Graves Brothers Home Improvement was fantastic! They were professional and provided high-quality workmanship. I highly recommend them!
Graves Brothers was a pleasure to do business with for my new roof.Steve Miller keep the lines of communication open and let me know what was going on every step of the way.we sign the contract rate during the covid-19 pandemic and we're anxious to get it taken care of as soon as possible. A few very minor issues had to be tied up after the job and Steve took care of it in a prompt and professional manner. We are very pleased with our new roof and the value that we paid for such a good product.
They came when they said and finished on time. They also were very careful not to damage my gardens.
Everything was quick smooth and no glaring issues.
Steve that works for them has gone out of his way to do estimates for other things like siding. The company is great and I've gotten more from them than other companies. Steve travels a long way to make special trips and goes the extra mile.
Graves Brothers Home Improvement did a great job! They were easy to work with and I highly recommend them.
They were professional, on time, and reasonably priced.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Graves Brothers Home Improvement as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys