This was the first major remodel project we've ever done and it went more smoothly than I imagined. It was tough living out of one bathroom and only our three bedrooms while the entire kitchen/living room area was being worked on, but Jared and his crew made it as painless as possible. My wife and I love our new kitchen and it performed excellently over the holidays!
I would definitely recommend Jared Lewis Construction for all the criteria listed in this survey. I was well and truly pleased with the work this company provided and completely stress free!
Jared Lewis has all of the best qualities of a General Contractor:* He is a great communicator: by phone, text, email and website* He has integrity * He employs a team of subcontractors that are perfectionists in their trades* He makes sure the job site is always secure and cleaned up when work is completed* He is reliable * He is straight forward and fair in his estimates and pricing* He is tech savvy and offers the benefit of an open portal to daily updates and photos of progress utilizing Buildertrend* He kept me apprised of the approximate start and completion dates on all of the additional work that I kept adding after his initial bids were made* He is incredibly patient and persistent* He uses a software program to itemize time and materials and costs that was easy for me to understand and thus made my payments easier to follow * He is the ultimate professional at all times
Areas For Improvement - My expectations were always met.
Areas Of Satisfaction - The flexibility and eagerness to go forward as the scope of the job expanded from a straight-forward kitchen/bath remodel to a full house remodel.
Jared and his crew did an amazing job remodeling our house. The project required every function - carpentry, plumbing, electrical, drywall, painting, etc. He brought together a great team and managed them well. We changed course many times during the project and his team adapted seamlessly. I'm a perfectionist and Jared provided a final product that exceeded my expectations.
Areas Of Satisfaction - Great suggestions along the way that improved the final result. For example, Jared's team suggested that we remove a wall that we hadn't considered removing. It turned out to be structurally straightforward and opened up our living space significantly. Jared also suggested that we explore infinity drains in our showers and we love them now.
Working with Jared was a wonderful experience. Professional, on time, and considerate of our needs. I would reihim without reservations.
Areas Of Satisfaction - Quality of work. Consistent. On time.
Expertise - JLC showed immense expertise in all areas of our project. From excavation the final touches they were excellent advisors.
Professional & Organized - JLC was very respectful of our ongoing family time and space. The job site was always clean and every person working on the site showed complete respect for our environment as well as respect for their work and company.
Schedule - Was extremely efficient and timely given the increase in job scope we created throughout the project.
Budget - Very open and transparent with additional costs.
Construction Quality - The finest.
Communication - Friendly, professional and caring.
Problem Resolution - Beyond expectations. They overachieve when it comes to keeping the client's interests at the forefront.
Clean & Safe - Many times it was difficult to tell we had a major construction project underway.
Employees & Subcontractors - Some of the finest people I've worked with.
Value - Yes
Trust - Yes. Response time to any question, concern or issues was addressed in a very prompt and timely manner.
Punchlist - yes
Likely To Recommend - Absolutely
Areas Of Satisfaction - I was statisifed with all aspects but would call out specifically the sub-contractors and their professionalism along with their vision and forward thinking when working on our project. They were quick to identify a potential oversight or problem and offered solutions.
Additional Comments - Looking forward to hiring Jared Lewis Construction for our next project.
Areas For Improvement - Jared and his team met all of our expectations even when we came up with additional requirements while work was in progress.
Areas Of Satisfaction - We hired Jared Lewis Construction to do our kitchen remodel which included additional work in the living room, dining room and entry to make the remodel seamless. The work was done on time even though we added several projects along the way. Jared Lewis was always willing to make changes we wanted without hesitation, while staying on schedule.Jared Lewis and his team of professional craftsmen and subcontractors were excellent in every way. With Jared's leadership, attention to detail, suggestions and high standards, the results of our remodel are better than we dreamed possible. We appreciated that Jared Lewis always responded to all phone calls, email and texts. We were kept informed about every day schedules, who would be working in our home, how much time each process took etc. We were impressed with the quality and integrity of the craftsmen he employs, the high standards he maintains, and his willingness to meet our needs at all times.We think Jared Lewis Construction is exceptional and we will use him for all future projects. We can't recommend him highly enough.
Lead Source - Our daughter, who works for Wells Fargo Bank, referred us to Jared Lewis based on his business relationship with the bank and within the community. Our own research consistently revealed Jared Lewis Construction warranted its reputation for high quality, integrity, and professionalism in all areas of business and staff.
Employees & Subcontractors - I was incredibly impressed with both Jared's employees and subcontractors. They were incredibly courteous and professional!
Areas Of Satisfaction - I was most satisfied with the fact that he had everything under control. Unless my opinion was needed, Jared or his employees always dealt with the subcontractors. Either Jared or one of his employees was at my house to meet any new subcontractor who came. I never felt uncomfortable with anyone working at my house.
Lead Source - He had worked on several friends' homes
Areas Of Satisfaction - Communication. Every afternoon I Would get a call from Jared giving me an update of what happened during the day where we were with her schedule and what was planned for the next day.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Lewis Design Build Remodel as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys