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Reviews 228
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Of 285 respondents, 228 left a review.
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Recent reviews
Brian G.
Response
Home Genius Exteriors - Tidewater Thank you for sharing your feedback! We’re glad to hear that Josh and our sales team met your expectations and provided a professional experience, reflecting the Home Genius Exteriors promise of a different and better experience. We appreciate your patience with the billing mix-up and are happy everything else went smoothly.
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Wanda L.
Home Genius Exteriors provided competent and superior service.
Response
Home Genius Exteriors - Tidewater Thank you for your wonderful review! We’re thrilled that Andre and Jason provided the knowledge, honesty, and care that make Home Genius Exteriors’ promise of a different and better experience real. It’s great to hear you love the look of your new shingles, and we truly appreciate your trust in our team.
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Alexander P.
Response
Home Genius Exteriors - Tidewater Thank you for sharing your feedback and for giving Home Genius Exteriors such strong ratings. We’re glad our financing options and Polly’s great service made your experience a positive one, and we appreciate your patience with the mix-up on the delivery timing. Your review means a lot to us, and we’re grateful for the chance to help with your home.
Review in Virginia Beach, VA
Home Genius Exteriors was on time, professional, and got the job done in one day.
Response
Home Genius Exteriors - Tidewater Thank you so much for your wonderful review! We’re thrilled to hear that you had such a great experience with Home Genius Exteriors and that Jeremy provided exceptional service. Our team always aims to deliver top-quality work that helps homeowners love where they live, and we’re so glad we met your expectations!
Janis J.
Response
Home Genius Exteriors - Tidewater Thank you for sharing your feedback! We’re thrilled that your experience was easy and enjoyable, and that our team could deliver great workmanship. At Home Genius Exteriors, we’re proud to provide quality work and service that homeowners can trust and feel confident in.
Emanuel S.
Response
Home Genius Exteriors - Tidewater Thank you for sharing your feedback! We’re glad you’re happy with the quality of our work and materials, and we appreciate your comments about communication and financing. At Home Genius Exteriors, we strive to provide excellent service and lasting value, and your input helps us improve.
David S.
Response
Home Genius Exteriors - Tidewater Thank you so much for your kind words! We're thrilled to hear your project turned out great and that our team exceeded your expectations. At Home Genius Exteriors, we’re proud to help homeowners improve their homes with care, quality, and lasting value.
Rick B.
Everything was fine. The work was easy to book, and it was simple.
Response
Home Genius Exteriors - Tidewater Thank you for sharing your experience! We’re so glad the team made everything easy and that you love your new roof color. At Home Genius Exteriors, we take pride in delivering quality work and a smooth, enjoyable process for every homeowner.
Arthur J.
I was satisfied with the work, but they have a personnel problem because my job had to be rescheduled twice. I am very satisfied with their work.
Response
Home Genius Exteriors - Tidewater Thank you for your feedback and for recognizing Andrew’s professionalism. We’re glad you’re happy with the quality of the work, and we appreciate your patience with the rescheduling. At Home Genius Exteriors, we strive to provide excellent service and results that homeowners can trust.
Kathleen G.
Response
Home Genius Exteriors - Tidewater Thank you so much for your thoughtful review! We’re thrilled to hear our team exceeded your expectations and made your older home look even better. At Home Genius Exteriors, we take pride in helping homeowners love their homes again with quality work and caring service.
Laura N.
I had a horrible experience with the installation of my siding and roof. They did not deliver as promised and even damaged my front lawn as well as a water pipe! Too many complaints to list and it got to the point where I signed the contract just so I could be rid of this company and move on. They admitted to horrible practices concerning my home but insisted it was all a customer service issue. Took money off my bill stating they would not make any money on the project, but that was another lie. I do not appreciate being treated like I have limited intelligence nor do I appreciate having to fight for something that was agreed upon by all parties as wrong. ****, my front lawn is still messed up!
Paul W.
Response
Home Genius Exteriors - Tidewater Thank you for sharing your feedback! We’re glad our team’s flexibility and attention to detail helped keep your project on track. At Home Genius Exteriors, we’re committed to delivering professional service and quality work every step of the way.
Review in Chesapeake, VA
They were good people, and they did a great job.
Response
Home Genius Exteriors - Tidewater Thank you so much for your wonderful review and for choosing Home Genius Exteriors! We’re thrilled to hear that you’re more than satisfied with the quality of our work and the care our team provided. It’s great to know our crew took the time to show you the finished work — we love helping homeowners feel confident and proud of their upgrades!
Larry M.
Response
Home Genius Exteriors - Tidewater Thank you so much for your kind words and for recommending us! We’re thrilled to hear that everything looks great and that Sean and the team took such good care of your home and yard. At Home Genius Exteriors, we’re proud to deliver top-quality work with care and respect for every homeowner we serve.
GEORGE R.
Response
Home Genius Exteriors - Tidewater Thank you for your fantastic review! We’re thrilled that Home Genius Exteriors completed your project on time and left everything clean and in great condition. Mr. George Robins and our team appreciate your kind words and are glad you’re happy with the work.
William T.
Response
Home Genius Exteriors - Tidewater Thank you so much for your wonderful review! At Home Genius Exteriors, we take pride in providing great value and making sure every detail is handled with care, just like Alex did for you. We’re thrilled that our team’s communication, professionalism, and attention to your home exceeded your expectations.
Denise R.
Response
Home Genius Exteriors - Tidewater Thank you for your fantastic review! We’re thrilled to hear that every part of your experience went smoothly and met your expectations. At Home Genius Exteriors, our goal is to make every project simple, safe, and something you can feel proud of for years to come!
William I.
Response
Home Genius Exteriors - Tidewater Thank you for sharing your feedback! We’re glad to hear that Andre and the Home Genius Exteriors team delivered knowledgeable, professional service and high-quality workmanship. We also appreciate your input about the project management experience, and we’ll use it to ensure every homeowner feels fully supported throughout the process.
Donna P.
Response
Home Genius Exteriors - Tidewater Thank you for your great feedback! At Home Genius Exteriors, we believe in doing every job right and leaving your home clean and safe, and we’re glad you appreciated our attention to detail. We’re happy you’re pleased with your new roof and service.
Review in Lancaster, VA
Great Quality Work and Materials
Response
Home Genius Exteriors - Tidewater Thank you for your feedback and kind words! At Home Genius Exteriors, we believe in providing great quality work and materials while making sure every project is handled with care and professionalism. We’re glad you’re pleased with the results and appreciate your patience during the process.
Mike O.
Response
Home Genius Exteriors - Tidewater Thank you for your wonderful feedback! At Home Genius Exteriors, we’re dedicated to providing top-quality materials, excellent service, and a smooth experience, and it’s great to hear we delivered on all fronts. We truly appreciate your trust and recommendation!
John I.
Response
Home Genius Exteriors - Tidewater Thank you for your wonderful feedback! At Home Genius Exteriors, we believe in delivering quality work with care and professionalism every step of the way. We’re thrilled you had such a great experience with both our crew and your salesperson.
Tracey B.
Response
Home Genius Exteriors - Tidewater Thank you for your feedback and for recognizing the hard work of our team! At Home Genius Exteriors, we’re committed to delivering great results that add value and beauty to your home. We’ll use your comments to improve our cleanup and follow-up so every part of the project matches the quality of our workmanship.
Brittany S.
Response
Home Genius Exteriors - Tidewater Thank you for your positive feedback! We’re glad you’re happy with the quality of materials and workmanship our team provided. At Home Genius Exteriors, we’re committed to delivering great value and dependable service for every homeowner.
Teresita T.
Response
Home Genius Exteriors - Tidewater Thank you for your kind feedback! We’re so glad our project manager and team could provide professional, helpful service and resolve any issues quickly. At Home Genius Exteriors, we take pride in delivering quality work and making every homeowner feel confident in their project.
Andrew L.
They did a very good job, and they managed to do it all in one day, which was very nice.
Response
Home Genius Exteriors - Tidewater Thank you for sharing your feedback! We’re so glad your project went smoothly and was completed in just one day. At Home Genius Exteriors, we care about both quality and your experience, and we’ll use your input to improve our cleanup process.
Joseph K.
Response
Home Genius Exteriors - Tidewater Thank you for your feedback! At Home Genius Exteriors, we pride ourselves on delivering quality craftsmanship and strong value, and we’re glad to hear you’re pleased with the work. We’ll take your note about communication and final inspections to heart to make future projects even better.
Cassell L.
They were very skilled and professional. What I thought would be a two-day job was done in one day.
I was impressed with their workmanship. They worked as a team and weren't in each others way.
Response
Home Genius Exteriors - Tidewater Thank you for your fantastic review! At Home Genius Exteriors, we believe every project should be smooth, professional, and exceed expectations, and we’re so glad Josh and the team delivered just that. We truly appreciate your trust and kind words, and we’re honored to have made your experience such a positive one.
Robert M.
Response
Home Genius Exteriors - Tidewater Thank you for your kind words and for sharing your experience! At Home Genius Exteriors, we’re proud to have hardworking crews who truly care about the quality of their work. We’ll be sure to pass along your recognition to J. Poston and the team!
James C.
Response
Home Genius Exteriors - Tidewater Thank you for your kind review! At Home Genius Exteriors, we take pride in meeting every homeowner’s expectations with quality work and reliable service. We’re so glad our team could deliver a positive experience for you!
Donna S.
Response
Home Genius Exteriors - Tidewater Thank you for your fantastic review! At Home Genius Exteriors, we’re proud to provide high-quality materials, skilled workmanship, and knowledgeable team members who make every project smooth. We’re thrilled you’re pleased with your property’s new look and our team’s performance!
Andrew P.
Response
Home Genius Exteriors - Tidewater Thank you for the wonderful feedback! We’re so glad to hear Nason, AJ, and the team made the process easy for you and delivered exactly what you hoped for. At Home Genius Exteriors, we love giving homeowners peace of mind while making their homes look their best!
Howard H.
Response
Home Genius Exteriors - Tidewater Thank you for your kind review! We’re so glad to hear that your home looks amazing and that Kevin and the team exceeded your expectations. At Home Genius Exteriors, we’re committed to making sure every detail is right, and we appreciate your patience as we work on the trim.
Cynthia T.
Response
Home Genius Exteriors - Tidewater Thank you for your kind review! At Home Genius Exteriors, we take pride in providing excellent workmanship and clear communication, and it’s wonderful to hear Kevin Short went above and beyond to ensure you were happy with the work. We’re thrilled you love your new gutters and appreciate your trust in our team!
Debra T.
Professional, cost effective & polite. They did everything when & how they said. Excellent clean up. I found 1 nail only. In my opinion that’s good work.
Response
Home Genius Exteriors - Tidewater Thank you for your fantastic review of Home Genius Exteriors! We’re so glad Rusty and the team were able to provide professional, polite, and efficient service while keeping everything clear and on schedule. At Home Genius Exteriors, we believe every family deserves a home they can feel proud of, and we’re thrilled we could make that happen for you.
Antonela V.
Response
Home Genius Exteriors - Tidewater Thank you for your wonderful review! We’re so happy to hear you had a great experience with our team and are pleased with the work. At Home Genius Exteriors, we focus on giving our customers quality materials, skilled workmanship, and service you can trust.
Steven W.
Response
Home Genius Exteriors - Tidewater Thank you for sharing your experience! At Home Genius Exteriors, we take pride in delivering skilled, professional work while keeping your home safe and beautiful. We’re thrilled our team met your expectations and will make sure the leftover materials are safely removed.
Zell B.
Left bill at what it was,I was charged an extra 5,000 dollars!
Response
Home Genius Exteriors - Tidewater Thank you for sharing your feedback. At Home Genius Exteriors, we believe in clear communication and making sure every homeowner understands the scope of their project, and we’re sorry we fell short in this area. We’re glad you love the look of your roof and appreciate your honesty so we can continue to improve for future customers.
Richard M.
Response
Home Genius Exteriors - Tidewater Thank you for your kind words! At Home Genius Exteriors, we take pride in delivering excellent workmanship and making sure every detail is done right. We’re glad Mr. Smith could help with your color concern and that you’re happy with the speedy and professional work.
Russell G.
Response
Home Genius Exteriors - Tidewater Thank you so much for sharing your amazing experience with Home Genius Exteriors! We believe every homeowner deserves to feel proud and confident in their home, and it’s wonderful to hear that Mark and the team treated you like family while delivering such fantastic work. We’re thrilled you’re happy with the results and truly appreciate your kind words and support!
Donna B.
Was very impressed from the salesman to the last helper left. The cleanup was efficiently done.
Response
Home Genius Exteriors - Tidewater Thank you for your wonderful feedback and for trusting Home Genius Exteriors! We believe every homeowner deserves to feel proud and confident in their home, and it’s great to hear our team delivered a professional and thorough experience. We’re so glad you’re happy with the results and appreciate your kind words!
Review in Norfolk, VA
Detailed inspection, thorough presentation, and speedy set up for both financing and install. We had our consult on a Tuesday and an existing roof removed/brand new roof installed on Friday. Salesmen and project managers were well informed and answered questions thoroughly. We are happy with the amount we paid for the quality materials and workmanship!
Response
Home Genius Exteriors - Tidewater Thank you for sharing such thoughtful feedback and for trusting Home Genius Exteriors with your home! We believe every homeowner deserves to feel confident and cared for, and it’s wonderful to hear AJ and our team made sure your project was completed with quality and attention to detail. We’re so glad you’re happy with your new roof and truly appreciate the chance to be part of your first home journey!
Review in Norfolk, VA
Overall, they did a very good job. I had a few miscommunication issues with the salesperson, but then the sales manager got it taken care of.
Response
Home Genius Exteriors - Tidewater Thank you for sharing your experience! At Home Genius Exteriors, we value doing quality work safely and protecting your home every step of the way. We’re glad our team’s dedication impressed you, and we’ll make sure the remaining materials are promptly taken care of.
Donald B.
Response
Home Genius Exteriors - Tidewater Thank you for your honest feedback and for recognizing our team’s work. At Home Genius Exteriors, we believe every homeowner deserves quality work and a safe, clean environment, and we’re sorry we fell short on cleanup this time. We’ll make sure to address this and continue improving so every project meets the high standards our homeowners expect.
Jim M.
Response
Home Genius Exteriors - Tidewater Thank you for your thoughtful feedback! At Home Genius Exteriors, we’re proud to deliver expert service and results that speak for themselves. We're glad to hear the team met your expectations and made your home look great!
Lisa M.
They provide great communication and excellent quality.
Response
Home Genius Exteriors - Tidewater Thank you so much for your kind words! At Home Genius Exteriors, we believe in smart solutions and great service from start to finish. We’re happy your project manager kept things clear and that you’re pleased with the quality and speed of the work!
Jamie H.
Response
Home Genius Exteriors - Tidewater Thank you for the great review! At Home Genius Exteriors, we believe every homeowner deserves smart, professional service from start to finish. We're so glad you had a great experience with our team!
Brenda S.
Response
Home Genius Exteriors - Tidewater Thank you so much for the kind words! At Home Genius Exteriors, we believe every homeowner deserves clear, honest help—and we’re so glad Andre made you feel heard and supported. We’re proud to have him on our team and happy you had a great experience!
Mark D.
Response
Home Genius Exteriors - Tidewater Thank you for the amazing review! At Home Genius Exteriors, we believe every homeowner deserves great service and top-quality work. We’re so glad you had a smooth and positive experience with us!
Glenn P.
They professionally and expertly installed the roofing system! And when the weather interrupted the project, they ensured my house was protected from the rain!!
Response
Home Genius Exteriors - Tidewater Thank you so much for the amazing review and for giving a shoutout to Anthony and Mel! At Home Genius Exteriors, we believe in protecting what matters most, and we’re so glad you felt that from start to finish—even during the rain. We’re thrilled you love your new roof and truly appreciate your trust!
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