Overall experience was very good and it exceeded my expectations. The team was professional in all aspects.

I was pleased with the installation team. They actually worked the entire time they were here, and their workmanship was good.

was an awesome experience

I would have answered n/a if it were offered as I really don't have an opinion to share on the insulation.

From start to finish the experience was exactly as we were told. So happy with the entire experience.

I highly recommend all of the staff involved in the information and installation process, however, I do not recommend the product itself. The base pools a lot of water as does the rim that holds the shower door track which doesn’t drain and overflows onto the bathroom floor. It has to be sopped up with a towel after every shower to avoid stagnant water causing mold and/or mildew growth.

The installers did a nice job, but it took four days, not two. They were not infomed that the walk-in tub was to be installed over a concrete floor. Of the many tubs they had installed, this was the first over a concrete floor.

Everything from ordering, scheduling, installation of finished product are very good, but it is not I expensive

I am very happy with what they did. They were very courteous and cleaned up very well, and I am extremely happy.

Responsive from sales, through scheduling and installation. Additionally, Home Smart was responsive to my contractor so that he could coordinate the remainder of the renovation.

There were areas in the sales demonstration, demolition, and installation We did not like.

Workers were very respectable and completed the job in a timely manner

Professional from beginning to end!!

This was a very easy project to initiate, and very professionally done. And the results are just what the brochure pictures showed.

The crew was very professional and knew what they doing. And very clean

The cost is too high.

Everyone we encountered was friendly, courteous and professional.

Good communication!

One word describes my walk in shower!
WOW!

I am happy to recommend Home Smart Industries as an installer of the Kohler walk in tub. They team answered all of my questions and provided necessary information about the tub and installation process. They were professional and friendly.

Everything was great! No problems!

They did everything that they said they would do. Great people to work with.

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Very pleased from the in-home presentation to the final install. Kohler and Home-Smart will be our first and only recommendation for tub to walk-in shower installs!

Very professional team.