Andres was professional and reassuring. Made the process run very smoothly.
Andres was able to assist in finding policies for two rentals in a very tight market.
This time, very responsive. In the past, much less responsive.
Once you have my money, you disappeared. I have asked several questions with no reply.
The agent that worked with me was very helpful in walking me through each of the areas in the insurance package. He was knowledgeable and easy to talk to. He handled all of the paper work and when there was a question I had not answered that needed his expertise he took care of it. I would say it is the personable touch that I liked about your services.
Your employees kindness
Exceptional service. My agent takes the time to answer all questions and ensures my needs as a customer are met. The experience has made me feel peace of mind and secure as a first time homeowner.
Error on my part. Did not realize you were my carrier with the mercury insurance. I thought it was solicitation. Iâll give you a 10. Thank you
My agent Andres was very polite, informative and helpful. He made transferring my home and auto insurance to Mercury easy and worry free.
To start, I felt that Andres listened, and he provided me with answers to questions I had. He is very friendly and articulate and honest about what is best for the customer
Andreas was very professional and personable. He provided the perfect plan to fit my needs. Thank you Andreas! Gigi Balderama
Prompt, helpful staff
I like the follow up to check if all concerns was addressed
Andres has been very professional and kind. He responds promptly and gives very good detail information on the coverage we are getting.
It was a quick process.