I work nights. I was given a specific date for the project to start. The projected start date was on a day I work. I took the night off from work so that I wouldn't have to try sleeping through the day and through a loud roofing project. I stayed at home in anticipation of the start date, but waited over two hours without anyone showing up. I called in and found out that there was an equipment malfunction. I was told that they called me, but I did not receive any call. Communication is everything. Overall, they made a new start date for the next week. Although the materials were dropped off in the morning, the crew was late to start that day as well. But, I did receive good communication from Bailey after the original equipment malfunction. I wasn't angry or upset. I know things happen. But, I was inconvenienced and had to burn a vacation day that ultimately did not have to be taken. Communication on the front end of that would have allowed me to go to work and keep 10 hours of vacation time.
The job started and finished on time. The crew was outstanding.
Great experience came in got the job done very pleased the crew was very professional never stopped working hard no surprises
No unnecessary extra cost
Would definitely hire again
Thank you Bill
Communication was excellent. Work was completed quickly and effectively.
Christian was trustworthy and clear with job. He made me feel he would follow thru if any issues.
Follow up communication after job completion.
Two days to complete job also gave me time to work out how to pay for project
Efficiency of work.
no comment
great roof expertly installed
High quality workmanship, cost competitive, extremely efficient, hard working crew.
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They communicated with us through out the project and they had the project completed in one day
Nicely professional.
Responsiveness. Appreciate getting the quote the same day as the initial inspection.
There was some damage to the interior wall due to a saw cutting all the way through from the outside. There were also a few issues with the crew leaving food garbage in the yard and leaving gates open which created safety issues for our dogs. Communication about this was great, though, and Ironhead made sure the damage was promptly repaired.
Sean was great to work with, answered all my questions and concerns. I’ve hired Ironhead twice now and would again.
They were prompt, efficient and they
did a very good job on the clean up
Great job
Ironhead was recommended to me by a contractor and I will pass the recommendation on.
I will recommend Ironhead Roofing to any of my neighbors who may inquire.
Ironhead roofing was responsive and easy to communicate with prior to installing the roof. Since installation, it has been difficult to get responses from them. We had a small strip of plastic hanging off the edge of the roof and it took 2 months to get someone to come take it off for us. There are nails sticking through the eaves of the roof that are visible and split the paint. I have asked for someone from the company to come take a look at it for me and no one has responded. The visible nails look terrible and caused damage and I’m concerned about someone getting hurt when we repaint our house. We had to pick up small pieces of roofing and strips of nails that were left in our yard after installation. 2 months later and I am still cleaning up pieces of old roofing.
I already have recommended Ironhead Roofing several times.
Sean did an excellent job listening to my concerns. He was prepared with samples of materials beyond the roofing and was obviously very knowledgeable about general construction and roofing in particular. Then Bailey was an angel, walking through the process with me. She was so helpful and understanding.
Ironhead roofing was fast, friendly and very professional. Plus our new roof looks great!
Reliable, hardworking crew and very pleased with the new roof!
I have already recommended Ironhead Roofing to people.
I already have.
Ironhead Roofing did an excellent job from explaining their products, processes and costs up front to cleaning up after they were done. I highly recommend them to anyone needing a new roof.
Ironhead Roofing has excellent customer service, was timely, and walked me through the process. I strongly recommend their services!
Great service and contact with info thru out the entire process.
I felt like Ironhead representatives we're all very courteous and knowledgeable.
Great company, easy to work with.
Very good crew, well done
I was and am satisfied on all levels from start to finish and will gladly recommend Ironhead Roofing in the future.
Responsive and professional.
If anyone brings up Roofing. I would surely Recommend you guys..... and ask for Sean for the Quote
See my google review
Very detail, clean and top notch communication.
Ironhead Roofing's materials and work quality was as good (actually better) than other roofing companies from whom I solicited bids, but at a substantially lower cost. I would definitely choose them again for my roofing needs.