Shaun Bryne was extremely professional from start to finish. He even stopped by for a courtesy visit after the project was over to check if we were satisfied with all the work completed. The contractors by Jenkins, knew their job, were always on time, did a good job and cleaned up daily at the end of the day.The contractor also offered me helpful tips.
I highly recommend Jenkins Restorations!
The service was top notch and the results were wonderful!!
I think they did a good job with making sure whatever needed correcting was corrected.
Jenkins did a great job on our complex rebuild which involved all 3 floors of our house, the kitchen, and a bathroom. There were a lot of moving parts and they handled them well and made sure we were comfortable and looped in on everything. They did everything they could to complete this project in as little time as possible so we could get back to our lives, despite the current labor and material shortages.
All members of the team where excellent. The manager took extensive time to explain exactly what needed to be done. The crew was polite, friendly, very efficient and did an excellent job.
The workers that did the job the physical work we're actually excellent I'm very happy with the way they came in and took care of the work needed would suggest that Keith be more attentive to the client
The company, the project manager, and team were timely and restored the damage areas to the original state.
The project manager, Darrik Aldrich, was easy to work with and kept me informed about dealing with the subcontractors. He was always polite and returned my phone calls in a timely manner.
I will definitely recommend Jenkins Restorations. These guys know what they're doing! They do it right and they do it quickly! They get the work done with kindness and thoughtfulness. They truly care about the customer!
Good work and communication were superb.
I think they did a fantastic job. Everything was flooded and everything was rotten. They restored everything to new or better condition.
I'd highly recommend!! These guys came as quick as they could on a weekend and were fantastic from start to finish
Shaun was excellent and helpful.
Sean was great, very helpful throughout the entire process
Awesome company! Customer satisfaction is priority!
I am very happy with the company.
Everything about this service was top notch. They communicated often and always gave me updates on what was going on. Aside from back ordered materials which we had to wait for, the process was very fast, professional, and great quality.
It would depend on the type of restoration/renovation and If I knew the crew available. If it was an Insurance claim I would say yes and deal with any unsatisfactory issues through your Insurance Company.
Always kept me advised on project status. Quality workmanship.
I had a really great experience with Keith. He really did a really good job and got everything done in a timely fashion.
Thomas and his employees were very knowledgeable, professional and caring about my situation. Jenkins is a company I would definitely recommend.
Jenkins was efficient in cleaning up the water damage in our home .
Excellent service and work. Very attention to detailed. Looks amazing like nothing happened.
I would recommend this company, largely based upon the rapport built with Marvin as project manager. He was available at every turn to answer my questions, help me in making decisions, and trouble-shoot any obstacles met. He truly set my mind at ease on multiple occasions throughout the process.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Jenkins Restorations - Fredericksburg as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys