I was impressed with the Customer Service I received as I walked into the office. I was greeted by Mike Gravina, he made us feel comfortable as he was prompt and very knowledgeable in the products he showed us. I am very happy with the cost and efficiency of my windows.

The staff at Gravina's helped me with a remodel project. The suggestions they made were specific to my needs and I'm very happy with the finished product. They worked within the timeframe that I had and completed the work on time I will definitely use them on future projects and would highly recommend them to others.

Areas Of Satisfaction

Areas Of Satisfaction - Completing the job on time

Recognized Excellence

Recognized Excellence - Jason Castro's expertise and knowledge of products helped me choose the right product and stay within my budget.

Additional Comments

Additional Comments - The install crew was in and out like true professionals! They worked around my schedule and delivered and installed a great product!

Areas Of Satisfaction

Areas Of Satisfaction - The windows are great! They are sturdy.

Recognized Excellence

Recognized Excellence - Nick was great!

Areas Of Satisfaction

Areas Of Satisfaction - It was a good experience all around. Sales person and installer were both friendly and we didn't have any issues at all. Although expensive for the two odd shaped windows we got, we can really feel the difference in the reduction of heat that passes through. Glad to have the UV protection too.

Recognized Excellence

Recognized Excellence - Installer was super

Areas Of Satisfaction

Areas Of Satisfaction - Value, local business, windows look great! Mike Gravina was awesome.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied in terms of the look and quality of the product.

Recognized Excellence

Recognized Excellence - I would like to recognize Sarah Roberts and the installer for their exceptional service. Unfortunately, I can't recall the installer's name, but he was awesome.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied in terms of Michael Stielhack. He is just outstanding.

Recognized Excellence

Recognized Excellence - I would like to recognize Michael Stielhack, the salesperson, for his exceptional service. He is outstanding.

Great product at a fair price.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied in that the installation team was excellent.

Recognized Excellence

Recognized Excellence - I would like to recognize the installer for his exceptional service. He was very very good, and very conscientious.

Additional Comments

Additional Comments - I am very happy with the windows, and I look forward to enjoying them this Winter when it gets cold.

Due to the poor service/communication on the previous job.

Every aspect of the project went according to plan. One installer, Mung, completed the install of 15 windows in 2 days. Amazing! Every day I realize how much I like my new windows.

Areas Of Satisfaction

Areas Of Satisfaction - I am the most satisfied with the installation and the crew.

Recognized Excellence

Recognized Excellence - The crew was exceptional.

They are coming this week to finish up.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the materials and the installation. Both are very good quality.

Recognized Excellence

Recognized Excellence - Mike and Clay provided exceptional service. Both have been very helpful.

Disorganized and a lack of communication. The sales staff was nice, and they are good, but there is a lack of project management.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied in terms of the sales process.

Areas Of Satisfaction

Areas Of Satisfaction - I liked the salesperson and the installer. I was having a garage sale and the installer came and bought stuff before he left. They were both good representation of the company and very personal. They were very busy but they still took care of my two pity windows. I'm really happy with them.

Recognized Excellence

Recognized Excellence - The salesman and the installer were great representatives of the company. They were both personable and he respected my wishes, to not get more windows. He was straight forward with me and I liked that.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with how much we got for the price range. They did an excellent job with everything we wanted.

Recognized Excellence

Recognized Excellence - I would like to recognize the installer, he was a one man crew, I do not remember his name.

Areas Of Satisfaction

Areas Of Satisfaction - Communication was great

Recognized Excellence

Recognized Excellence - Jason did fantastic job

Areas Of Satisfaction

Areas Of Satisfaction - The installation crew was amazing, very thorough, cleanly, and respectful.

Recognized Excellence

Recognized Excellence - Our installer provided exceptional service.

There work was excellent, crew was very thorough and cleaned up great. Finished product looks great.

Areas Of Satisfaction

Areas Of Satisfaction - All, they did great everywhere

Recognized Excellence

Recognized Excellence - Jason And Nick always answered any questions

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the installation and their knowledge.

Current Referrals

Current Referrals - I am interested in more of their services.

Recognized Excellence

Recognized Excellence - I would like to recognize Nick Gravina for his exceptional service.

Areas Of Satisfaction

Areas Of Satisfaction - The siding crew cleaned up well after themselves every evening.

Recognized Excellence

Recognized Excellence - I'd like to recognize the siding crew.