person I had contract with in Billings, Montana said he would have given me nearly $2000 as compensation. Obviously the project manager was more interested in the money than the quality of work or the contract that we agreed to. This was the worst experience I have ever entered into and I would never do it again.
Better communication
Very personable, smooth installation
qreat to work with, efficient fast neat and clean
n/a
Installer was awesome! Paid a lot for windows that don’t work! Side windows won’t stay up? One screen has holes in it? Plus one of the seals on the inside of the window isn’t flush? It’s nice to see a defective window that I just paid for! It’s like buying a brand new car with a rock chip in the windshield!
Amazing customer service
Just spell my name correctly: Karyn Ervin
Good Product, the end result is better that I expected. the Contractor that did the work was Top Notch, he paid attention to detail and did an impressive job putting up the siding. If I could name request him (Isack) for future projects I definitely would!!
Better communication from management.
Great product and service but the price is hard to get past for most people here.
The gentleman that remodeled my shower was amazing. Worked collaboratively and ensured that my expectations for all options were realistic. Very minimal impact on my family's life while working on the shower.
Very expensive.
Informed, quality, service, workable, just amazing
They did a really nice job.
Sales person professional and explained the product well. Once completed am very happy with the window.
Great experience from the salesman to installer… very professional!
I will definitely recommend K-Designers to my friends and family.