We are very pleased with all aspects of our experience with Gouge Quality Roofing; professional, timely and responsive.
An honest professional with lots of knowledge and if needed, suggestions. On time appointments, On or ahead of schedule, professional workers, determined workers. Quality work. Clean up was amazing.
This is an excellent company with friendly, knowledgeable and competent management and a great crew. New roof with 50 year warranty in one day. I highly recommend.
I was pleased and highly confident with choosing Gouge Quality Roofing. I would highly recommend them to anyone else.
It was a completely enjoyable experience. They did the work in one day. I have found 1 nail since the work was completed. The crew was outstanding.
Gouge Quality Roofing were amazing folks to work with from sales to installation. Their thorough cleanup after the work was most appreciated..
Quality job done by professionals
We chose Gouge Quality Roofing because of their professionalism and local proximity. Every person we interacted with - from the sales team, crew, office staff, and management - was courteous and professional. We only had one small issue arise during installation and it was corrected immediately. Anytime we had a question, our call was returned quickly. The crew arrived promptly each morning, worked hard throughout the day, and cleaned up each evening. Ours was a 3-day job and the owner came out the next day to inspect the workmanship. Overall, we're very pleased.
The crew and foreman went above and beyond.
I would recommend them to anyone.
Areas Of Satisfaction - John Lamb was very professional I’m glad he was on site to explain what was being done with pictures. Also getting it done on time was awesome.
Areas Of Satisfaction - I am most satisfied that they were fast.
Recognized Excellence - I would recognize John. He did well.
Areas Of Satisfaction - I still can't believe how fast they removed the old roof and installed the new roof! They did a perfect job, and had the area cleaned up so well that I didn't even realize.that they had already completed the work! And this on a very large roof, complete with also having them replace the eaves downspouts! Very Top Notch job, quite pleased indeed.
WE ARE PLEASED WITH THE JOB GOUGE QUALITY ROOFING, LLC DID, WE HAVE RECOMMENDED THEM TO OTHER PEOPLE THAT NEED ROOF REPLACEMENT
Additional Comments - EXCELLANT JOB. WOULD RECCOMMEND TO ANYOME.
We were very pleased with the efficiency, work ethic of the crew, and the quality of the work. Ours is a cape cod with attached garage and so, a lot of roof, yet the job was completed in less than two days. Cleanup was remarkable.
very proffesional company Quality is the key word here very good workmanship and above standard materials used
I feel that Gouge Quality Roofing went above & beyond what was promised.
Everything was very good. We're very pleased.
Couldn’t ask for a better experience. Staff is friendly, knowledgeable, and does exactly work.
Gouge Quality Roofing did a really good job with everything.
They are a great company to work with, very professional. They did a great job explaining things and gave me options for my roofing project.
Gouge Quality Roofing is an excellent company to work with. The owner made sure that we were completely satisfied with all aspects of the job. Any issues that we had were resolved quickly. We would highly recommend them to others. We definitely are well satisfied with our new roof.
They not only were professional but had a great personal touch.
Areas For Improvement - They didn't fall short at all.
Areas Of Satisfaction - They were great on not only the overall project but taking care of the little details and problems with my roof that others would have looked over.
Recognized Excellence - Caleb Gouge was great.
Additional Comments - Thank you for bailing me out of my roofing problem.
Areas Of Satisfaction - I was most satisfied with their quick installation.
Recognized Excellence - I would like to recognize the owner and the foreman for their exceptional service.
I was very pleased. They were there when they said they would be, I appreciated that. They accidentally cut my cable, and reimbursed me for the cost of that .
Areas Of Satisfaction - I was most satisfied with their promptness and the quality of the product.
Recognized Excellence - I would like to recognize the owner, Kaleb Gouge. He was very knowledgeable when I met with him the first time.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Gouge Quality Roofing, LLC as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys