I am so pleased with them that I am going to have them repair my home and garage.
Josh and his crew at JIC Roofing were 100% professional. They kept us informed all along the way. They did exactly what they said they would do when they said they would do it. Our roof was very complicated with steep pitch, and multiple valleys. They always did one section at a time, always finished it the same day such that it was waterproof. Could ask for nothing better. Thanks
Areas Of Satisfaction - I was most pleased with their honesty and their level of expertise in their workmanship
Areas For Improvement - JIC Professional Roofing did not fall short of my expectations.
Areas Of Satisfaction - I was most satisfied with my overall experience. They were on the job site and did what they said they would do in a timely manner.
Recognized Excellence - Everyone I worked with were very professional.
Areas Of Satisfaction - Every area. Jim did an excellent job of explaining the job. The roofing crew were all the hardest workers I've ever seen. Friendly, polite and worked exceptionally well together. They never made me feel silly for asking too many questions or that they were to busy to answer them.
Areas For Improvement - Everything was perfect. We couldn't have been happier.
Additional Comments - We have used them quite a few times. They are always great. They are friendly and conscientious.
I have already recommended them several times and will continue to recommend JIC to my friends. The friends who have used them all agree that JIC is the best in the area and stands behind their work and product. The company is well respected and I have never heard a negative word about them, rare in this day and age where many companies don't stand behind their product. JIC is an excellent company.
Likely To Recommend - I have already recommended them several times and will continue to recommend JIC to my friends. The friends who have used them all agree that JIC is the best in the area and stands behind their work and product. The company is well respected and I have never heard a negative word about them, rare in this day and age where many companies don't stand behind their product. JIC is an excellent company.
Job well done and the clean up afterword was very through.
We were so amazed at how they cleaned up each day. Everything was left in great shape and carried away. Nothing was left in the yard. They were also very prompt in getting my work done.
Additional Comments - I am 100% a happy camper.
Very pleased with the job.
Areas Of Satisfaction - Did not have to worry about the job, Josh was regularly overseeing the project
Recognized Excellence - Josh was on top of things all the time
The company has been doing business with me for several years and they are very reliable. I have also referred people that have also been very satisfied.
Areas Of Satisfaction - The staff is very professional and polite. They keep the area clean.
Recognized Excellence - Josh, the crew leader, he does a great job.
Areas Of Satisfaction - I was the most satisfied with the customer service. They responded timely and answered all of my questions.
I am very much satisfied with the company, thier materials, and thier work. I highly recommend JIC Professional Roofing.
Areas Of Satisfaction - I was most satisfied with their professionalism and their extra effort to make sure that I was happy and satisfied with the timing and finished product. Josh is an excellent partner of the company.
Current Referrals - Several of my friends have commented on the job, so I have highly recommended the company to them.
Recognized Excellence - I would like to recognize Josh Marriage, the partner that handled the entire job. I called him 2 years ago to look at my home and he said, at that time, that the job was not eminent, and joyful suggested that I wait. When I called him this time he was very cheerful as before to do the job. I highly recommend him.
Additional Comments - I will highly recommend the company to anyone looking to have a good job done.
Very professional. Very friendly.
Areas Of Satisfaction - I was most satisfied with their one on one interaction.
I was very satisfied with everything, from start to finish.
Areas Of Satisfaction - Once they got started on the job, it was over. Other than the new roof, you couldn't even tell they were here!
Recognized Excellence - The whole crew provided exceptional service.
Areas Of Satisfaction - They were fair with their price, worked with us on our timeline in a positive manner, were professional, quick, and clean.
They were very professional; they did quality work. I couldn't be happier!
Additional Comments - They did wonderful job. The roof looks great and we're very satisfied.
Additional Comments - I choose Jacksonville Insulation and your product because of my confidence in both. I have used Jacksonville Insulation for another home a few years ago and was completely satisfied.
Additional Comments - They did a good job and we are very happy with them. We have used them twice before this job and will use them again.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of JIC Professional Roofing as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys