Beautiful windows, crew went above and beyond to explain what was been done, how to operate the windows, and any damage found.

The siding looks good, but in my 50 years of doing construction- 33 years residential and then commercial- I have never done or had siding done that we did not replace or add flashing . At our meter box they j’d around it and then caulk. Our solar panel box is out of plumb- it was not when they started, I will fix. I had to re-run our antenna wires because they buried them and some how cut them. Instead of firing the siding under the rake boards the installed j molding and caulked to the J. Caulking is a band aid, it cracks or shears with age, it is not proper or professional installation. Nail were pick up based on what they could see- where was the magnetic broom. For $33,000 dollars I expected a professional job, this was fly-by Night. VERY DISAPPOINTED!!!

The quality and care of service is top notch, from the start of determining options to the end install. The team is highly professional with everything. Will recommend 10/10.

Not likely. No breakdowns on time/labor cost or materials. High pressure sales. Sign the contract same day as estimate or lose out on savings. Spent over $11k on our gutters promised shutters at no cost. Job wasn't completed to original agreement. Had to fight too get it remedied. Then shutters arrived and put on incorrectly and poorly. Had to wait for that to be corrected. Thankfully, it was done. Overall, spent too much money for the amount of headache and frustration and back and forth.

No pressure during the process

I am not likely to recommend due to the Sales Experience. Please refer to that comment for further clarification.

Quality windows expertly installed in a timely manner.

Very professional and attentive. I would definitely recommend them to friends and family.

Makes it easy and affordable because having the
option to finance makes you feel like you are not being
pressured

HomeFix Custom Remodeling had great communication skills and everyone was very friendly.

The way the door was installed was professionally done. The gentlemen that installed the door did it efficiently. They went as far as installing a lock that was not necessarily included with my door, but they did it anyway. The door looks beautiful.

Good service and quality installation.

It was an outstanding service. They came prior to the estimated time, and they installed everything in one day. They did an amazing job.

I was visited by HomeFix Custom Remodeling (HCR) canvasser, which then led to a sales visit and later on an installer. The project involves replacing (effectively) two old aluminum windows that have caused a lot of heat leak (conversely, a cold draft) during cold days. They carry a selection of high-quality windows which perform quite well (I chose “Provia Endure” product line). It changed the game for the two rooms in which the windows were installed—they were no longer as drafty as before, now exposing the other sources of cold draft. Overall I was very happy that the windows were replaced—the replacement was a necessity to save energy and increase comfort in the long run.

The delivery of the windows happened to be earlier than originally promised, which was a welcome positive. The person who did the actual replacement was very courteous, professional, and friendly. He came on-time and finished promptly, no need for a second visit to address any issues. The entire replacement process took only half a day (if that long) and he left the job site in a clean slate as if nothing had happened. In the world of trade, where so many people are doing the job unprofessionally (and get away with bad workmanship), HCR’s installation is a welcome treat to homeowners.

I want to share a critical comment only on one thing, which is the marketing tactic. When the sale person had the information/marketing session, he gave a quote that was supposed to be good for one year. However, the price was unbearably high, presumably because it was treated as a "custom remodeling" project. However, the gentleman also said that as a marketing strategy, he would make my house a "sample house" for the neighborhood to feature the excellent workmanship of the company. He would give me a much lower price (almost half) but I have to commit on the spot. I have seen similar tactics employed by other companies, so this is not that unique (or that bad for that matter). My point is, if you are among the lucky ones with money to spare to obtain good remodeling results, use this company by all means. I am happy with all the people that I have been dealing with. However, if you are rather limited on the budget, you may not be able to afford their price. Perhaps if you have a strong negotiating skill, you may be able to get the price down further.

Very satisfied with the whole process , salesman very good, window quality very good, great warranty, order process faster than expected. very happy with the installer, very knowledgeable put down tarp to keep area clean removed and hauled away old windows caulked in new windows and replace old aluminum casing on outside. did a great job .

Excellent work

Very pleased with their performance to satisfy the customer and throughly explaining the process.

They are pricey.

I would not recommend the company to anyone.

HomeFix Custom Remodeling is a great company! I am very satisfied with the project they did. They cleaned up well after the installation, too.

They didn't finish the job. They left the top part of our door incomplete and looking worse than it started, and then just offered me a check for $150.00 to not come back to fix it. It will cost more than $150.00 to make it look right.

I have an eye appointment in the morning they were supposed to be there between 12 and two. I have an eye appointment in the morning they were there before I got back from my eye appointment which was about 1030, 11 o’clock they did excellent work and were very clean.

It would be nice if they had a flat fee, instead of this bargaining and negotiating for different prices.

Customer service was nice. My insurance adjuster checked the roof after the work was done and noticed some shingles missing. I called HCR and they sent someone out to fix it. When we had a heavy rain I had a leak and they came out and fixed it. The roof looks nice.

The installer was fast, efficient, and friendly. We enjoyed having him install our windows!