Great company with wonderful workers that care about the job and doing things right. We had a seamless experience from start to finish and I would highly recommend Jancon to anyone that asked! They installed siding, windows, a new front door and a portico with steps. It looks awesome.

Clean

Clean - All items were carefully stacked, covered with a tarp and put away every day.

Respectful

Respectful - The crew was very respectful of our property and the grounds around the house. They were also careful with our cat, making sure he didn’t escape when putting in windows or coming into the house Thru any of the doors. They took their shoes off if they had to go upstairs on carpeted areas.

Communication

Communication - Andrew, the crew leader, was great at keeping me informed of what they planned to do each week and if their plans changed he would text or call to let us know.

Quality Of Workmanship

Quality Of Workmanship - Very happy with all the detail work like covering nail heads, making sure the flashing was sufficient around the chimney and where the siding met the roofline or windows. Meticulous about little things like I am so it was a small punch list at the end of the job.

Expertise

Expertise - I was very happy with Jeff and the whole Jancon experience. Honestly they were the best contractor I’ve worked with!

Recognized Excellence

Recognized Excellence - Andrew, Justin, Matt and Jeremy were a fantastic crew. They were personable, professional and allowed us to be part of the experience by answering our many questions and letting us watch some of the work as we worked from home. We got to know them and looked forward to seeing them every day. In fact, the day after they finished we missed having them around! How many contractors can you say that about?

Areas For Improvement

Areas For Improvement - I would have loved a better design drawing to show the portico. Although I love the design, the drawing was not necessarily made to show what it would look like on the finished siding. The other downside was the Town regulations regarding setbacks and how that impacted the design. It would have been helpful to know the process might require a variance and how long that process takes. But it’s tough to understand all the surrounding town building regulations and keep up-to-date on them all.

Quality Of Workmanship

Quality Of Workmanship - The carpenters were excellent, and the team that stripped and shingled were impressive.

Expertise

Expertise - Carpenter went above and beyond (the shingles/siding where it met the roof shingles)

Value

Value - The estimate was competitive or better than the competition, and the work included was more extensive.

Recognized Excellence

Recognized Excellence - Billy was our PM and was very good.

Areas Of Satisfaction

Areas Of Satisfaction - They are very knowledgeable and did a great job on the roof and gutters. Everyone was very nice.

Recognized Excellence

Recognized Excellence - I would recognize the carpenters; they were very considerate while working around us. One of them noticed an internal door of ours that was not locking correctly and fixed it, which was very nice.

They have superior workmanship and high quality employees!

Types of work

Types of work - They also did roofing, a new front porch, and repaired my back porch.

Recognized Excellence

Recognized Excellence - Steve, who does the siding, was exceptional! He was insanely awesome!

Areas Of Satisfaction

Areas Of Satisfaction - They met and exceeded my expectations with their workmanship and quality of employees.

Additional Comments

Additional Comments - People say to me that Jancon is so expensive. Their workmanship blows it out of the water. It was high price, but you get what you pay for!

Excellent communication, workmanship. Very pleased with the outcome of our project.

Types of work

Types of work - Roof work. Again, excellent communication. Told of existing problems (pictures too) as they arose. Detailed explanation of solutions to issues.

Communication

Communication - Excellent. Will use Jancon again home improvements mainly because of this.

Quality Of Workmanship

Quality Of Workmanship - Got the feeling Jancon treated my house like their own.

Problem Resolution

Problem Resolution - A problem came up during this project. Issue & resolution explained in detail.

Areas Of Satisfaction

Areas Of Satisfaction - So far exceeded expectations. Not surprising. Jancon did a Harvey siding project for us also. Theses guys are top notch.

Additional Comments

Additional Comments - Have had 2 projects with Jancon. Just plain easy to work with and the jobs gets done correctly. Thanks Jancon!

highly recomend. Quality work; friendly knowledgeable carpenters; clean and responsive

Very professional !! I have already highly recommended Jancon to several of my friends.

Communication

Communication - Jobsite foreman, Steve, was extremely communicative !! He always checked with me if there was a question. He reviewed progress on a daily basis.

Quality Of Workmanship

Quality Of Workmanship - Quality of installation by Steve and Matt was outstanding !!

Expertise

Expertise - Steve was truly an expert on our project.

Problem Resolution

Problem Resolution - Steve resolved all problems.

Professional & Organized

Professional & Organized - Extremely professional!!

Sales Knowledge

Sales Knowledge - David Izzo Was very knowledgeable in planning and outlining the project.

Recognized Excellence

Recognized Excellence - Yes, the onsite installation foreman Steve.

Areas For Improvement

Areas For Improvement - No area for improvement. Everything was great !!

Additional Comments

Additional Comments - The best contractor group I've ever worked with !!

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with Jancon Exteriors on the efficiency and professionalism

Recognized Excellence

Recognized Excellence - Jeff was amazing. Also, the coordinator of my project. He was great.

The entire process from start to finish was amazing. The Jancon team is very professional, experienced and use quality materials to ensure a top notch project. The team of Billy, Gus and John were super stars. They were all very personable and took the time to explain everything they did and always took the time to answer my questions. I would highly recommend them to my friends, neighbors and family.

Types of work

Types of work - New roof. Came out fantastic.

Safe

Safe - Always cleaned up every afternoon upon completion for the day.

Respectful

Respectful - Took great care of my yard including delicate plants handed down from family. They all ensured the plants were covered and protected.

Communication

Communication - Billy and Gus always kept me in the loop and explained their process including pics. It made my project 100 times better. When Billy and Gus were on my roof, John stepped in and explained what steps they were doing.

