About this company
Jancon Exteriors LLC
For the past twelve years, Jancon Exteriors has offered the southern New England area the highest quality workmanship and unmatched level of expertise in wood siding, vinyl siding, fiber cement siding, roofing, and exterior trim. Jancon Exteriors is known for its skilled craftsmen and their attention to detail. All of the professional siders/roofers, estimators, and project managers have completed training from the largest manufacturers of siding/roofing products and the largest independent contractors network in the country. Although we have completed many large projects, the majority of our work is in the installation of new siding on residential homes. We also specialize in the installation of roofs on residential and commercial properties. Jancon Exteriors also offers full deck/porch construction as well as installation of windows and doors. Show more
For the past twelve years, Jancon Exteriors has offered the southern New England area the highest quality workmanship and unmatched level of expertise in wood siding, vinyl siding, fiber cement siding, roofing, and exterior trim. Jancon Exteriors is known for its skilled craftsmen and their attention to detail. All of the professional siders/roofers, estimators, and project managers have completed training from the largest manufacturers of siding/roofing products and the largest independent contractors network in the country. Although we have completed many large projects, the majority of our work is in the installation of new siding on residential homes. We also specialize in the installation of roofs on residential and commercial properties. Jancon Exteriors also offers full deck/porch construction as well as installation of windows and doors.
Our company mission is, “to provide the finest professional construction service to meet our customers’ needs. We strive to establish a lasting relationship with our customers by exceeding their expectations through exceptional performance". Our core values are honesty & integrity within our work, exceptional customer service, and a passion for excellence. Hide
Types of work
GuildQuality surveys
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Coronavirus (COVID-19) response
We’re taking the following precautions for our customers:
Due to the current workplace guidelines set-forth in Massachusetts, we are still in full operation as we are an essential service provider. We have made appropriate adjustments for the safety of all homeowners and employees while a project is in production.
Our office is open and we are here daily 9:00 to 3:00 to accept your phone calls. We are also available via email; simply email us at inquire@janconexteriors.com.
We hope this email finds you well and adjusting to this new normal. We look forward to getting into the full swing of business and seeing all of our customers again. In the meantime, stay safe & healthy!
Customer satisfaction
Of 386 customers surveyed, 257 respondedReviews 232
Of 257 respondents, 232 left a reviewRecent reviews
Customer in Franklin, MA
Recognized Excellence
Recognized Excellence - Ron was great to work with.
Areas For Improvement
Areas For Improvement - More communication with customer for delays wfrom the supplier
Response
Jane F.
I love the end product. It came out beautifully.
Additional comments
Recognized Excellence
Recognized Excellence - I would like to recognize Ron, John, and Justin for great service at Jancon Exteriors LLC.
Areas For Improvement
Areas For Improvement - Jancon Exteriors fell short of my expectations because it just took forever because of COVID. I'm still waiting for a pole cap, I think he got that though.
Areas Of Satisfaction
Areas Of Satisfaction - Jancon Exteriors met or exceeded my expectations because the quality of work was good.
Response
Todd A.
This service is incredible. Everything is 5 stars.
Response
Kevin L.
Additional comments
Schedule
Schedule - Original estimate was 6-7 weeks for the start of the project. It ended up being closer to 14 weeks but I was fine with the wait since they did a great job.
Recognized Excellence
Recognized Excellence - Justin was great, he was the main person I had communication with and he went above and beyond to make sure everything was done well and correctly. He even stayed late to paint the replacement siding to match our current color. I will say all 3 were great.
Additional Comments
Additional Comments - I was very happy with my experience with Jancon Exteriors. From my initial walkthrough with Jeff to the completion of the project everything was very professional. The project was a difficult one and they were great at making sure everything was fixed properly and took all the measures needed to do it safely. I would 100% hire Jancon for future projects.
Response
John C.
Additional comments
Recognized Excellence
Recognized Excellence - Everyone was great to deal with.
Response
David O.
Additional comments
Problem Resolution
Problem Resolution - No problems were encountered
Additional Comments
Additional Comments - We had Jancon replace our roof and gutters. New soffit vents were also installed to improve the attic ventilation. We were really impressed with Billie and his team's commitment to quality. We're really happy with how the job came out.
Response
Ann D.
Jancon Exteriors was outstanding in all phases of our kitchen remodel!!
Additional comments
Types of work
Types of work - Full custom kitchen remodel, livingroom, den, powder room and new out door deck.
Clean
Clean - They were meticulous and left the site clean each day.
Recognized Excellence
Recognized Excellence - The entire Jancon Team were professional and accommodating from our initial meeting through design and build.
Areas Of Satisfaction
Areas Of Satisfaction - Jancon excelled in open communication with plans and ideas far beyond our expectations!! The workmanship and detail of our custom kitchen renovation is something we enjoy everyday!!
Response
Annemarie A.
Additional comments
Respectful
Respectful - Very professional team
Quality Of Materials
Quality Of Materials - I guess it will take a while to see how roof tiles last, but it looks great
Response
Cliff S.
Additional comments
Recognized Excellence
Recognized Excellence - I would like to recognize Jeff Swan.
Areas Of Satisfaction
Areas Of Satisfaction - Their customer service is outstanding. If I need to do any more work they will be the first company I call.
Response
Kara A.
Additional comments
Recognized Excellence
Recognized Excellence - Ty and his team were excellent.
Response
Jeff G.
Jancon was excellent. I am in the construction industry and know the difference between quality workmanship and a hack job. Jancon exceeded my expectations. I highly recommend Jancon to anyone that wants a high quality job at a very reasonable price.
Additional comments
Areas For Improvement
Areas For Improvement - I gave them a deposit in the fall. They did not start the work till late spring. I did not hear from anyone for almost 4 months. I had to call Jeff to see what was going on. I know Jeff through the FCC... I was not the least bit concerned. The only negative thing i could think of was the long time with no contact. I am very pleased with the overall project.
Areas Of Satisfaction
Areas Of Satisfaction - The guy that did the install of the trim and roof flashing was really really skilled and knowledgeable. And they are all very polite and considerate.
Additional Comments
Additional Comments - Keep up the great work... Your quality is what sets you apart. And your guys are really polite and professional and knowledgable.
Response
Tom S.
JanCon was great to work with on my deck project. They were timely each day, professional and kept me informed as the project progressed. They kept the worksite clean/orderly and were conscientious about our every aspect of their work. Their quality/craftmenship is great!. I would use them again and recommend them to others.
Response
Bob R.
Additional comments
Recognized Excellence
Recognized Excellence - Todd
Areas Of Satisfaction
Areas Of Satisfaction - I believe that a quality job was done and while the crew was here Todd did some extra trim work.
Additional Comments
Additional Comments - I would recommend this company. I feel that a first rate job was done and the crew, esp Todd, was very easy to work with.
Theresa K.
Additional comments
Types of work
Types of work - Also deck, windows and roof
Additional Comments
Additional Comments - I could not be happier with the work that was done with the entire project. Hard working crew that paid attention to every detail.
Response
David A.
Additional comments
Recognized Excellence
Recognized Excellence - Todd and his entire team were great.
Areas Of Satisfaction
Areas Of Satisfaction - Very knowledgeable about construction materials and proper installation. Jancon addressed my concerns about resolving some siding and roofing damage, including preventing reoccurrence. They also corrected some drainage issues that were created by the original builder.
Joe M.
Additional comments
Respectful
Respectful - Very - great guys, meticulous work. Very nice to talk to and ask questions and did a thorough job
Recognized Excellence
Recognized Excellence - Ron was awesome - such a great guy to talk to and explained everything to me as we went. He was super professional and very informative, and explained everything to me when asked.
Areas Of Satisfaction
Areas Of Satisfaction - Everything turned out great
Customer in Franklin, MA
Additional comments
Types of work
Types of work - rebuilt garage frame and shed trim
Customer in Framingham, MA
They were very professional and did a very good job.
Additional comments
Recognized Excellence
Recognized Excellence - Ty was very helpful and professional. He answered all of my questions.
Areas Of Satisfaction
Areas Of Satisfaction - They met all of my expectations and exceeded several.
Response
Kristin L.
Jancon Exteriors has completed several projects at my home over the past few years. Every job has been completed with the highest level of professionalism and communication throughout the entire process. They are my go to company for all of my exterior needs in my home.
Additional comments
Recognized Excellence
Recognized Excellence - Jeff and Todd have always been great with communication and answering all of my questions throughout our project.
Areas Of Satisfaction
Areas Of Satisfaction - They come to my home on time, their crew works collaboratively and efficiently together, and they keep me appraised of what is going on in relation to the scope of work at my home (including making accommodations for the weather).
Additional Comments
Additional Comments - Todd and his roofing crew were great! I highly recommend them and would happily have them back to my home for work in the future.
Response
Jim K.
Additional comments
Recognized Excellence
Recognized Excellence - Ty was a great communicator and respectful.
Response
Joy G.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - Great workmanship. Always says "yes" to specific preferences like the trim style we wanted. Office staff cheery and helpful. Beautiful work. These guys cared. And Jancon didn't charge us incidentals. Really appreciated that. Price stayed the exact same.
Recognized Excellence
Recognized Excellence - Our foreman, John, was exceptional. His team seemed to enjoy coming to work and they worked so well together. He talked to me as needed and texted with me re any details.
Additional Comments
Additional Comments - We wish it was a bit less expensive to go with a Hardie certified company. But we're very glad for the outcome.
Response
Bill R.
They did a great job, very professional!
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - I was most satisfied with the timeliness of the work and quality of the work.
Recognized Excellence
Recognized Excellence - I would like to recognize Jeff for his exceptional service, he was great and easy to work with!
John T.
Additional comments
Additional Comments
Additional Comments - We were extremely happy with the professionalism and knowledge that Jancon Exteriors brought to our home project.
Jeanne B.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - Multi faceted way a roof is laid. Work staff cut no corners, delayed work because of rain so my warranty wouldn’t be invalid. I appreciate the close attention to detail.The work staff was amazing. Ever friendly,willing to answer my questions as they went along. The men got along very well with each other and made sure my roof/ yard was secured and cleaned up every day.
Recognized Excellence
Recognized Excellence - Todd! Billy! Dan! And last but not least Marcus!Jancon is most fortunate to have these men on staff.
Sharon M.
Additional comments
Recognized Excellence
Recognized Excellence - Our foreman, Ty, was fantastic. Kept the crew in line and was very responsive and patient.
GuildQuality
Customer feedback report
