They would have gotten 5 stars, but it took them 193 days to finish my job.
I feel Graves Bros. Home Improvement Co. was unclear about the pricing with the initial estimate.
After two scheduling delays, the team arrived and quickly and professionally completed the labor. They had a issue at the end where a truck got stuck in the yard. This did quite a bit of damage to the yard, but the tech accepted responsibility and quickly and efficiently repaired the damage.
I am very satisfied with the service and professionalism.
Answered my call professionally and was trying to help me deal with my problem. Responsive to my requests with timely service. Friendly, helpful service representatives at my house. Honest, clear communication.
The whole process just flowed.
They missed their first appointment and had to reschedule because there was a problem with the truck.
They are very good people. They are responsible and polite.
We had issues with weather, trying to locate the siding to make the repair , typical stuff that happens....and during the entire process, communication was absolutely flawless. I never felt like I was forgotten about at all.
Work was quality, friendly, neat..... I do not have a single bad thing to Shay about this entire experience. Highly recommended!
They are an excellent group of people. They were always on time and clean, and they solved the problems.
They did a good job! They found the problem.