Harden Builders is a well-oiled machine and was an excellent contractor to work with. First, they kept appointment times and did not arrive late which was critical for scheduling time off work. The communication was flawless and Chris was very responsive. The work provided was high-quality craftsmanship and the builders went the extra mile to repair some areas that were not originally found during the quoting process. Additionally, the job site was left clean and orderly every day with the workers picking up nails and trash before leaving. When the job was completed, Harden Builders was quick to remove the dumpster and also broom swept the ground to ensure no waste material was left behind. Overall, an excellent contractor to work with and I highly recommend them.
I have been working with Chris for 20 years and have done several projects with him. I have been satisfied with each project. If there was any problems, they acted quickly for customer service and gave a very fast response for the customer's needs.
Harden Builders were diffidently fabulous. They were very responsive, very professional and courteous. I have nothing but good thing to say.
Our house looks amazing! It looks like a brand new house. We could not ask for a better salesperson/project manager than Chris Harden, who was so easy going and attentive to our needs. We were amazed at how quickly our house was transformed from old and faded to beautiful and new. Wonderful job!
Chris Harden understood what was needed for my project and provided a detailed, comprehensible proposal. Work was performed meticulously and expeditiously, even when additional scope was requested by me. All work performed was top-notch and fairly priced.
Great job, Chris and crew rock!
Harden Builders was professional, timely, and exceeded my expectations. I would use them again in a future home, as well as recommend them to friends, family, and neighbors.
They did a fine job and I'm pleased.
Areas Of Satisfaction - They were good people. I was most satisfied with everything.
Recognized Excellence - I would like to recognize all of them. They were good guys.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Harden Builders as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys