They did not tell me that the door they were installing was smaller than a standard sliding glass door.
They were super responsive and very communicative throughout the entire process.
They were very responsive, thorough, cleaned up well and we were very impressed with their service!
They do good work but seem pretty expensive
They are the best of the best!
I was very pleased with the entire project they gave me a quality job well done.
I think Great Plains should be very careful in the initial measuring of the windows. We had to have this redone on my project.
We were extremely satisfied with the installation. The two men that came out did a great job. There were no disruptions to us as the homeowners. We have nothing but good things to say about our experience.
We had Great Plains Windows and Doors perform a replacement of the existing windows in our house with Andersen 400 series windows (apart from 2 windows which were gliders and therefore needed to bump up to the next level of window.We ran across an immediate issue with water seepage in the first window, which we were worried about, but they were able to fix the basic issues and gave us the name of someone who could repair the rest of the wood and siding below the window that needed to be replaced. During the process of evaluating how bad the situation was, they kept us informed and let us know what was happening and why they were doing the specific work they were doing.Finally, the two primary installers, who were here all week (we also had 2 other people come in to help for one day up front and another day at the end) were very nice and kind and they treated our house like it was their own. They put down dropcloths every morning from the front door to their workspace and cleaned up each night so you would not have even known they were there.We have been very satisfied with all aspects of the work and are very happy with results we got going with Great Plains Windows and Doors.
I was impressed with their service and the cleanliness of the installation!
The entire process from initial consult to completion of our door and window installation was absolutely fantastic. We literally could not be happier with how everything went!
We had many questions about our multiple window installations, and Great Plains answered them all. Installation was fast and clean, and our new windows make a big difference in energy efficiency for our home.
Great Plains installed a very quality product and did a perfect job installing it. Their standards are very high. Our next window purchase will be from them.
Excellent customer service. Great installation crews.
Great people, great workers, fast and very neat and clean, wonderful work and very pleased.
Professional and qualified installers.
Great Plains Windows and Doors were thoroughly professional and the best pricing I came across.
We loved the workmanship and quality
Everyone was absolutely fantastic to work with.Great attitude on the part of everyone.Terrific quality product and installation job.Exceeded expectations.Dan
Your company came through when a larger company (Pella) refused to accept responsibility for their failed product and poor installation job. We were extremely pleased with Great Plains from start to finish and will definitely recommend them to others
I recommend Great Plains to all of my friends who need windows and doors in their homes.
It is rare that I have service that is so good I have to write about it. First, I bought a house that had 38 year old windows. Being on a budget, Adam and Tony helped me decide on which windows needed Renewal replacement windows first and identifying potential cost trimming by eliminating unnecessary features of the old windows. And once the date arrived for delivery and install, Tony and the rest of the work crew at Great Plains windows were phenomenal! On time, professional, organized, protected my house from damage during demolition and install, made sure my dogs didn't escape the house and finished the project on time! I've had replacement windows installed before by other companies, but the trim work from the Great Plains crew was amazing! Not a gap or unfilled nail hole anywhere, not even where the old windows had damaged some drywall or where the walls are not flat. The stain was matched perfectly after install as well. Can't say enough good things about Great Plains!
Very professional, nice. And polie installers. Luke and Tony were wonderful
I loved working with Adam and Mack, the install was so easy and they were very friendly and professional! I'm often nervous having workers in my home without me there, but I had absolutely nothing to be worried about. I highly recommend them to anyone getting new Anderson Windows! Other sales reps can be overly pushy, but Adam was very polite and friendly!
The installer was really great, and paid a lot of attention to detail.
I feel that it was a very good product, and I love their work. The door doesn't open easy enough for me though.
Everybody working at Great Plains Windows and Doors are an absolute pleasure to work with. The work was meticulous and perfectly done. The new windows transformed our home and we could not be happier with Great Plains. We will recommend Great Plains to everyone we know.
Quality Of Product - The quality, craftsmanship, and work product was better than we could have imagined.
Everything was great!
The installers did a great job! The negative comments were based on timelines and the wait period.
the new windows look and are lovely. Special things came up but they were handled up and beyond . But Tony could see that it needed a balance and finishing. Am pleased and would do more with this service oriented company and Tony. Many thanks R M
Additional Comments - Excellent experience from start to finish. We truly appreciated that we were kept updated throughout the process. If an issue arose, it was handled immediately. Anything that couldn’t be remedied on the spot, was sent to the correct teams for correction. Everything has been completed as promised. I can’t think of anything Great Plains could have done better. Honestly! It was that good of an experience.
Good experience - happy with the result.
The whole team at Great Plains was great to work with. They truly want to make sure everything gets doneright.
Adam and the installers were extremely friendly and helpful. I had questions about a week later and they came out and showed me how to do it.
Tony & his team were knowledgeable, courteous and amazingly good at their jobs.
I spent 13 years working for a window company, and I know a lot about residential windows. Tony and Luke are absolute craftsmen, and are meticulous and attentive to nuances. They did a really fine job installing the windows and insulation. They have a great system to installation and they customized it to my project. What stands apart is the meticulous details in craftsmanship. The installation process was phenomenal.
Be very cautious who they have do the installation. The subcontractor they saddled us with was sub-par.
These guys did a great job installing windows in our home. The windows and interior trim are beautiful and the quality of installation is top notch. The price was also reasonable, so all around I'm very satisfied!Two small annoyances are that: 1. The new window framing is an inch smaller than the previous window framing; this makes none of the previous blinds (nor standard-size blinds) fit; our former windows were very standard size (24" x 40") and the new ones are now non-standard. 2. Miscommunication around interior finishing happened so that we ended up doing our own staining and varnishing; we negotiated a lower price and are satisfied with this end result.
its too bad it took as long as it did but it happens when i had to deal with the association but over all iam very pleased with the way it turned out.
Recognize Excellence - The whole team was outstanding and went the extra mile. Thank you!
Additional Comments - In general, it was a very easy to work with group of people. It made a big project less stressful because of how well they handled it.
Whole crew did a great job, from pitch/quote to installation and clean up, very impressed.
Recognize Excellence - All of the people we dealt with from sales to installation were really exceptional! It was obvious to me that they each had a lot of experience dealing with people and with their product. We are very impressed! Definately would reccomend them for any project!
Very professional, knowledgeable, and accommodating to our schedule needs and circumstances. Liked the fact that they cleaned up the working areas at the end of each day.
Great Plains did a terrific job with my window. The service, installation, and product was terrific.
I was referred to Great Plains Windows and Doors by my sister who used to work for another division of that company. I never felt uneasy with my choices that I made and the sales person was very helpful and knowledgeable in the different products they offered. I like the fact that these people were very easy to work with and I never felt that they would talk me into anything other than I didn't want. They were there every step of the way and always willing to answer any questions I had regarding proposal or different product options.
We are very happy we went with them! The product is good and the people that installed were quick and knowledgeable. They left my home just as it was and did not make a mess. We would highly recommend them to others!
I was most happy with the service provided by Great Plains. Work was done as scheduled. Installers were thorough and left the area clean.
They were amazing.
Everything worked out great!
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Great Plains Windows and Doors as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys