These guys were fantastic! We noticed an immediate difference in the climate of our house. We have already recommended and they have done work on our neighbors houses. Definitely recommend their services.
Areas Of Satisfaction - Their attention to detail. Not satisfied with some of the leakage readings, they continued to look and look until they found the problem. Took them longer than they expected, and honestly, how would we would have known? Tremendous display of work ethic and integrity. Bravo!
They were highly recommended, I saw them on A to Z in the morning! They must have thought of them highly. Also, they are also cost effective in terms of helping out with the energy bill.
Areas Of Satisfaction - I was satisfied with how much more efficient they made my home. The products that they used have made the house more cost-effective.
Recognized Excellence - I was satisfied with our workers.
Areas Of Satisfaction - I was satisfied that they were very professional.
Green ID is an outstanding company and quality work.
Areas For Improvement - None, they delivered what was promised.
Areas Of Satisfaction - The staff onsite and their excellent customer service.
Current Referrals - I will share with my co-workers that they should get this service done.
Recognized Excellence - I was impressed with David being onsite for reviewing the end state.
Areas Of Satisfaction - The guy who did the consultation was extremely intelligent when it came to the ins and outs of tightening up a home. It was a lot of helpful information, but on the other hand, I wish there could have been a follow up with the same guy and his equipment to see how everything turned out afterwards.
Problem Resolution - There were no problems.
Areas For Improvement - I was very impressed with everything.
Areas Of Satisfaction - Green ID followed through on their commitments.
Recognized Excellence - Everyone was very good.
Areas Of Satisfaction - I was very satisfied with the conduct of the work crew, their work effort and the scheduling of the work.
Recognized Excellence - Erick did balancing of the air flow by adding baffles in about 4 places I believe. Erick (the crew lead I believe) was exceptional Yes, the crew lead and the work crew guys were amazing in all the effort they put in, their professionalism and work ethic. One guy however seemed to barley speak English but he only loaded the insulation bags in the blower.
Areas Of Satisfaction - We did notice difference in heating, we are waiting to see difference in summer.
Recognized Excellence - Warren stiles
Areas Of Satisfaction - Everything was good, they cleaned up well. I would have to say their time management. They were well organized.
Areas Of Satisfaction - Really liked their staff. You knew they cared about providing a great service!
Additional Comments - Thanks!
Great staff and excellent work.
Areas For Improvement - None
Areas Of Satisfaction - The whole home was sealed perfectly. The crew in my home went the extra mile in every way.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Green ID as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys