The team at Holmes Custom was outstanding. They kept me in the loop of daily project progress, and even included pictures to show me what they had accomplished during the day. The crew was professional and efficient, and kept my yard as free from debris and nails as they could, given that it was under construction. Holmes Custom exceeded my expectations and I am referring them to friends who have exterior remodeling projects.
We are extremely please with the work and professionalism of your employees. We would highly recommend Holmes.
Holmes did a great job on our big Hardie siding project. Everyone on the crew was courteous and hard working, even through the summer heat. They were very good about attending to the details necessary for completing the work in a way that should last for many many years ahead. I would certainly recommend them.
Holmes Custom Renovation replaced the siding on our home with Hardie siding. Not only was the pricing fair, but they were also upfront on pricing, budget, and timeframes. They also worked with us to ensure we picked the right style and colors, confirming multiple times - in case we changed our minds - and made a recommended change at install time we hadn't considered that made a big difference to the final look. Noah, his team, and the entire Holmes family were professional and pleasant to work with. I highly recommend Holmes Custom Renovation and will contact them first if we have any future projects.
Since our major renovation of the exterior of the house by Holmes, about (5) years ago, Ian has always recognized me on the phone, been responsive, considerate, friendly and stood by his work.
We utilized Holmes Custom Renovations for a large deck resurface project which included some updates to the current framing as well as minor concrete work. We had a 5 star experience from start to finish. Their whole team is friendly, knowledgeable, and professional. We always felt they had our best interest in mind. We also really liked that they are a TrexPro platinum partner. They were prompt in all communications, stayed on track/budget, and delivered a high-quality product that our family will enjoy for years to come. We could not have been happier and would highly recommend their team to our friends, family, and neighbors!
Finding a professional reliable contractor can be difficult so we were very happy with our decision to have Holmes Custom Renovations re-side our house. From initial meeting and estimate to the completion of the job each member of the team was highly professional and knowledgeable. Noah and his construction crew were punctual, hard working, and paid attention to the details that made for an excellent finished product. I would recommend this company to anyone considering an exterior renovation project.
Very pleased, overall, with the completed project (we had a patio door removed, and a smaller window and Hardie Plank siding to replace it). Wish Holmes would have communicated better with us after the contract was signed. Took much longer to complete; based on no communications from the contractor, not sure that was because of window delivery or because they were busier on other projects prior to completing ours. We received no communication from Holmes regardling any delays; once we contacted them, the project got completed in good time.
Good process from start to finish. Everyone I interacted with was professional, and addressed any needs or concerns that I had from the beginning. Very easy to work with, extremely satisfied with the way the house turned out, would recommend.
We are very happy with the end result!
Additional Comments - I would recommend Holmes construction to anyone looking for exterior home improvement.
Excellent work. They came every day, showed up promptly, worked steadily and stayed the whole day. Good people to work with in the office and on the job.
Additional Comments - My siding and gutters look beautiful, it was worth the wait.
I would be glad to recommend them, and have received positive comments from other neighbors.
Recognized Excellence - The crew leader was always happy to engage and kept us up-to-date on the status of the project without our needing to ask. Everyone who came to the house was friendly and courteous. The entire process was conducted in a very professional manner.
Areas Of Satisfaction - I was most satisfied with the installation crew and their timeliness.
Ultimately, the siding job on our house looks good. It took a lot more of my personal time and effort to assure that outcome than I had hoped. The workers were super nice, great people. Apparently, they were supposed to have a 3 man crew, but the teams were short staffed and only two of them consistently showed up. The project took longer than anticipated because of this, but there were also considerable weather delays. Time delays weren't a huge problem for me, though. What most concerned me was attention to detail. The installers made repeated oversights and misjudgments in their work, some with significant functional and aesthetic impacts. Each day I would review their progress and often needed to point things out or ask that items be corrected. I spoke often with the supervisor who seemed to have much more experience and would come and correct things with the workers. The last few days, he came in and worked with the installers to get the job completed. I appreciated his help and intervention. Despite the persistence of relatively minor inconsistencies in the workmanship, the siding installation overall looks good. I trust that the James Hardie product will be durable. There was not an independent attention to detail that I would have hoped for from a group with a reputation such as Holmes, but overall I'm pleased with the outcome.
Areas Of Satisfaction - great communication, paying attention to details , listen to my concerns
Areas Of Satisfaction - Kept to timeframe. Accommodating when I had to delay the original scheduled dates
Additional Comments - I am very happy and it looks awesome!
Couldn't be happier with the work or the professionalism of the company and it's employees. I would highly recommend them.
Areas Of Satisfaction - Employees were here every day and responded to all questions asked in a very professional and friendly manner. (They were also very nice to my dogs.)
Areas Of Satisfaction - I was most satisfied with the communication and the timeliness of completion.
Areas Of Satisfaction - I was satisfied with the installers! They were courteous and nice!
Areas Of Satisfaction - Good quality ork, attention to detail and communication.
It was Kurt, Dustin, and Mitch, they all did a great job.
Areas Of Satisfaction - I was most satisfied with the overall job, it was great. I will probably use your company again at some point. They build decks and I might get you to do that for me one day.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Holmes Custom Renovations LLC as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys