About this company
ImproveIT! of Atlanta, LLC
ImproveIt of Atlanta, LLC believes in improving your home one project at a time. We proudly service the greater Atlanta metro area. Not only do we improve homes in metro Atlanta, we're also locally owned, owner-operated and work with roofing materials that are manufactured in Georgia. We are a local business with over 30 years of experience committed to our customers, while supporting other local businesses and suppliers. Show more
ImproveIt of Atlanta, LLC believes in improving your home one project at a time. We proudly service the greater Atlanta metro area. Not only do we improve homes in metro Atlanta, we're also locally owned, owner-operated and work with roofing materials that are manufactured in Georgia. We are a local business with over 30 years of experience committed to our customers, while supporting other local businesses and suppliers.
We are:
- Proud members of the Better Business Bureau, specifically for roofing.
*There are 2,500 roofing companies in Atlanta, but only 400+ are accredited by the BBB!
- Adequately insured for your protection.
Our standards are extremely high and no job is ever complete until you are 100% satisfied. We are committed to meeting or exceeding all of our clients’ expectations on all projects.
ImproveIt of Atlanta, LLC has a proven reputation for providing quality home improvement services throughout metro Atlanta storm damage specialists. Hide
Types of work
GuildQuality surveys
Badges
Photos 75
Coronavirus (COVID-19) response
We’re taking the following precautions for our customers:
We have provided sanitizers to everyone and are ensuring that no one in the field is sick. We are communicating to homeowners that we are considered an essential business and can keep working.
Customer satisfaction
Of 653 customers surveyed, 302 respondedReviews 275
Of 302 respondents, 275 left a reviewRecent reviews
Customer in Atlanta, GA
I had a good experience with the company. They did a great job. The representative was very nice and took care of me.
Customer in Atlanta, GA
Additional comments
Recognized Excellence
Recognized Excellence - I would like to recognize Daniel for his exceptional service. I also would like to recognize Sonja at the front desk for her exceptional service.
Areas Of Satisfaction
Areas Of Satisfaction - They met my expectations by just keeping me informed of what was going on in the whole process.
Customer in Union City, GA
Additional comments
Recognized Excellence
Recognized Excellence - I would like to recognize Stefon and Carlos for their exceptional service.
Areas Of Satisfaction
Areas Of Satisfaction - The work was great.
Additional Comments
Additional Comments - I was just satisfied to the upmost. They did a great job!
Customer in Fairburn, GA
Additional comments
Recognized Excellence
Recognized Excellence - I would like to recognize my project coordinator, Carlos Mateo, for his exceptional service.
Areas Of Satisfaction
Areas Of Satisfaction - The service was good, meeting/exceeding my expectations. They were timely, finishing before 5:00 that afternoon. Good one-day service!
Margarita C.
Catherine G.
I would like to applaud the amazing ImproveIt Of Atlanta team who assisted me with getting my roof replaced. The employees in question are, Fred McDuffie, Javier Zamora, Daniel Correa, and Sonja Smith. They are exceptional employees, very professional and their customer service was exemplary. Kudos to all of them.
Additional comments
Quality Of Materials
Quality Of Materials - Very satisfied.
Quality Of Workmanship
Quality Of Workmanship - Very satisfied.
Professional & Organized
Professional & Organized - My team was very professional and I can't say enough about how organized they were. From beginning to the end.
Recognized Excellence
Recognized Excellence - Fred McDuffie, Javier Zamora, Daniel Correa, and Sonja Smith. All were very professional, and provided exceptional customer service.
Areas Of Satisfaction
Areas Of Satisfaction - Promptness and Customer service
Additional Comments
Additional Comments - Only to say that I am a very satisfied customer and would definitely do business with this company again if needed. I will definitely refer family and friends that are in need of this service to improve it of Atlanta
Regina P.
Lovie G.
From the beginning to end they were professional!! Excellent customer service skills!!! I would recommend everyone to use IMPROVEIT!!!
Additional comments
Quality Of Workmanship
Quality Of Workmanship - My roof looks good!! I am sooo satisfied!! I definitely choose the right company for the job!!! The understood the assignment!!
Professional & Organized
Professional & Organized - Excellent customer service skills!!! Always answered any questions I had. I would recommend everyone to use IMPROVEIT!!!
Recognized Excellence
Recognized Excellence - Carlos!!!!!! He definitely deserves a RAISE🙌🏽🙏🏽🙌🏽🙏🏽
Additional Comments
Additional Comments - I just want to thank Sonja and Carlos again for helping me with this easy process and getting my roof done!!!
Customer in Decatur, GA
Keep the good work up. So far, I am satisfied with the work.
Additional comments
Quality Of Materials
Quality Of Materials - They said the materials were satisfactory and up to federal government standards.
Recognized Excellence
Recognized Excellence - I would like to recognize Sonja Smith and Carlos Mateo for their exceptional service.
Areas Of Satisfaction
Areas Of Satisfaction - I was most satisfied with the drone footage of what needed to be done on the roof.
Additional Comments
Additional Comments - I appreciate you taking care of the problem!
Anthony B.
Angela M.
Keyatta C.
The process was clean, quick, and easy.
Additional comments
Recognized Excellence
Recognized Excellence - I would like to recognize Julio M. and Sonja for their exceptional service. They were great and very consistent. They are the reason I would recommend the company.
Areas Of Satisfaction
Areas Of Satisfaction - Getting the job done has been difficult because of problems with my insurance company and roofing. Julio has stayed with me the entire time. I was afraid I was going to pay out of pocket and not have a credible company do the work. Julio assured me it would not happen that way, and it didn't.
Additional Comments
Additional Comments - Miss Sonja keeps in contact with me. She is calm and comforting; it does not feel like someone is hassling me. She is very considerate of my issues.
Ross R.
LaShonda F.
Customer in Snellville, GA
Janie S.
Suzette R.
Tonia C.
Mr Carlo Mateo the representative was so professional and took me step by step what to expect having my roof and gutters installed. He explained the warranty of my service. The material came about 7am and the work crew arrived about 8 am. They was very nice and cleaned up afterwards around 7 pm. They installed my gutters 3-4 days later. They did awesome job and I’m very pleased with my new roof and gutters. I will be sharing this company with my family and friends.
Tonia C.
My roof and gutters awesome work done however the inside work my ceiling I’m so disappointed the contractor came has messed my ceiling up. He say he’s coming back to correct he has been back 2 times now waiting again. I want a refund so I can hire someone to complete this job he messed up
Douglas D.
They were attentive and kind. They finished the project ahead of schedule.
Additional comments
Recognized Excellence
Recognized Excellence - I would like to recognize Sonja over at the billing department. She was very effective with contacting me, was very efficient, and on time. She needs to get a raise. I highly recommend her.
Areas Of Satisfaction
Areas Of Satisfaction - They did an excellent job I was satisfied with the clean up, workmanship and roofing. They were quick and did what was needed.
Lonnie J.
They were professional and through, we were very satisficed with their work. The customer service was great.
Additional comments
Recognized Excellence
Recognized Excellence - Andre and Erving.
Areas Of Satisfaction
Areas Of Satisfaction - They met them all.
Additional Comments
Additional Comments - It was the first time having this much work done, it was stress free. Andre honored his words about it being stress free.
GuildQuality
Customer feedback report
