We are providing Clorox wipes and sanitizers to employees that continue to work at the office (essential construction trades).
Jeff Home Improvements did a great job on my roof replacement. The work was done well and on time. The cleanup was excellent, way better than previous roofing experiences I've had. However, they were not good at following up with the extended warranty. The sale person and only contact I had stopped responding to me. A call to the office resulted in a promise that the warranty would be registered that week in a batch, but it didn't happen. It was not until my neighbor got his roof done, in part because of my recommendation, that another salesperson knocked on my door. This guy ran my warranty to ground and I finally received it 2 months after the work was complete and more than a month after the balance was paid.
They were really professional and cleaned up well. We were really pleased with the job.
I wasn't happy with the way it was done and wouldn't want anyone else to go through it. A neighbor let me know it wasn't right and he felt they were taking advantage of me. I think if they had someone watching them all the time, they would've done a better job. When they took the metal off, I could see the rotten wood and they could too. They said they would cover it up and were going to leave the rotten wood. The contract said they would replace all rotten wood.
The workmanship was excellent. They had poor communication.
They were very good about working with me. I had personal issues, and they were willing to work around it. They were even willing to wait on part of the payment.
From sales to installation to customer service, they were courteous, polite and efficient.
This is the third time I have used Jeff Home Improvements, Inc. I have a rental property and a home they have completed work on, and they always do a good job. I can count on Jeff Home Improvements, Inc.
they did an excellent job, and finished the install while it was raining.that is an automatic 5 star rating.
I would highly recommend Jeff Home Improvements, Inc, and I have been singing their praises.
He might have to come out here to see if it's leaking.
They did a great job!
I would not use them again.
Unfortunately, after the sale of my new roof everything went downhill. Salesman was great in every aspect. However, the workmanship was not. Not even a month into having my roof installed we had a windstorm and a 4x4 square of shingle tore off. Was repaired same night at 8:30pm with no notice and no one ringing my doorbell. Good thing I knew what they were there for and wasn't asleep. Approximately 2 weeks later another windstorm, leaving about a 6x6 patch of shingle missing......To top it off, from them removing my original roof, I had to pay $250+ to have my landscape lighting repaired and some replaced. Found over 20 nails in my yard and driveway. Thankfully no flat tires, But pretty bad when your neighbors put roof nails in your mailbox to prove a point.
One could not pick a better company to replace a roof. With 34 years of experience, the company sent their sales person, Michael, to my house on Monday. He called my insurance adjuster on Tuesday. My adjuster gave his approval on Wednesday. Signed a contract with Jeff Home Improvements on Thursday. Roofing materials were delivered on Friday. My roof was replaced on Saturday. One could not ask for a more professional and efficient company using OC Duration 50 years shingles to replace a hail damaged roof. I am very happy with Jeff Home Improvements, their products, and service. I recommend them without hesitation to anyone who needs a new roof.
The services were excellent!
Everything they did was good, and I was pleased with the workmanship. Everyone was pleasant. They did not mess up the house, they did a good job. I would recommend them to anybody.
I have already recommended them to a friend.
I am very happy with their service and product.
They did a thorough job on everything. They communicated with us if there was something extra to be done, or if anything more was needed. They did an excellent job.
We think that it was a job well done. Time will tell.
We actually did recommend them.
The workmanship and timelessness of the work crew was great.they were respectful of my home and neighborhood.Great job.
Jeff Improvement is the people to get if you need a roof. Very, very nice people and considerate.
They were very professional and I am happy with their work.
Areas Of Satisfaction - The products are great. The crews and office staff were friendly and professional. The crews cleaned up debris, trash, etc. Overall a wonderful experience.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Jeff Home Improvements Inc. as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys