Very professional and good team

We had a very positive experience. The team worked quickly, did not make a huge mess, and the quality of work was good. Customer service was quite good, too!

Jenkins Restorations arrived promptly after our family room flooded from a burst water heater. They wasted no time in arriving on a Saturday to set up the necessary fans to dry the flooring. We were very pleased with their remediation services and would definitely recommend them to a friend.

It was done well. They did send me pictures.

I would likely recommend based on finished product. I would likely not recommend because i felt forgotten sometimes and that I had to move things along instead of the project manager. Project took much longer than projected.

many flaws with workmanship

They were prompt with repairs and did an excellent job.

Still waiting from some minor fixes i

Very professional

Jenkins Restorations were there for my family from the start of the fire incident up until the finish product. I appreciated their support and going well beyond their capacity to help make our home look as good as new.

Jenkins did a great job handling our water damage restoration project. We ended up needing our entire kitchen replaced. The Jenkins team was professional and guided us through the whole process. I’d gladly work with them again.

My first contractor was horrible, but they are fixing all the problems.

Jenkins did a great job fixing the water damage in my home.

Jenkins responded quickly and professionally to complete the job at our home.

We were very grateful to have Jenkins come out the same day branches of a tree came through our roof. The repairs were excellent, allowing us to have the trees removed before replacing the roof. They also did an awesome job of cleaning up a massive amount of tree debris from our patio. Thank you!

Rebuild staff worked with me in explaining the process..

Orlando Boch was the best ever. He was so caring. He came and checked on the workers every morning. Ansembo was good as well.

Great job kept me informed through the whole process.

smooth and responsive

excellent in all ways. Jenkins did inside plastering after a roof leak. careful and thorough preparation and clean-up. excellent job of matching the stucco-effect texture. highly recommend.

Would recommend the carpet installers and those that did the initial water dry out. Would not recommend the painters or the roofers.

After finding my USAA insurance wouldn’t pay for all of Jenkins’ bill, Jenkins began to bill me for what USAA refused to pay. (Their incompetent work to prevent water from damaging my roof caused further damage which USAA didn’t want to cover.) USAA told me Jenkins had a pattern of incompetence and of billing insurance clients when the insurance company judged the bill presented by Jenkins to be incorrect. During the Jenkins restoration inside my house, workers took money from a chest of drawers. We did not report it to the police because we could not prove it. What a horrible company!

If you are looking for quality I would highly recommend going elsewhere. The jenkins rep is extremely nice, but the quality of work they and their subs do is extremely low. My kitchen dishwasher is still not installed correctly and the cabinets are not level. Only way I noticed was because the difference the counter has on either side of the stove. Took a tape measure and they are completely off. They have been notified and I have yet to have anyone come out. My rep stated he would try to get out this week and haven't heard anything, it is now friday. The dishwasher is a flush mount and I told the laborers and my rep multiple times. They ignored and said it's easier to read the buttons pulled out. I told them again it's a flush mount dishwasher. My rep said they would take care of it. Come to find out they removed the mounting tabs on dishwasher and left it unmounted. I ordered the tabs to take care of my self and found out the issue is they didn't leave enough space and the cabinet will need to be moved in order for dishwasher to fit and be mounted correctly. I shouldnt have to go behind and check their work. Extremely dissatisfied and I and glad I got my deductible back because of all the problems we had before with them not fixing the subfloor and just laying the floor back over the rotted subfloor. When the cabinets were delivered the 1st time they were the wrong color and at that point we got our deductible back.

Great responsiveness to all my requests. They truly intend to do the best job possible.

Jenkins contracted the job out to a non qualified contractor. More so Jenkins did not proactively and consistently monitor the individual or the work irregardless of customers shared concerns.