It was a good company to work with.
Top of the line service with quality and value. They are reliable, trustworthy, with a fabulous crew who took care of our property. Our roof looks amazing. We feel fortunate to have found Gouge Quality Roofing, LLC, for our roofing project.
Quality workmanship. Once they were on the job they were in and out.
Great value. Would definitely recommend!
Overall very satisfied with Gouge Roofing and the professional job well done.
The nicest, most efficient and polite company I have ever had the pleasure to deal with!
This was the second house we hired Gouge Quality Roofing to install a new roof on within 2 years (because the first experience went so well).When my wife and I had our roof replaced on our old house 2 years ago, we ended up hiring Gouge after obtaining quotes from three companies. Although Gouge was not the cheapest, Caleb seemed very knowledgeable, honest and straight forward (nowhere near as shady as one other company we met with) and seemed confident in the product he sells. It ended up being such a great experience that we knew who to turn to when roof issues came up during an inspection of a new house we had contracted to buy early this year.We found out about the roof issues on a Friday. I texted Caleb that Sunday, and he responded that same day. He was out at the new house on Monday to do a much more thorough inspection and had an estimate to replace the roof done by Tuesday (just before the contracted inspection period ended), which allowed us to obtain some remedy concession from the seller. Although I am sure the fact we did business with Gouge before just two years prior had some effect, it still meant so much to us that he was willing to take a chance and his time to provide such great service to us during a very stressful time of negotiation.But the service didn't stop there. My wife and I had several questions about the roof for the new house throughout the process, particularly because it was for a house 120 years old. Caleb was always responsive to our questions, and everything he explained made logical sense. We felt very comfortable with all of his recommendations and explanations as we never felt like he was ever trying to get us to pay more or purchase stuff we did not need.Our realtor was so impressed with our experience and compliments for Caleb and Gouge that he even asked if he could refer one of his own clients to Gouge for a quote.Over our years of home ownership, we have had interactions with contractors for roof repair/replacement, HVAC replacement and windows replacement. I have never been anywhere near as impressed with any of those other companies as I have with Caleb and Gouge. I would recommend them to anyone.
We are very pleased with all aspects of our experience with Gouge Quality Roofing; professional, timely and responsive.
An honest professional with lots of knowledge and if needed, suggestions. On time appointments, On or ahead of schedule, professional workers, determined workers. Quality work. Clean up was amazing.
This is an excellent company with friendly, knowledgeable and competent management and a great crew. New roof with 50 year warranty in one day. I highly recommend.
I was pleased and highly confident with choosing Gouge Quality Roofing. I would highly recommend them to anyone else.
It was a completely enjoyable experience. They did the work in one day. I have found 1 nail since the work was completed. The crew was outstanding.
Gouge Quality Roofing were amazing folks to work with from sales to installation. Their thorough cleanup after the work was most appreciated..
Quality job done by professionals
We chose Gouge Quality Roofing because of their professionalism and local proximity. Every person we interacted with - from the sales team, crew, office staff, and management - was courteous and professional. We only had one small issue arise during installation and it was corrected immediately. Anytime we had a question, our call was returned quickly. The crew arrived promptly each morning, worked hard throughout the day, and cleaned up each evening. Ours was a 3-day job and the owner came out the next day to inspect the workmanship. Overall, we're very pleased.
The crew and foreman went above and beyond.
I would recommend them to anyone.
Areas Of Satisfaction - John Lamb was very professional I’m glad he was on site to explain what was being done with pictures. Also getting it done on time was awesome.
Areas Of Satisfaction - I am most satisfied that they were fast.
Recognized Excellence - I would recognize John. He did well.
Areas Of Satisfaction - I still can't believe how fast they removed the old roof and installed the new roof! They did a perfect job, and had the area cleaned up so well that I didn't even realize.that they had already completed the work! And this on a very large roof, complete with also having them replace the eaves downspouts! Very Top Notch job, quite pleased indeed.
WE ARE PLEASED WITH THE JOB GOUGE QUALITY ROOFING, LLC DID, WE HAVE RECOMMENDED THEM TO OTHER PEOPLE THAT NEED ROOF REPLACEMENT
Additional Comments - EXCELLANT JOB. WOULD RECCOMMEND TO ANYOME.
We were very pleased with the efficiency, work ethic of the crew, and the quality of the work. Ours is a cape cod with attached garage and so, a lot of roof, yet the job was completed in less than two days. Cleanup was remarkable.
very proffesional company Quality is the key word here very good workmanship and above standard materials used
I feel that Gouge Quality Roofing went above & beyond what was promised.
Everything was very good. We're very pleased.
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Gouge Quality Roofing, LLC as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
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