All of the employees were awesome. They did a great job from start to finish and cleaned up everything.

Quality Of Workmanship

Quality Of Workmanship - 10

Recognized Excellence

Recognized Excellence - I would like to recognize the installer, Bob, he was wonderful.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the workmanship, timing, and the installer.

Additional Comments

Additional Comments - The experience was great!

Recognized Excellence

Recognized Excellence - The installer, Bob Walker. He was excellent.

Areas Of Satisfaction

Areas Of Satisfaction - The workmanship was a better quality than I expected. It was actually more than what I expected. They used a high quality wood and covered it with aluminum providing longevity.

Quality Of Materials

Quality Of Materials - It has not rained since the gutters were installed so the quality of materials is yet to be determined but by appearance it looks good.

Recognized Excellence

Recognized Excellence - The two technicians that completed the job (I don't know their names), were very friendly and outstanding workers.

Areas Of Satisfaction

Areas Of Satisfaction - They arrived exactly when they scheduled for, briefed me on what was to be done, went with me to preinspect the work site and worked continuously until the job was done. They were very professional the entire time.

Recognized Excellence

Recognized Excellence - I would like to recognize the estimator and the installer for their exceptional service.

Areas Of Satisfaction

Areas Of Satisfaction - The met my over all expectations.

Additional Comments

Additional Comments - I was over all pleased.

Clean

Clean - They did a good job.

Recognized Excellence

Recognized Excellence - Dante, Joseph, and the workers did a good job. They painted the stacks and we are the only ones in the community that have that.

Recognized Excellence

Recognized Excellence - Both my installer and my sales guy Brian Foley were outstanding.

Additional Comments

Additional Comments - Generally a good experience

Schedule

Schedule - Amazingly the job was done weeks ahead of schedule.

Areas Of Satisfaction

Areas Of Satisfaction - All were as hoped for.

Courteous and good work

Recognized Excellence

Recognized Excellence - Bob who installed the windows was exceptional.

I like the proficiency, the timely manner, and the fact that they wore masks when they came into my home.

Areas Of Satisfaction

Areas Of Satisfaction - They met all my expectations

Recognized Excellence

Recognized Excellence - I would like to recognize the sales managers, roof installers, and window installers. They were all very good.

Areas Of Satisfaction

Areas Of Satisfaction - They exceeded my expectations in everything.

They were very neat and did the job well. The windows are good so far.

Recognized Excellence

Recognized Excellence - I would like to recognize all of them. They did a fine job.

Areas Of Satisfaction

Areas Of Satisfaction - They just were very neat and did their job.

Areas Of Satisfaction

Areas Of Satisfaction - They meet or exceeded all of my expectations.

Additional Comments

Additional Comments - I am very happy with the work. I am also happy with the speed at which they did the work.

I had a very good experience with HomeFix Custom Remodeling of Norfolk. The work was very professionally done.

I have had windows installed twice by HomeFix. The build quality of the windows this second time, during the pandemic, was drastically worse than the first time.

I'm just happy they did such a good job.

HomeFix Custom Remodeling did an excellent job, and the material is of high quality.

My salesperson said a lot of things that did not happen. The company and the salesperson were not on the same page.

We had a major leak and the clean up was not very good.

They did a great job doing the work. Everything looks good and they cleaned everything up when they were finished.

Areas Of Satisfaction

Areas Of Satisfaction - They met expectations by doing what they said they would.

Additional Comments

Additional Comments - It was quick and I got the data I needed.

Quality Of Materials

Quality Of Materials - They were very quiet and did and excellent job!

Recognized Excellence

Recognized Excellence - The installer did an excellent job. He showed up early and cleaned up well.

Areas Of Satisfaction

Areas Of Satisfaction - They were very quick putting in the windows. They were early so there was no waiting around for them.

Recognized Excellence

Recognized Excellence - I would like to recognize Ryan for his exceptional service!

Recognized Excellence

Recognized Excellence - All of the guys I worked with were great. The salesperson and the onsite manager were awesome.

Areas Of Satisfaction

Areas Of Satisfaction - I was satisfied with all the work they did, with the roof and the gutters. Everything turned out very professional.