I would not recommend to anyone
Home Creations provided a good service for us.
The Piers are very important for me. Having them is a plus!
They build great quality homes. They provide friendly service. They respond in a timely manner.
I am having drainage problems.
Very satisfied with our new home and working with Home Creations.
They were good. Every time I called, they responded.
Words are inadequate. Alex and Josh, Wells Fargo mortgage and Chicago Title made my dream come true. Swift, accurate, truthful, diligent, and any other superlatives you can think of in a really great dream, all are attributable to the Colony Home buying process. Right home for the family, great location, friendly and confident expertise in what could have been an overwhelmingly tense period.
Overall, I am satisfied, but I have a few concerns. I am having some electrical issues right now, but it is being resolved.
The customer service was great
They provided excellent service!
Everything went well with Colony Fine Homes.
For the most part, I like their homes and their neighborhoods. So I would definitely recommend them to a friend.
The pandemic altered how home builders build homes. I believe home creations have struggled to this transition.
you don’t value my purchasing dollar meaning i was just another sale
In my opinion, I feel that Home Creations builds a very well-insulated home, but they have problems communicating with their contractors to get things done on a timely basis. I was supposed to have solar on my home, and it was planned to be there from the beginning, with the contractor. I was told by the solar contractor that they didn't tell him that this was supposed to happen until a week before we were supposed to close on the home. I didn't have any solar on my home when we closed. The contractor forgot to tell the solar people, so it took another 5 weeks to get it done. I ended up having to pay a lot more than I was supposed to. This situation created friction between the builder and me. After this, he wouldn't answer my calls. That was part of the communication issues, because he refused to talk to me about anything. That meant that nothing got fixed or done because I was supposed to go through him, and he was ghosting me. Finally, I went over his head, and things started to get done. Home Creations was also supposed to put in my sprinkler system on a timely basis, and it still isn't finished. It was supposed to be done weeks ago.
The whole process from start to finish was very easy and transparent. The process was smooth and even with manufactural shortages they were able to meet my deadline. Kelli Beaney & Kyle Grissam did a fantastic job answering all my questions and helping through the whole process. I really enjoyed working with them!
My Homebuilder was Wes and my Specialist was Brandy. They went out of their way to accommodate me and make my first homebuying experience the best.
Just because of a few issues
They provide great service. The builder was very communicative.
I was slightly misled by the sales representative. It was not the realtor, but the lady from Home Creation.
There wasn't much communication throughout the process of our home being built. But when it was, they were very informative and answered any questions we had.
There was a lot of confusions about my home, however I would recommend HC to a friend!!
I rated it a four because it is a great company, but I had a lot of challenges during the completion of the home.
Their customer care team has been great. The builder is very communicative and on time, with the exception of things not in their control. I am happy.
There were things listed on the specs sheet that we didn't end up getting. It also seems like contractors/construction crews cut a lot of corners, and we have found plenty of sloppy details that were overlooked. I often worry about the integrity of the construction of our home.
Chris was absolutely fantastic. He went above and beyond all my expectations.
Home Creations is an amazing business. They are efficient with time. The staff and everyone I interacted with were amazing from start to finish. The communication was excellent.
Home creations is very professional company. The quay of their work is amazing! I’d recommend home creations to anyone.
The peole at Home Creations are great to work with. They have a Home for any budget.
I am really disappointed with the quality of the house. After I moved in, I found out that there were a lot of issues that were hard to catch during the final walkthrough.
There were certain things in the house they kind of looked over. I think they were rushing to build the house too fast. They're leaving certain little things out that you don't see until you walk in the house. I have a leak in the master bedroom sink - little things like that. I have some holes they drilled through the wall instead of putting a plate on them. It could be dangerous with electric wires going through it. Certain things they did, I didn't like.
quality and craftmanship was on lower end of spec homes
There were many cut corners that resulted into a detriment to the property.
The house is well built and the materials are good quality.
Before this experience I would have recommended home creation to anyone but now my opinion has changed unfortunately. I bought a second home creation house because of my confidence in the builders and company, but this second time around things have not gone as smooth. The water lines were crushed, requiring our foundation to be broken up to fix. That was difficult to watch and now I’m fearful of the long term effected on our home. The garage floor is cracked and we were told it would be fixed in a certain manner and it was not. That feels deceptive. I’ve had a broken window since day one of move in and it’s still broken. No time line of when it could be fixed or even if it will be fixed. The walls are either thinner or not as insulted or both as our HC home in Chickasha. I can hear my children through the bathroom walls. The toilet for hall bath and master bath must meet directly up because it feel like you are going to the bathroom together. Not comfortable or appealing. I can literally have a normal volume conversation when my daughter is in her bedroom and I am in the master bathroom due to lack of insulation! The windows upstairs squeak and make popping noise with the wind. My Chickasha HC was so solid I never heard moving or settling noises. I expected a higher quality with this price of home and the advertising for the top of the line neighborhood at blue ridge.
The builders did very well with customer service. When I had problems at the home, I had no help. I'm not happy with this builder at all.
Home Creations - Oklahoma City was great to work with. They did what they said they would.
Mike Sloan made the home buying process incredibly smooth! He is a very knowledgeable sales associate with Home Creations and took the time to walk through our (many) questions. We purchased our home while out of state and Mike worked with our schedule, providing photos and documentation, and returned our phone calls quickly even with the time difference!
for the amount of money, it is not a comfortable home and feels like corners were cut with simple things like guttering and even the size of the driveway and garage. Things that have become daily annoyances.
Be aware and keep an eye on your contract and all negotiations that goes on.
We have had some issues with the customer service. For some reason, our breakers keep breaking, they replaced the fuses. The lady accused us of plugging in too many heaters. She was very rude, I never had someone accuse me of this before.
Home Creations - Oklahoma City did a good job. They stayed within budget.
Quality of work is garbage for the price you pay for the house. The superintendent
Purchasing a new home from them has been a very good experience after searching around the area for a very long time, being on a reasonable budget. The home design is very functional and if I was to say something I appreciate about the new home it would be the particular design of the home. I feel very good in it. I feel it is very well conceived from the whole plan, the way the house is partitioned and the finishing touches.
Everyone was really friendly, and the process was seamless. We really like our house.
I like the house. It has good bones, but the more I live in the home the more I find the imperfections. Example Stain on wood cabinets being discolored where something has received more stain than other spots, and multiple areas mostly on the ceiling where a can clearly see the seam line of the sheetrock. We have lived in the home for 3 weeks and I still am missing a Cabinet door. We have found multiple spots where our blue tape is still there and the areas dis not get fixed. The cleanliness of the house was very disappointing. We found multiple hard to reach areas that were covered in red dirt as well as the master shower having a pile of dirt in one of its corners.
Would not recommend, we had information that was never verified through the builder even though our salesman assured us more than 3 times that the information was correct. We thought our yard was going to be one size and then salesman assured us that it would be. Then after moving in and getting our fence put up a city surveyor came out and notified us about the actual size of our yard. We were hardly apologized to about this, followed by the excuse that we have access to lot size and that it was our responsibility to measure and verify. Considering the yard was a large factor in us picking this certain lot it was extremely disappointing that Home Creations didn’t fully explain this ahead of time. Also we were told that we would have access to the clubhouse, it took them a full month of no communication back from them, followed by lies and ignored messages, we finally got our key fobs after a month of not have access or answers as to why we hadn’t gotten them yet. We have lived in the home a month now, and every day when we are trying to leave our home we have had to ask the workers that are doing work on the homes around us to move their cars. Most of them are extremely rude about this and are reluctant to move out from behind our driveway. This is an ongoing problem and is nothing more than workers who do not care for their job or don’t care about others living conditions.
Kurt McGraw was very helpful throughout the entire process! Thank you HC for another great experience!
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Home Creations as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys
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