We bought the house brand new. However, the paint is just primer, and the floor is just plastic. The floor has bumps all over because I don't think they took out the concrete underneath. The quality of the home is pretty low compared to the price. There is a lot of stuff that I see that is not the way I thought it was going to be prior to moving in.
Before buying the house I used to like the floor plan now that we live in the house we don’t only like but love and understand that is like everything in this house has been made for us
I definitely recommend Glenwood Homes, the house is stable and well constructed. I like all the features and material used and the location.
Communication is hard to get.
Everything was great, no issues at all.
I already recommended Glenwood Homes to someone who is about to close in the next few months.
I would absolutely tell people to stay away from Glenwood homes. The workmanship is poor, they are not customer focused at all. They do not follow through with what they say they are going to do.
I have been impressed with Glenwood Homes. Not sure I got the best deal on the house, but I am pleased. I have contacted Glenwood Homes a few times and they have either answered the phone or returned my email in a timely manner. All the people I have dealt with have been very friendly and helpful. I have only been in my new house a couple of months but I feel safe and secure.
I’m very pleased with the floor plan, the design, the extra measures taken in the build to make it safer, and the response of the Glenwood team when I have questions/concerns. I wouldn’t hesitate to recommend Glenwood Homs to a friend.
Overall, I had an amazing experience.
Overall a great experience.
Everything went very well during the first 30 days. From sales to completion all promises were completed as promised.
In the first 2 weeks we have had a plumber and the AC people out twice.
Everyone was kind and courteous towards me. They listened and and did what they said they would do in a very timely manner. They worked hard to make me happy.
We feel the quality of the interior, the cosmetic things—Glenwood Homes does not seem to take pride in their work. There are a lot of little issues. For the price of the house, you would think it would be of better quality. We had some things fixed at our 60-day warranty, and we will turn in more under our 11-month warranty. There are some things they refuse to fix. We just had a big patio poured because it came with a small patio, which we knew. However, the patio was so uneven that the people who extended it had to bust up the existing one and redo the entire thing. It is just stuff like that. It does not seem like they take a lot of pride in their work.
Overall I love the location, neighborhood and my home. There are many smaller issues the company doesn’t appear to care about after the sale. Some things can wait until the “11 month review” others cannot wait, yet the company appears non responsive.
Glenwood Homes was very patient with my process, even though I had problems with the bank and it took longer than expected. They didn't charge extra fees, and they were so cooperative.
The experience with Glenwood Homes was very smooth, and they were accommodating. Great quality home.
I would not recommend Glenwood Homes to a friend. They are a cheap builder with bad customer service.
Lily was an excellent sales person for Glenwood!
Glenwood Homes is very irresponsible.
Sometimes there's one person who can ruin the whole experience, but everyone has been great.
They've been wonderful and perfect.
I like the quality of their homes. The things that needed to be corrected were done in a timely manner.
They’re better than Shaw but that’s not saying much.