They did a great job.
Their communication and follow-up are outstanding.
Heritage Restoration Network did a good job!
They were very good.
Heritage Restoration Network, LLC did a good job and were easy to work with.
Everything that they have done for us has been done to our satisfaction.
They were prompt and they did an awesome job.
They were friendly and highly qualified.
Really appreciated the prompt response and friendly, informative folks who always let me know exactly when they would be there and who to expect. Very professional. Did excellent restore work.
They are very friendly and considerate. They cleaned up after themselves every day. It was an awesome experience.
Easy to work with, fast and friendly service. Quality work!!
There was a lot of miscommunication issues and the job took longer than expected.
The workers of Heritage were very efficient. The young man who spent most of his time here was one of the most kind and conciseness workers that I have ever met. He was timely and very clean. He cleaned up after himself. In the midst of this disfunction of our society, he was kind. We just fell in love with him. His work is just top notch class.
We had multiple delays and a lack of communication. There were subcontractors who came out to our home to do the work and they were less than satisfactory.
I am very happy with the work. They were all very professional. I asked them to maintain distance from my family due to the Corona Virus and they all adhered to that. I can't say enough good things about them.
Heritage Restoration is good at what they do.
They did phenomenal work and did a great job fixing four floors due to the water damage but prior they did the most extensive questioning regarding COVID-19 to let us know about everything going on. They asked if any of our family members were sick but when they came to do the work no one wore a mask. Behind the scenes they made it seem like they were taking the necessary safety protocols but never once did they wear a mask.
I am completely 100% satisfied with the company and they went above and beyond the call of the duty.
The guys that came out were really nice.
They did an excellent job, took extra care of my things, and left the place beautiful!
They did excellent work and they were timely.
They did a good job.
They were polite, fast, good, and cleaned up like they hadn't even been there.
They were very efficient, quiet, kind, and cleaned up well after themselves.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of HRN Construction & Restoration as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys