The company did such a great job. The owner is so nice and the company is knowledgeable and very professional.
They did a great job. I love it!
Areas Of Satisfaction - I was satisfied with the quality of the products, timeliness, and clarity of the salesperson.
Recognized Excellence - I would like to recognize the installers.
Areas Of Satisfaction - The responses to questions and problem solutions were very good.
Recognized Excellence - We liked everyone, Jason, Susan and the installation team.
Areas Of Satisfaction - The sliding glass doors came in EARLY and were promptly installed. Quite unusual!
Great Service - Great Product - Quality job - we are very happy with everything
Areas Of Satisfaction - I was amazed by how clean they were with their project space and their close attention to detail
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Holliday Home Improvements as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys