The Interstate Roofing team was great. You can have confidence in them. They wanted to ensure I was satisfied with everything. There was a big storm after the installation and some of the shingles lost their grain. It was determined the shingles were faulty. Interstate handled the claim with Owens Corning. The roof was reinstalled about a week ago. I am glad I went with Interstate. Had I gone with a mom-and-pop company, I would've had to handle it myself. Interstate's warranty employee who does the warranty investigation handled it all for me

I recommend that the customer find out how much voltage is needed for their equipment before they plug it into your house. We lost our furnace for three days, right before Christmas.

Terrible communication, too many different people giving different information, lack of follow up or double check of work. I should not have to continue to chase them to fix issues. It felt very new business feel instead of a company in business for 35 years.

PROMPT, PROFESSIONAL .

Poor communication throughout project.

Such a pleasant and smooth transaction from beginning to end

I called Interstate Roofing to ask about the warrantee on the shingles they applied to my roof 20 years ago. To my surprise, Shelley, one the owners, called me back and explained it to me and offered to complete the paperwork to make a claim. A few days later, Lance came out to inspect the shingles and other aspects of the roof on my 1951 Ranch style home. He said that the shingles were indeed at the end of their life since the granules and asphalt were completely worn away on a good percentage of them. He recommended a full tear-off of the 2 layers of shingles and adding new plywood decking and low intake vents. I met with a couple other roofers who were strong candidates, but I ended up going with Interstate Roofing for a few reasons; two of my neighbors and I have all had good experiences with them, they are a family-owned business, and they gave me a competitive estimate. My new roof looks beautiful and is much sturdier with the new plywood decking and more efficient with the new low intake vents. I really couldn’t be happier. I also have to say that I was extremely impressed with everyone involved in making this happen. To get the project started sooner, I drove my deposit check to their office where I was greeted by Olivia who is friendly and helpful. I also met Jordan who explained the details; when and where the product would be delivered, where the drop box would be placed, how they would remove the old roofing material to protect my yard, where the portable toilet would go etc. There are a lot of details and even though she followed-up up in writing, I still had a few remaining questions. Although I felt like I was inundating her, she remained unusually gracious and never once gave me the slightest hint that I was asking too much. Hector, and every one of his crew were prompt, professional and efficient. They did an outstanding job of planning the work in phases around the April rain showers that week to keep the project moving forward safely. They are skilled, thorough and detailed. But there was one person who absolutely astounded me: Joe, the Superintendent. As with any project, there is always a hiccup or two. Unfortunately, the last 2 companies I hired for other projects turned into absolute nightmares. But this time was completely different largely due to Joe. He was extremely responsive to all of my questions and concerns and was always willing to continue discussing an issue until I was completely satisfied. He is easy-going and personal and makes you feel like you are his only client. I’ve done a lot of work on my former house and cabin, so I know a few things. Joe definitely knows his trade and he instills a great sense of confidence and trust which are rare these days.

From start to finish, everything went according to plan. I chose Interstate Roofing after I interviewed 5–6 companies. Dustin, who was Interstate Roofing's representative, said I must be confused, and I said no. I met with people and thought they were great, but then thought the price was too high. That happened with Interstate Roofing. We did it 6 times. The price was really good and competitive, even though they are a larger company and have been around for a long time. The first gentleman told me they had a video on the establishment and said roofing was the biggest scam because they take a lot of money upfront and then run. It was based on who would provide the best material and work. I was not disappointed at all. They said it would take three days, and they would start on Monday and finish Wednesday. They said they wanted to wait until warmer weather. We decided we wanted to go ahead with it. They provided 12 workers and finished the work in one day. I was very impressed. They probably wanted to get the work done and go to work because there was not a lot of work going on at that time of the year. The neighbor said they may get it done in one day, and it actually snowed and rained the next day, but they were able to get it all done in one day.

Interstate roofing was professional, competent and through, from the Salesmen to the workers. I really appreciate their job and workmanship. Furthermore Joe Head has been especially helpful in explaining the job and in explaining what other work that should be done to help keep the roof looking nice.

I have already recommended them.

Great working with Interstate Roofing. Great experience would do it again.

Interstate Roofing did a great job. I have worked with other companies and no one is as open, prompt, or thorough as they are. They made me feel good about their work.

I talked to quite a few roofing companies before choosing Interstate Roofing and definitely felt Sean, our salesperson, had the most knowledge and spent the time to really look at our home. He answered all my questions and made me feel confident in the choice. Everyone that worked with us, from the scheduler to the crew, were professional, friendly and responsive.

We had an amazing experience from beginning to end. We received quotes from several different roofing companies. Interstate Roofing was fair, worth the project, and we would use them again in a heartbeat. We have already recommended them to our neighbors.

Very please with all aspects of their service.

I was very happy with how tidy and neat the roofers were. They got in and did a good job, the roof looks nice.I didn't have to clean up nails or old roofing.

I would highly recommend Interstate Roofingto anyone who is looking for a company theycan depend on to do a professional job from beginning to end. Owens Corning is theRoofing of choice also.

Professional job, done on time and great people to work with, many thanks to Sean!

Great customer service and communication. This is the third project we have used Interstate Roofing for and am very pleased with their professionalism and workmanship.

They were good. The foreman was really good.

Interstate team was great to work with from beginning to end and their pricing was competitive with other quotes I obtained

They were very professional and accommodating. They were prompt and thorough. I would not hesitate in referring them in the future

I would definitely recommend Interstate Roofing in the future. The office staff were wonderful, the job was done quickly, and neatly, everyone had good communication and follow up after the job was done was also really good. I feel like staff went above and beyond to get me information that was helpful to me but it wasn’t something they had to do.

This definitely is a 5 star company all around. The roof looks amazing and we did not have one complaint during the installation and completion of the job. We would definitely recommend them .

Extremely professional and efficient job. Very affordable. I would highly recommend Interstate Roofing to anyone new to the experience of purchasing a roof. The no pressure vibe was really appreciated compared to other roofing companies.

Interstate Roofing was a great company to work with and they did an excellent job on my roof

Overall, I am very satisfied with my experience with Interstate Roofing.

In 1996 Interstate Roofing did our first job. We were so pleased we asked them back. Awesome job.

We got 3 re-roofing bids and we went with Interstate because of their reputation, their cost was right in line with everyone else, and Lance was knowledgeable and responsive. When it was time to schedule the install, the communication was very detailed and even when there was a slight delay with our materials, they let us know and got us scheduled as soon as it arrived. Ken was our superintendent and called the day of to set expectations and came on site each day to check progress/explain the process (if needed). During the final walk through, he answered my questions and made sure we were happy with the finished product. We would highly recommend using Interstate for your roofing needs!

I am quite satisfied with my new roof. The crew moved in on Mon. and were done by the end of the day Tues. Wednesday they picked up the extra material that was neatly stacked in the driveway. The yard, the gutters, and the driveway were all left in pristine condition. Thank you for a job well done.

Meticulous care to each and every step in the process, Very impressive and much appreciated! Every employee was prepared and professional and available. We are both engineers/project managers, and we can’t think of anything Interstate could improve upon. This kind of performance doesn’t happen by accident! The tear-off and installation team took great care to protect our foundation plants, even sparing a tiny volunteer snapdragon (that was not even highlighted to them during the walk-through).

Interstate Roofing did a great job. They handled all of my concerns to my satisfaction.

Very dependable and first-class work. I have absolutely no complaints.

Really thrilled with our roof.

Interstate was on time, completed on schedule, had high quality workmanship. They did an excellent job for a fair (not the lowest!!) price.

The sales rep explained the whole process and gave us a good quote. They contacted us immediately to let us know the City of Tigard required a permit that would increase the quote. The crew showed up as scheduled and completed the job in 2 days. They kept the site neat and clean. We are totally impressed with the job they did.

Dustin Gabel was a very thorough sales professional. He walked me through additional costs and did not approve any work before I gave him the sign off. He was always looking out for my best interest and I am satisfied with the work.

My experience with Interstate was the most thorough and professional of the three bids I received. Scheduling and communication from all crews was flawless, they showed up when they said they would and did what they said they were going to do. It doesn’t get any better than that and that’s not been my experience with other vendors or contractors. In the end they were the highest of three bid but the most thorough and professional which for mr translates to you get what you pay for. I would not hesitate to recommend Inferstete to family and friends.

We are very pleased with the effort, craftsmanship, and overall job results!!

I was satisfied because Interstate Roofing explained to me the elements of the roof, the work that needed to be done, and then they documented that in a formal contract. They put all of the components in it and not just a summary. They also included the price and the choices that were to be made. I was also satisfied with their communication. I could call at any time with a question and they were quick to answer. I also live in an area where the weather is unpredictable and they were good at telling me when things were going to be delayed.

The people at Interstate were very knowledgeable and accommodating. We had a deadline because of our insurance policy and they exceeded our expectations of meeting it. Even went above and beyond when I couldn't meet their deadlines because of an unexpected hospital stay for me. They moved on with our project and let me catch up when I was feeling better (they even sent me a card).

A great project from start to finish. Very satisfied.

They were prompt and professional.

They do a really excellent job and the price is affordable. The crew cleaned the job site really nice. They are excellent overall.

Adjusted to the hot weather --.and added work on the shop

A very hard working crew all around. They all went right to the job and stayed on it. The paper work was done in a very timely fashion and the notations about what needed attention are appreciated. The price was very competitive and they took a little time to explain products and the process. They picked up and moved out quickly after the job was done. I couldn't be happier.

it's great to have the superintendent came daily to check the work and talk to us. the price is about 15% overpriced comparing from others. the crews took frequent breaks and not working diligently.

Interstate Roofing recently replaced a roof they put on my house over twenty years ago. I was very satisfied with the quality and value of their work 20 years ago, and I was equally, if not more, satisfied with the new roof they recently installed. While Interstate has grown dramatically since my first experience with them, and the next generation has assumed the reins, they have continued to provide first-rate personal customer service and continued to improve their professionalism across the board. Every individual I came in contact with from the initial salesperson (Dustin), to the scheduler, to the project superintendent (Mark), to the carpenters who installed new barge and ledger boards and fixed a sagging roof section, to the expert crew on the roof did a great job. I wholeheartedly recommend Interstate Roofing.....responsive, quality work, good value, great customer service and an all-around great team of people who work together very effectively.

Theirs was not the lowest bid, but I was willing to pay extra for the comfort of knowing that the work would be done right the first time and, should a problem arise, that it would be promptly resolved.

Areas Of Satisfaction

Areas Of Satisfaction - I was worried about having the roof replaced in early winter, but the crew did an amazing job protecting the structure.

Recognized Excellence

Recognized Excellence - Everyone connected with the job!

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with how quick they completed the project.