Loved sale promotion, lifetime warranty!

The work was done well, but there were a few bumps in the road. Also, thw crew didn't adequately clean up the site, and we had to call to have the extra materials picked up from the yard.

When they first installed the door, it wasn't installed correctly, and they had to come back out.

Good quality windows and work. They came out to fix some minor issues from the install quickly and without hassle.

They were polite, professional and fast

very professional and worked quickly!

HomeFix Norfolk kept me involved in the process the whole way. From scheduling, making sure to fix my issues in a timely manner, and the clean up, they were professional in every way.

I liked their customer service and their quickness; the installers were amazing, generous, very informative, and polite.

I like the way they went about and corrected things that I was dissatisfied with

Homefix provided workers who were very time oriented and thorough.

They were professional and did a really good job taking down the old windows. The install and clean up was efficient and professional.

everyone was very professional. The work looks great.

The service was fine, the leader's wilingness to answer questions not so much. I'll withhold my answers intil at least somebody returns my calls....to 3 oeople so far.

Great

They did rain gutters for me. They did an excellent job. There were no issues. They called and checked up on them when they were done.

the whole experience has exceeded my expectations from the start to the young lady who approached me in Walmart down to the last person i dealt with.everyone has been exceedingly courteous and knowledgeable and i honestly don’t think this company can be improved!

Have recommended and would recommend if the occasion arose.

HomeFix was professional, quick, and did an excellent job.

I would recommend HomeFix for the quality & professional work they have done. Can’t wait to see the gutters finished. Thank you HomeFix!

Professional and efficient

They were very hard workers, and they seemed to take pride in what they were doing. They got the job finished on time as well.

They were efficient and very professional! And they cleaned up everything!

I was stressed that I went with a company that knocked on my door without getting other bids. Was very relieved when everyone was friendly, very hard workers, moved in a timely manner and were communicative about schedules and clarifying and responsive to questions.

I just wish we didn't have to micromanage the project so much. I lost trust in the people that were working because of the lack of English making it hard to communicate and the feeling that they weren't doing honest work. I felt they were trying to not replace dry rotted wood.

The fantastic job of cleaning after completing the job.

When HomeFix took out the old, big, glass sliding door, they found out there was rotted wood due to a water leak. When I had a roof by another company, there was a problem that I didn't find out about until later on. The flashing between the wall and the home was taken out when they put the roof up. That is probably where the water came from. Everybody in the village has a flashing in their home because they are attached homes. HomeFix had nothing to do with it, and I'm so glad they found the leak and did the installation. It looks beautiful. I have a view here that I didn't have before because the old one was all fogged up and a mess. If I had known HomeFix existed thirty years ago, I would have had all my windows put in by them. That's how pleased I was with it. Another thing that really impressed me was that there was a foreman on the side supervising and watching to ensure the work was done right. I have never dealt with any company like that before. The company that did my roof ten years ago didn't have a supervisor. Therefore, I didn't see the issue until they left. I noticed something was missing, and when I looked at my neighbor's roof, I realized the flashing was missing. I would have never paid them until the flashing was up. That was a big company, and I paid a lot of money. Companies like HomeFix should be known to the public. You do this kind of stuff, and you'll be making good. People can come to me, and I will recommend HomeFix. HomeFix put my door in this year. I don't know why it was pulling away from the framework, but it was letting in cold wind. There was no water coming in, but I had to put a towel between the frame and the door. It was the door that was here when I moved in. Had I known, I would have never bought the place, or I would have made them fix it. We run into these things sometimes. HomeFix did a beautiful job. It was a bunch of guys putting it together, and the teamwork was a pleasure to watch. They didn't mind me sitting in the kitchen and watching them put it together. That was the nicest part. That is what teamwork is all about. When you work together, you get it figured out if there's a problem. I know they did a good job, and the supervisor even took pictures throughout the project. That's the kind of company I like to deal with because they care for the customer. When a company cares, it will have more customers because it builds up trust with the public. Those guys worked hard. It is the best company I've ever worked with. This comes from the bottom of my heart. If other companies had a foreman overseeing the crew, they wouldn't have any problems. That's very smart. I knew it was taken care of very well. I am very, very satisfied with what the workers did. They worked quickly and precisely. The foreman was there watching them and making sure they were doing the job right. You don't find that in other companies at all, and that's when you get shoddy work. HomeFix earned this praise, and I will recommend them. They will be top of my mind if anyone asks.

Very simple,Super organized, super clean, on time and He really know what he was doing. You can see he love his job.

Everything was very nicely and neatly installed. I especially like that it is a lifetime warranty on the siding.

Not a lot of communication the day of dropping equipment of. The guy bringing the dumpster was a prick.

Mike and team were great

Polite hard working crew.. Nice work.

Over ordered some materials entire cases of mdse I understand the open material but not entire cases

The team helped ensure that we get the repairs and the upgrades if needed.

Several issues with workmanship have arisen.

Did a good job and efficient.

Amazing job!!

They were excellent in what they did.

HomeFix Norfolk was very professional. The work was top-notch!

The gentlemen were very polite. They seemed to know their job real well and had the answers for any questions I had.

Great quality windows and service

One of seven windows too large to fit opening, necessitating modification of, and destroying integrity of, interior customized moulding; product design precluded ez re-hanging of customized wood blinds in another window. Exterior caulking gives appearance of "budget/low cost" job

From the sales interview to installation it was first class

Comfortable and easy to work with, took time to explain everything.

The staff at HomeFix did an excellent job providing extensive information on the great quality of the windows. There was no pressure and all of my questions were answered. I feel that I made the best decision!

They did a great job.

To many unsatisfactory issues, and not fixed in a timely manner. We are also sending these comments to the BBB of Hampton Roads.

They do great work.

I think they did a good job.

Bobby, the salesman was awesome! Very informative and honest

Prices seem a little to high