Jancon was professional, responsive, and efficient.

They are professional and knowledgeable but the installation had to be done twice

They were high-quality and responsive.

My wife and I were very happy with Jeff and team...Since the projects completion we've had numerous neighbors and people just walking by the house saying the house looks great!

I would recommend Jancon. They are professional, respectful

Nice installation of new windows, door and trim work. Well planned during the winter to keep the house tight during construction.

Recognized Excellence

Recognized Excellence - Jeff, Jon were great and were willing to meet very early due to my crazy work schedule,. The guy who came out to fix the door threshold (don't remember his name but I know he speaks Spanish) paid attention to detail and was skilled.

From start to finish, Jancon was professional, responsive and did an excellent job. It was a pleasure working with everyone from the bid process to the front office, the crew during the project and of course Jeff the owner following up after completion.

Communication

Communication - Communication was excellent. Pictures were text to me when something needed attention and approval.

Value

Value - Replacing a roof is expensive and I'm glad I chose Jancon as the project was right on budget with no surprises.

Recognized Excellence

Recognized Excellence - Billy was fantastic.

Areas Of Satisfaction

Areas Of Satisfaction - Very professional , accommodating and communication was excellent throughout the entire project.

Additional Comments

Additional Comments - Hiring a contractor can be tricky but you won't be disappointed with Jancon and they will be my first call for any other outdoor project.

Jeff and his crew were wonderful to work with. They were responsive and very flexible throughout the process. The quality of their work is top notch. We would absolutely work with them again.

They were friendly, informative, and professional. Everything was very good. The timing depended on the weather, so outside of that, it was very good. I was very pleased.

Lead Source

Lead Source - I heard about them online as well as seeing their trucks on the road.

Areas Of Satisfaction

Areas Of Satisfaction - The quality of the materials and workmanship met or exceeded my expectations.

Current Referrals

Current Referrals - I don't know anyone interested in working with them right now, but I've mentioned them to a couple of people already.

Recognized Excellence

Recognized Excellence - Josh was sort of the go-to gentleman, but I don't know his last name. He was very helpful, very responsive, and communicated well. He was a pleasure to work with.

Additional Comments

Additional Comments - It was done when the weather was variable, plus the holidays prevented workers from being on hand, but that wasn't their fault.

High quality workmanship

I have already recommended Jancon Exteriors to several neighbors. Both my wife and myself can't say enough positive comments about this company. From working with the person who took his time to go through many different changes with us from our original thoughts to completing three different projects over the past few months. Jancon Exteriors crews that performed the three different projects where extremely professional, polite, very very precise with their work and are hard workers, over all great people to work with.

Recognized Excellence

Recognized Excellence - It would not be fare to single out one or two specific people, every one of the guys that worked on our projects deserve recognition for exceptional service

Areas Of Satisfaction

Areas Of Satisfaction - They surpassed our expectations for every aspect.

We have already recommend Jancon to several neighbors and will be using them again ourselves.

Respectful

Respectful - Crew was not only super skilled, they were exceedingly courteous and cleaned up daily.

Communication

Communication - Frequent helpful communication from both the office and the crew on a daily basis.

Quality Of Workmanship

Quality Of Workmanship - Turned out beautiful and they do things right.

Recognized Excellence

Recognized Excellence - Jeff is great. Ty and his entire crew were super.

Recognized Excellence

Recognized Excellence - Jeff’s expertise and knowledge of what we needed was a pure gift. Billy is very knowledgeable, professional, and cooperative. The team that worked under Billy was top notch and all were very respectful. We probably have one of the best roofs in Massachusetts!

Areas Of Satisfaction

Areas Of Satisfaction - 100% satisfied

The quality of workmanship and attention to detail they brought to the project was amazing! The price was very competitive. Our neighbors raved about the finished product and said we have a new house!

Recognized Excellence

Recognized Excellence - Steve the foreman was amazing! He performed a great deal of custom work to provide a terrific finished product!

Areas Of Satisfaction

Areas Of Satisfaction - The finish work and the electrical components installation were very top notch!

Additional Comments

Additional Comments - The project was completed successfully and with high quality workmanship and attention to detail! Thank you Jancon! (Jeff, Steve!)

Respectful

Respectful - Crew was extremely thoughful and great to work with

Quality Of Workmanship

Quality Of Workmanship - Steve, Josh and the crew did an amazing job and went above and beyond!

Sales Knowledge

Sales Knowledge - Jeff and Jon did an amazing job managing all facets of this project.

Recognized Excellence

Recognized Excellence - Special shout out to Steve and Josh for all of their hard work and extra effort to make this a success!

Areas Of Satisfaction

Areas Of Satisfaction - Windows came out amazing and the trim was perfect

Extremely professional all through the process, from estimating to completion.

Expertise

Expertise - No one else could figure out how to do the project so we were very happy that Jancon could

Great company! Everything was done as expected - no surprises. Overall everything is beautiful!

I consider most contractors to be "3 guys and a truck." Jancon, on the other hand, is a real company with company vehicles, estimators, project managers, and a real schedule.

Areas Of Satisfaction

Areas Of Satisfaction - Willing to do all the odd jobs that I asked for, even removing a satellite dish from our roof.

They did a great job. Got the window I wanted. It was installed with minimal inconvenience. They included all my needs. Can't tell there was ever a door there.

All the workers on our project were well mannered, respectful, knowledgeable and took my questions in stride. Their attention to detail was exceptional.

Recognized Excellence

Recognized Excellence - All the guys that worked on our project were well mannered, respectful, and took my questions in stride. But Justin was my go to guy.

Areas Of Satisfaction

Areas Of Satisfaction - The attention to detail was exceptional.

Recognized Excellence

Recognized Excellence - Josh and Jarrod were a pleasure to work with. They were very neat, organized, and hard-working.

Areas For Improvement

Areas For Improvement - Jancon Exteriors LLC was great!

Areas Of Satisfaction

Areas Of Satisfaction - Jancon Exteriors LLC was highly organized.

I have used Jancon twice now and had a positive experience both times. They do quality work at a fair price and finish on schedule. Can't ask for more than that!

I have and will continue to recommend Jancon to anyone in need of siding or roof work. I had a fantastic experience working with Jeff on design and really appreciated how thorough and organized he was in sharing information on materials, pricing and the overall process. The job was completed on time, the site was clean, and the folks on the job were great to work with! I love the finished product and Jancon’s customer service can’t be beat!

Recognized Excellence

Recognized Excellence - Everyone I worked with was great! Jeff was super helpful throughout the process of design, quote and scheduling. I love how prepared and organized the information was. Ty and Billy were the foremen on the siding and roof work respectively and ran a great job - on time, clean site and great communication.

Recognized Excellence

Recognized Excellence - I would like to recognize the roofing crew. They were very fast, efficient, and kept everything clean. They were in and out in like 6 hours. In 6 hours they had the whole roof stripped and everything was already going on. They were really good.

Areas Of Satisfaction

Areas Of Satisfaction - Jancon Exteriors met and exceeded my expectations with the efficiency. It was impressive how fast they got it done.

Additional Comments

Additional Comments - I would recommend Jancon Exteriors again.

Recognized Excellence

Recognized Excellence - I would like to recognize the whole crew. Jancon Exteriors did exceptionally well with the service they provided.

Areas Of Satisfaction

Areas Of Satisfaction - Jancon Exteriors exceeded my expectations with their responses to my questions and comments onsite, as I was there with them most times. They were very good at communicating with me.

Additional Comments

Additional Comments - Jancon Exteriors did what we wanted them to do. Our home is 40 + years old. The new roof and gutters makes it look like a new house again.

Recognized Excellence

Recognized Excellence - Tye and team for the siding work were excellent, couldn't ask for a better crew

Areas Of Satisfaction

Areas Of Satisfaction - Cleanliness, the job site was always immaculate at end of day

Jancon Exteriors LLC provided a great experience.

Recognized Excellence

Recognized Excellence - Jancon Exteriors LLC's whole crew provided exceptional service.

Areas For Improvement

Areas For Improvement - Jancon Exteriors LLC did not fall short of my expectations.

Areas Of Satisfaction

Areas Of Satisfaction - The whole project met/exceeded my expectations.

Additional Comments

Additional Comments - It was a great experience with Jancon Exteriors LLC.

Responsive, respectful and hard working team members - very pleased with the individuals on site.

Respectful

Respectful - Consistently throughout the project.

Communication

Communication - Always an immediate response to any text or call, and the owner did a great job representing the company (he is exceptionally knowledgeable).

Problem Resolution

Problem Resolution - Responsive and addressed any questions, issues etc.

Professional & Organized

Professional & Organized - The team was consistently professional and organized. You would never know they were there at the end of each day, as they would pick up and remove everything.

Schedule

Schedule - Yes, although a late start; no fault of Jancon Exteriors - supply chain delays and Covid were responsible.

Recognized Excellence

Recognized Excellence - Ty was excellent - truly professional and focused. Very pleased with Josh and Jarod as well. Great team.

Areas Of Satisfaction

Areas Of Satisfaction - The team on site would always listen and address anything needed and respond accordingly.

Additional Comments

Additional Comments - Overall pleased with our Jancon Exteriors experience.

Quality work and respectful to any questions or concerns.

Types of work

Types of work - Loved that Billy made recommendations on repairs needed that I couldn’t see from the ground.

Safe

Safe - I liked the way the workers kept me and themselves safe while working on my project.

Respectful

Respectful - The workers respected my special requests to keep my gardens from getting trampled and cleaned up every day to keep my property tidy.

Communication

Communication - Billy was very good at keeping me informed about my project and took the time to explain things to me to make sure I fully understood about the project. Also Amanda in the office was excellent at returning emails to me to questions I might have had.

Quality Of Materials

Quality Of Materials - I like the low maintenance materials used.

Quality Of Workmanship

Quality Of Workmanship - I’m very pleased with Billy, Brian and Gus bringing their knowledge to my project.

Expertise

Expertise - Billy was great at organizing the work and bringing the supplies needed to keep the project moving.

Problem Resolution

Problem Resolution - I liked the way the crew worked together to resolve any issues. They were quick to address my concerns.

Professional & Organized

Professional & Organized - They always had the supplies needed for that day and were quick if there was something they needed to go get.

Schedule

Schedule - They came when they said they would and stayed until all the work was completed. They even came back in a reasonable amount of time when I had found an additional couple things that I missed that I needed them to repair.

Value

Value - I think they are reasonably priced for the quality of work they do.

Sales Knowledge

Sales Knowledge - Dave took the time to explain how my project needed to be addressed and was patient with answering all my questions.

Design

Design - They made everything blend seamlessly.

Recognized Excellence

Recognized Excellence - Billy is a very conscientious, reliable hard worker. He was patient with me in explaining the answers to my questions.

Areas Of Satisfaction

Areas Of Satisfaction - Overall I was satisfied with all the work that was done.

Additional Comments

Additional Comments - It’s nice to have a reliable company to help with your projects. I will use them again.

Jeff and his crew were very professional, clean, efficient. The finished decking and railing exceeded out expectations. The new vinyl siding and trim make the house look brand new, and major upgrade from original siding, much of it pine clapboard.

Clean

Clean - Cleaned up every day, left very organized work site. Important since big job that took 5 weeks

Respectful

Respectful - All the workers were excellent in this regard

Problem Resolution

Problem Resolution - There were no problems, per se, but had to make creative solution to construction problem based on replacement material from original structure material. This including creative replumbing through decking to improve look and efficiency of two water spouts.

Recognized Excellence

Recognized Excellence - Yes, but I forget his name!! he was the foreman for the initial part of job on decking and demo. Super nice, friendly and assisted with replumbing improvements through the decking for water spouts.

Areas Of Satisfaction

Areas Of Satisfaction - The decking is outstanding. The previous house comps, including one that had our proposed color of siding for house helped us make the decision to go ahead on our project with Jancon.

Jancon did a quality job from start to finish. Very detail oriented and thorough in all aspects. The end product speaks for itself. When faced with any construction obstacle Jeff and team got together with me to resolve it. The guys showed up when they said they would and it was obvious that they have pride in their workmanship.

Jeff and his team were professional, and got the job done in only 2 days, I was amazed. The site was clean at the end of the job, I didn't have to worry about a thing.

Types of work

Types of work - I had a shingles and gutters done in this project, plus some rotten spots fixed up in the process. All the work done was top of the line, I couldn't be happier.

Safe

Safe - No nails or screws all over the driveway, all materials were secured over night (it got windy that night, nothing was blown around, or posed any danger to property)

Respectful

Respectful - I left the door open so they could access my attic, lights were off and door was locked when I got home.

Communication

Communication - I was in contact with Jeff throughout the project, he let me know when the rotten spots were uncovered. He even obliged me an add on half way through the project without any issues.

Quality Of Materials

Quality Of Materials - All top grade materials, the roof looks great, gutters are fastened perfectly in place.

Quality Of Workmanship

Quality Of Workmanship - The roof looks great, a vent pipe was added for my bathroom, it came out fantastic.

Expertise

Expertise - Very professional team, they were done in 2 days, amazing.

Problem Resolution

Problem Resolution - Rotten spots were patched up, it rained right after they were done, all the small leaks I used to need to deal with were gone.

Professional & Organized

Professional & Organized - I trusted Jeff, nothing but professional the entire way. During the estimate he walked me through the entire job, and explained why they would need to do what they did, the other estimated I got failed to help me understand the process.

Schedule

Schedule - Once my turn was up, 3 days to job completion, amazing.

Value

Value - Couldn't be happier, well worth the money.

Sales Knowledge

Sales Knowledge - Again, Jeff walked me through the process, and delivered on what he said they would do.

Design

Design - Looks great, I can check that off my "to do" list.

Recognized Excellence

Recognized Excellence - I only got to meet face to face with Jeff and Billy, both were great on this one. I'm sure the whole team was fantastic though.

Areas For Improvement

Areas For Improvement - None that I can think of.

Areas Of Satisfaction

Areas Of Satisfaction - I was seriously blown away at how quickly they got this done. You want the work done, and done right, but you don't want it to take to long, they met that challenge with ease.

Additional Comments

Additional Comments - I hope to work with them again on future projects.

Great company with wonderful workers that care about the job and doing things right. We had a seamless experience from start to finish and I would highly recommend Jancon to anyone that asked! They installed siding, windows, a new front door and a portico with steps. It looks awesome.

Clean

Clean - All items were carefully stacked, covered with a tarp and put away every day.

Respectful

Respectful - The crew was very respectful of our property and the grounds around the house. They were also careful with our cat, making sure he didn’t escape when putting in windows or coming into the house Thru any of the doors. They took their shoes off if they had to go upstairs on carpeted areas.

Communication

Communication - Andrew, the crew leader, was great at keeping me informed of what they planned to do each week and if their plans changed he would text or call to let us know.

Quality Of Workmanship

Quality Of Workmanship - Very happy with all the detail work like covering nail heads, making sure the flashing was sufficient around the chimney and where the siding met the roofline or windows. Meticulous about little things like I am so it was a small punch list at the end of the job.

Expertise

Expertise - I was very happy with Jeff and the whole Jancon experience. Honestly they were the best contractor I’ve worked with!

Recognized Excellence

Recognized Excellence - Andrew, Justin, Matt and Jeremy were a fantastic crew. They were personable, professional and allowed us to be part of the experience by answering our many questions and letting us watch some of the work as we worked from home. We got to know them and looked forward to seeing them every day. In fact, the day after they finished we missed having them around! How many contractors can you say that about?

Areas For Improvement

Areas For Improvement - I would have loved a better design drawing to show the portico. Although I love the design, the drawing was not necessarily made to show what it would look like on the finished siding. The other downside was the Town regulations regarding setbacks and how that impacted the design. It would have been helpful to know the process might require a variance and how long that process takes. But it’s tough to understand all the surrounding town building regulations and keep up-to-date on them all.

Quality Of Workmanship

Quality Of Workmanship - The carpenters were excellent, and the team that stripped and shingled were impressive.

Expertise

Expertise - Carpenter went above and beyond (the shingles/siding where it met the roof shingles)

Value

Value - The estimate was competitive or better than the competition, and the work included was more extensive.

Recognized Excellence

Recognized Excellence - Billy was our PM and was very good.

Areas Of Satisfaction

Areas Of Satisfaction - They are very knowledgeable and did a great job on the roof and gutters. Everyone was very nice.

Recognized Excellence

Recognized Excellence - I would recognize the carpenters; they were very considerate while working around us. One of them noticed an internal door of ours that was not locking correctly and fixed it, which was very nice.

They have superior workmanship and high quality employees!

Types of work

Types of work - They also did roofing, a new front porch, and repaired my back porch.

Recognized Excellence

Recognized Excellence - Steve, who does the siding, was exceptional! He was insanely awesome!

Areas Of Satisfaction

Areas Of Satisfaction - They met and exceeded my expectations with their workmanship and quality of employees.

Additional Comments

Additional Comments - People say to me that Jancon is so expensive. Their workmanship blows it out of the water. It was high price, but you get what you pay for!

Excellent communication, workmanship. Very pleased with the outcome of our project.

Types of work

Types of work - Roof work. Again, excellent communication. Told of existing problems (pictures too) as they arose. Detailed explanation of solutions to issues.

Communication

Communication - Excellent. Will use Jancon again home improvements mainly because of this.

Quality Of Workmanship

Quality Of Workmanship - Got the feeling Jancon treated my house like their own.

Problem Resolution

Problem Resolution - A problem came up during this project. Issue & resolution explained in detail.

Areas Of Satisfaction

Areas Of Satisfaction - So far exceeded expectations. Not surprising. Jancon did a Harvey siding project for us also. Theses guys are top notch.

Additional Comments

Additional Comments - Have had 2 projects with Jancon. Just plain easy to work with and the jobs gets done correctly. Thanks Jancon!

highly recomend. Quality work; friendly knowledgeable carpenters; clean and responsive

Very professional !! I have already highly recommended Jancon to several of my friends.

Communication

Communication - Jobsite foreman, Steve, was extremely communicative !! He always checked with me if there was a question. He reviewed progress on a daily basis.

Quality Of Workmanship

Quality Of Workmanship - Quality of installation by Steve and Matt was outstanding !!

Expertise

Expertise - Steve was truly an expert on our project.

Problem Resolution

Problem Resolution - Steve resolved all problems.

Professional & Organized

Professional & Organized - Extremely professional!!

Sales Knowledge

Sales Knowledge - David Izzo Was very knowledgeable in planning and outlining the project.

Recognized Excellence

Recognized Excellence - Yes, the onsite installation foreman Steve.

Areas For Improvement

Areas For Improvement - No area for improvement. Everything was great !!

Additional Comments

Additional Comments - The best contractor group I've ever worked with !!

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with Jancon Exteriors on the efficiency and professionalism

Recognized Excellence

Recognized Excellence - Jeff was amazing. Also, the coordinator of my project. He was great.

The entire process from start to finish was amazing. The Jancon team is very professional, experienced and use quality materials to ensure a top notch project. The team of Billy, Gus and John were super stars. They were all very personable and took the time to explain everything they did and always took the time to answer my questions. I would highly recommend them to my friends, neighbors and family.

Types of work

Types of work - New roof. Came out fantastic.

Safe

Safe - Always cleaned up every afternoon upon completion for the day.

Respectful

Respectful - Took great care of my yard including delicate plants handed down from family. They all ensured the plants were covered and protected.

Communication

Communication - Billy and Gus always kept me in the loop and explained their process including pics. It made my project 100 times better. When Billy and Gus were on my roof, John stepped in and explained what steps they were doing.

Quality Of Materials

Quality Of Materials - The product used for my roofing system appeared to be of the highest quality.

Quality Of Workmanship

Quality Of Workmanship - Absolutely satisfied.

Expertise

Expertise - Billy and his team were extremely knowledgeable.

Problem Resolution

Problem Resolution - Replaced all rotted trim and plywood as needed. Perfect job!

Value

Value - I felt the total project price was on the higher side of expectations but the workmanship and quality of product was superior which helped to justify the expense.

Sales Knowledge

Sales Knowledge - Our salesman Dave was fantastic.

Recognized Excellence

Recognized Excellence - Billy, Gus and John. They were all AMAZING and would highly recommend them. To the owner of Jancon, make sure you take care of these guys! They are an amazing team.

Areas Of Satisfaction

Areas Of Satisfaction - Quality of product and the professionalism of the team throughout the entire project.

High quality work, great care, attention to detail and craftsmanship.

Safe

Safe - Very careful cleaning.

Respectful

Respectful - They were all very respectful in their treatment of our property and in their communication with us.

Expertise

Expertise - Billy, our onsite project leader, was superior in his work, his communication, his attention to detail and his communication with us.

Problem Resolution

Problem Resolution - We did encounter one weather-related problem and they were very responsive to this issue.

Recognized Excellence

Recognized Excellence - Billy, our onsite project leader, was superior in his work, his overall approach, his attention to detail and his communication with us. Gus and John, his main helpers, were also very respectful and hard working. I had more contact with John and I really appreciated his care and commitment to keeping our property safe and clean throughout the project.

Overall experience on this project was very good

Quality Of Workmanship

Quality Of Workmanship - The installation team did a great job!

Schedule

Schedule - Once the project started, the scheduled went as planned

Recognized Excellence

Recognized Excellence - Ty and his team were great! They kept me update date on the schedule

Areas For Improvement

Areas For Improvement - Just the communication of schedule start date as noted above

They did excellent work, were very friendly and cleaned up each night. They answered all my questions and did a great job.

Schedule

Schedule - A lot of things were delayed because of the pandemic. They told us it would be October and it ended up being February.

Recognized Excellence

Recognized Excellence - Ty, the foreperson, was awesome. He answered all my questions.

Areas Of Satisfaction

Areas Of Satisfaction - The quality of the work, the outcome, the materials, the communication met or exceeded my expectations.

Additional Comments

Additional Comments - They made the process very easy. A lot of times these big projects can cause anxiety, but they explained everything and were clean and professional. Any change they communicated very well and there was no hidden cost.

Recognized Excellence

Recognized Excellence - Ron is outstanding, great guy - unfortunately I dont know the others guys names that were here

Additional Comments

Additional Comments - Would recommend Jancon to anyone - Jeff has been extremely helpful to me with numerous projects not and anything else I need going forward, would be my first contact.

Areas Of Satisfaction

Areas Of Satisfaction - All areas exceeded our expectations

Areas Of Satisfaction

Areas Of Satisfaction - They came exactly when they said they would. Job was worked on & completed as promised.

Recognized Excellence

Recognized Excellence - Ron was great to work with.

Areas For Improvement

Areas For Improvement - More communication with customer for delays wfrom the supplier