I would not recommend Glenwood Homes to a friend. They are a cheap builder with bad customer service.

Lily was an excellent sales person for Glenwood!

Glenwood Homes is very irresponsible.

Sometimes there's one person who can ruin the whole experience, but everyone has been great.

They've been wonderful and perfect.

I like the quality of their homes. The things that needed to be corrected were done in a timely manner.

They’re better than Shaw but that’s not saying much.

They were terrible to work with. No one knew anything. We have several issues with the home that we can't get fixed.

Audra and Mark were amazing BUT trying to get things fixed under warranty is a fight. I am almost 2 years in and cannot get anything fixed. Broken garage, leaks, etc. Do not build.

They don't complete things in time.

The move-in-ready homes I recommend, but if it's still under construction, I might not recommend it to my friends because of how long it takes.

This entire building process was a nightmare for me and this was the first home I ever purchased. It seems that the departments did not communicate between each other. I signed my contract January 2021 and did not close until 3/30/22 and as of 5/9/22 I have still not been able to fully move in due to works still needing to be complete.

It took 19 months for our home to be move in ready. And till this day i am currently waiting on them to fix my front and back lawn, paint garage and front door its just been I really horrible first time home buyer experience

Terrible communication. Absolutely terrible. Did not adhere to schedule or budget commitments. No one seemed to care either. Worst customer service experience of my life.

Everyone working for them was professional and aimed to please.

A narcissist builder, who extorts people for more money, likes to use threatening tactics. Do not build with them. Takes advantage of homeowners and people they think won't have money to take legal action against them.

Poor craftsmenship, lack of care & attention to detail, and no sense of urgency.

I signed the contract to have this house built in August 2020. It wasn't completed until February 2022 - almost 18 months later. The original contract price was $179K, the price was jacked up to $199K during the building process - a $20K price increase. Do I need to explain further...?

Communication wasn't good, but I would still recommend them.

My oldest daughter will be looking to by a home in the Broken Arrow area, and I’ll recommend Glenwood Homes to her

Another buyer backed out of a build because it was taking so long, we came in and picked up the contract when it was already being built and still had to wait 6 more months for completion and even then our punch list wasn’t done by move in. Communication was extremely poor, we were told every month “another 30-60 days” and ended up being out of a place to live for a while simply because no one could give us an answer on when to close and continuously lied about it. Calling, texting, emailing, etc. And even then would barely get a response from anyone responsible for communicating on the home. The only person who we credit closing (finally) to is the home warranty individual because he actually answers a phone call and put action into play for things to get done and we are extremely grateful for him.

My experience was not normal due to the pandemic. Material shortages, subs hard to get on time. Took 9 months longer than my original closing date. Other factors caused for a nightmare of an experience. I’m gonna wait for warranty experience on anything I may need before I recommend based on my bad buying experience. I’ll let the home speak for itself, it turned out great!

They have great quality houses. The customer service can be a little better.

They build a good home but their warranty department does not follow up on requests and the home was not completely ready by closing. Some issues still remain unresolved. I really want to hear from their warranty department.

They make it easy to sell but hard to get anything fixed. They ignore phone calls. After they sell the home they don't want to deal with any issues that come up afterwards!