Quality Of Materials

Quality Of Materials - The product used for my roofing system appeared to be of the highest quality.

Quality Of Workmanship

Quality Of Workmanship - Absolutely satisfied.

Expertise

Expertise - Billy and his team were extremely knowledgeable.

Problem Resolution

Problem Resolution - Replaced all rotted trim and plywood as needed. Perfect job!

Value

Value - I felt the total project price was on the higher side of expectations but the workmanship and quality of product was superior which helped to justify the expense.

Sales Knowledge

Sales Knowledge - Our salesman Dave was fantastic.

Recognized Excellence

Recognized Excellence - Billy, Gus and John. They were all AMAZING and would highly recommend them. To the owner of Jancon, make sure you take care of these guys! They are an amazing team.

Areas Of Satisfaction

Areas Of Satisfaction - Quality of product and the professionalism of the team throughout the entire project.

High quality work, great care, attention to detail and craftsmanship.

Safe

Safe - Very careful cleaning.

Respectful

Respectful - They were all very respectful in their treatment of our property and in their communication with us.

Expertise

Expertise - Billy, our onsite project leader, was superior in his work, his communication, his attention to detail and his communication with us.

Problem Resolution

Problem Resolution - We did encounter one weather-related problem and they were very responsive to this issue.

Recognized Excellence

Recognized Excellence - Billy, our onsite project leader, was superior in his work, his overall approach, his attention to detail and his communication with us. Gus and John, his main helpers, were also very respectful and hard working. I had more contact with John and I really appreciated his care and commitment to keeping our property safe and clean throughout the project.

Overall experience on this project was very good

Quality Of Workmanship

Quality Of Workmanship - The installation team did a great job!

Schedule

Schedule - Once the project started, the scheduled went as planned

Recognized Excellence

Recognized Excellence - Ty and his team were great! They kept me update date on the schedule

Areas For Improvement

Areas For Improvement - Just the communication of schedule start date as noted above

They did excellent work, were very friendly and cleaned up each night. They answered all my questions and did a great job.

Schedule

Schedule - A lot of things were delayed because of the pandemic. They told us it would be October and it ended up being February.

Recognized Excellence

Recognized Excellence - Ty, the foreperson, was awesome. He answered all my questions.

Areas Of Satisfaction

Areas Of Satisfaction - The quality of the work, the outcome, the materials, the communication met or exceeded my expectations.

Additional Comments

Additional Comments - They made the process very easy. A lot of times these big projects can cause anxiety, but they explained everything and were clean and professional. Any change they communicated very well and there was no hidden cost.

Recognized Excellence

Recognized Excellence - Ron is outstanding, great guy - unfortunately I dont know the others guys names that were here

Additional Comments

Additional Comments - Would recommend Jancon to anyone - Jeff has been extremely helpful to me with numerous projects not and anything else I need going forward, would be my first contact.

Areas Of Satisfaction

Areas Of Satisfaction - All areas exceeded our expectations

Areas Of Satisfaction

Areas Of Satisfaction - They came exactly when they said they would. Job was worked on & completed as promised.

Recognized Excellence

Recognized Excellence - Ron was great to work with.

Areas For Improvement

Areas For Improvement - More communication with customer for delays wfrom the supplier

I love the end product. It came out beautifully.

Recognized Excellence

Recognized Excellence - I would like to recognize Ron, John, and Justin for great service at Jancon Exteriors LLC.

Areas For Improvement

Areas For Improvement - Jancon Exteriors fell short of my expectations because it just took forever because of COVID. I'm still waiting for a pole cap, I think he got that though.

Areas Of Satisfaction

Areas Of Satisfaction - Jancon Exteriors met or exceeded my expectations because the quality of work was good.

This service is incredible. Everything is 5 stars.

Schedule

Schedule - Original estimate was 6-7 weeks for the start of the project. It ended up being closer to 14 weeks but I was fine with the wait since they did a great job.

Recognized Excellence

Recognized Excellence - Justin was great, he was the main person I had communication with and he went above and beyond to make sure everything was done well and correctly. He even stayed late to paint the replacement siding to match our current color. I will say all 3 were great.

Additional Comments

Additional Comments - I was very happy with my experience with Jancon Exteriors. From my initial walkthrough with Jeff to the completion of the project everything was very professional. The project was a difficult one and they were great at making sure everything was fixed properly and took all the measures needed to do it safely. I would 100% hire Jancon for future projects.

Recognized Excellence

Recognized Excellence - Everyone was great to deal with.

Problem Resolution

Problem Resolution - No problems were encountered

Additional Comments

Additional Comments - We had Jancon replace our roof and gutters. New soffit vents were also installed to improve the attic ventilation. We were really impressed with Billie and his team's commitment to quality. We're really happy with how the job came out.

Jancon Exteriors was outstanding in all phases of our kitchen remodel!!

Types of work

Types of work - Full custom kitchen remodel, livingroom, den, powder room and new out door deck.

Clean

Clean - They were meticulous and left the site clean each day.

Recognized Excellence

Recognized Excellence - The entire Jancon Team were professional and accommodating from our initial meeting through design and build.

Areas Of Satisfaction

Areas Of Satisfaction - Jancon excelled in open communication with plans and ideas far beyond our expectations!! The workmanship and detail of our custom kitchen renovation is something we enjoy everyday!!

Respectful

Respectful - Very professional team

Quality Of Materials

Quality Of Materials - I guess it will take a while to see how roof tiles last, but it looks great

Recognized Excellence

Recognized Excellence - I would like to recognize Jeff Swan.

Areas Of Satisfaction

Areas Of Satisfaction - Their customer service is outstanding. If I need to do any more work they will be the first company I call.