Quick and responsive.

I was very disappointed because the roofers damaged the line set connected to my HVAC System and decided it wasn’t their responsibility to repair it. They didn’t even offer to aleast pay part of the cost to repair the line. I was very disappointed and will not recommend their company.

The service was good. The salesman was very professional.

It was just ok

Quick and Efficient! Great service and quality of materials.

Everyone was courteous and professional. The work was outstanding with no issues.

Yes

This company were very professional in all aspects. They did a great job and I would highly recommend them.

Overall good experience I could tell certain individuals were new and need more training and a full understanding on the products they are selling to the consumer on presenting accurate communication and acknowledgement. Our salesperson Tom Morris was very good. He made sure that any inquiries were followed through with his team members if we could not get a response directly from them.

Received written offer for 50% off cost of materials + additional $500 off. Made it crystal clear that I intended to receive those discounts when signed contract. But HG refuses to provide proof that I did. Salesman seemed to be simply negotiating highest price I would accept with no regard for discount. With hindsight it seems crystal clear to me that HG never had any intention to honor discounts offered. I feel like I have been victimized by a classic bait & switch sales tactic which is illegal in Virginia & suspect many/most other states. See item A8 of this link: https://law.lis.virginia.gov/vacode/title59.1/chapter17/section59.1-200/

Good Job well done

Everything was great. Home Genius Exteriors does good work.

The entire process was smooth and easy! I am more than pleased with this company, and especially happy about my new roof!