Our house looks amazing! It looks like a brand new house. We could not ask for a better salesperson/project manager than Chris Harden, who was so easy going and attentive to our needs. We were amazed at how quickly our house was transformed from old and faded to beautiful and new. Wonderful job!
Chris Harden understood what was needed for my project and provided a detailed, comprehensible proposal. Work was performed meticulously and expeditiously, even when additional scope was requested by me. All work performed was top-notch and fairly priced.
Great job, Chris and crew rock!
Harden Builders was professional, timely, and exceeded my expectations. I would use them again in a future home, as well as recommend them to friends, family, and neighbors.
They did a fine job and I'm pleased.
Areas Of Satisfaction - They were good people. I was most satisfied with everything.
Recognized Excellence - I would like to recognize all of them. They were good guys.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Harden Builders as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys