They did a very well designed door installation. Taking time to be accurate the first time.

I was stressed that I went with a company that knocked on my door without getting other bids. Was very relieved when everyone was friendly, very hard workers, moved in a timely manner and were communicative about schedules and clarifying and responsive to questions.

I just wish we didn't have to micromanage the project so much. I lost trust in the people that were working because of the lack of English making it hard to communicate and the feeling that they weren't doing honest work. I felt they were trying to not replace dry rotted wood.

The installers were top shelf.

The fantastic job of cleaning after completing the job.

Very professional and cooperative. We need your instagram link sonwe can post out photos of the installation

I would recommend Home Fix they were on time and did a great job

When HomeFix took out the old, big, glass sliding door, they found out there was rotted wood due to a water leak. When I had a roof by another company, there was a problem that I didn't find out about until later on. The flashing between the wall and the home was taken out when they put the roof up. That is probably where the water came from. Everybody in the village has a flashing in their home because they are attached homes. HomeFix had nothing to do with it, and I'm so glad they found the leak and did the installation. It looks beautiful. I have a view here that I didn't have before because the old one was all fogged up and a mess. If I had known HomeFix existed thirty years ago, I would have had all my windows put in by them. That's how pleased I was with it. Another thing that really impressed me was that there was a foreman on the side supervising and watching to ensure the work was done right. I have never dealt with any company like that before. The company that did my roof ten years ago didn't have a supervisor. Therefore, I didn't see the issue until they left. I noticed something was missing, and when I looked at my neighbor's roof, I realized the flashing was missing. I would have never paid them until the flashing was up. That was a big company, and I paid a lot of money. Companies like HomeFix should be known to the public. You do this kind of stuff, and you'll be making good. People can come to me, and I will recommend HomeFix. HomeFix put my door in this year. I don't know why it was pulling away from the framework, but it was letting in cold wind. There was no water coming in, but I had to put a towel between the frame and the door. It was the door that was here when I moved in. Had I known, I would have never bought the place, or I would have made them fix it. We run into these things sometimes. HomeFix did a beautiful job. It was a bunch of guys putting it together, and the teamwork was a pleasure to watch. They didn't mind me sitting in the kitchen and watching them put it together. That was the nicest part. That is what teamwork is all about. When you work together, you get it figured out if there's a problem. I know they did a good job, and the supervisor even took pictures throughout the project. That's the kind of company I like to deal with because they care for the customer. When a company cares, it will have more customers because it builds up trust with the public. Those guys worked hard. It is the best company I've ever worked with. This comes from the bottom of my heart. If other companies had a foreman overseeing the crew, they wouldn't have any problems. That's very smart. I knew it was taken care of very well. I am very, very satisfied with what the workers did. They worked quickly and precisely. The foreman was there watching them and making sure they were doing the job right. You don't find that in other companies at all, and that's when you get shoddy work. HomeFix earned this praise, and I will recommend them. They will be top of my mind if anyone asks.

Very simple,Super organized, super clean, on time and He really know what he was doing. You can see he love his job.

They were professional and pleasant. It didn't take them long. It was pretty good.

Everything was very nicely and neatly installed. I especially like that it is a lifetime warranty on the siding.

They did a pretty job and I was very pleased with my windows. I would recommend them to anyone.

Professional and courteous.

Not a lot of communication the day of dropping equipment of. The guy bringing the dumpster was a prick.

Mike and team were great

The quality of the work and project was great, but the price was high.

Polite hard working crew.. Nice work.

The people that came out to measure and install were great. However I have a problem with the sales team. I was never able to get an itemized receipt for a one window quote. I attempted quite a few times from Mr Boucher.

Over ordered some materials entire cases of mdse I understand the open material but not entire cases

Very pleasant clean up when they were finish

Materials used and installation were top notch!

The team helped ensure that we get the repairs and the upgrades if needed.

Several issues with workmanship have arisen.

The installation was not to my satisfaction. I have to push the door a little slightly to lock it and I have to pull the doorknob in from the outside to unlock it for entry .

quick

Did a good job and efficient.

The workers was very polite and did a good job, the only complaint I have is that the screens do not stay up

They were on time
They were completed the work in the time frame given to me.
They explained the features of the door.
They cleaned up afterwards.

Amazing job!!

The windows look great!

They were excellent in what they did.

The reason for my score is because of the quality of the work done by the contractors.

HomeFix is a quantitatively superior company compared to *every other home improvement company in my estimation! I fired at least 3 other companies that I even had agreements with, for new windows for my condominium. Finally I found this outfit and I'm so happy! Every phase of this experience was top notch and executed flawlessly. Every. So satisfying to find an ethical company.

Overall a decent experience with getting new windows. I do not agree with the fact that there is not an invoice that breaks down how my money was spent. It makes it so the contractor can just pop out a price without having an explanation of everything and I think this day and age- that should not be acceptable practice.

HomeFix Norfolk was very professional. The work was top-notch!

The gentlemen were very polite. They seemed to know their job real well and had the answers for any questions I had.

We had the front and back doors and two windows installed. The service is absolutely wonderful.

They have good workmanship.

Great quality windows and service

One of seven windows too large to fit opening, necessitating modification of, and destroying integrity of, interior customized moulding; product design precluded ez re-hanging of customized wood blinds in another window. Exterior caulking gives appearance of "budget/low cost" job

From the sales interview to installation it was first class

Comfortable and easy to work with, took time to explain everything.

I am pleased with HomeFix DMV, but I do not make recommendations to friends.

You need to be upfront about timing and terms. The factory delivered the wrong screen door suggesting better quality control at the warehouse is required.the second door off the living room required modifications in place to have it lock requiring your team to spend an extra 90 minutes to finalize that installation.

The staff at HomeFix did an excellent job providing extensive information on the great quality of the windows. There was no pressure and all of my questions were answered. I feel that I made the best decision!

Left trim unpainted. Not very happy with this!

The guys are timely, experienced and professional.

The crew was very professional came and got the job done and everything looks great. My windows have never looked good. Explained all the windows how they operate even told me it’s a ride off.

They did a great job.

To many unsatisfactory issues, and not fixed in a timely manner. We are also sending these comments to the BBB of Hampton Roads.