I would recommend your company.
Gouge Roofing was very professional, thorough and timely in getting my roof completed. During the replacement any questions I had were answered quickly and to my satisfaction. I would highly recommend them to anyone.
The day of the roof replacement the crew showed up at 6am and the roof was completely replaced within six hours.
Had trouble g tying paperwork on completion accepted by insurance company. Tough only did it one way. I had to talk to supervisor.
I have already recommended Gouge Quality Roofing, LLC to a friend.
Overall, I am very satisfied with roofing installed, and installation.
Very pleased with Gouge Quality Roofing and their staff. I have and will continue to refer their services.
They did a good job.
Showed up when they said they would send me an invoice via email great communicationGreat quality work they cleaned up their mess
Gouge was fantastic every step of the way. Jeff was the reason my insurance company agreed to a roof replacement because of the highly detailed inspection and report. I couldn’t be more happy with the outcome of the new roof and gutters. Workmanship was second to none, and all of my desires were heard and worked into the plan, and executed to perfection!
Gouge Quality Roofing did an excellent job managing the project. Materials used were of high quality. Project was completed on time. Final invoiced price was comparable to the estimate provided with no surprises.
I recommend this company and would hire them again. They were responsive, professional, and answered all of my questions.
I am thrilled with the final results of my gorgeous new roof. Gouge roofing worked so fast and efficiently. They took great care around my house and my yard. I couldn’t be happier with my experience!
Excellent company to work with from sales to install.
I am very happy. They did a good job.
It was a good company to work with.
Top of the line service with quality and value. They are reliable, trustworthy, with a fabulous crew who took care of our property. Our roof looks amazing. We feel fortunate to have found Gouge Quality Roofing, LLC, for our roofing project.
Quality workmanship. Once they were on the job they were in and out.
Great value. Would definitely recommend!
Overall very satisfied with Gouge Roofing and the professional job well done.
The nicest, most efficient and polite company I have ever had the pleasure to deal with!
This was the second house we hired Gouge Quality Roofing to install a new roof on within 2 years (because the first experience went so well).When my wife and I had our roof replaced on our old house 2 years ago, we ended up hiring Gouge after obtaining quotes from three companies. Although Gouge was not the cheapest, Caleb seemed very knowledgeable, honest and straight forward (nowhere near as shady as one other company we met with) and seemed confident in the product he sells. It ended up being such a great experience that we knew who to turn to when roof issues came up during an inspection of a new house we had contracted to buy early this year.We found out about the roof issues on a Friday. I texted Caleb that Sunday, and he responded that same day. He was out at the new house on Monday to do a much more thorough inspection and had an estimate to replace the roof done by Tuesday (just before the contracted inspection period ended), which allowed us to obtain some remedy concession from the seller. Although I am sure the fact we did business with Gouge before just two years prior had some effect, it still meant so much to us that he was willing to take a chance and his time to provide such great service to us during a very stressful time of negotiation.But the service didn't stop there. My wife and I had several questions about the roof for the new house throughout the process, particularly because it was for a house 120 years old. Caleb was always responsive to our questions, and everything he explained made logical sense. We felt very comfortable with all of his recommendations and explanations as we never felt like he was ever trying to get us to pay more or purchase stuff we did not need.Our realtor was so impressed with our experience and compliments for Caleb and Gouge that he even asked if he could refer one of his own clients to Gouge for a quote.Over our years of home ownership, we have had interactions with contractors for roof repair/replacement, HVAC replacement and windows replacement. I have never been anywhere near as impressed with any of those other companies as I have with Caleb and Gouge. I would recommend them to anyone.
We are very pleased with all aspects of our experience with Gouge Quality Roofing; professional, timely and responsive.
An honest professional with lots of knowledge and if needed, suggestions. On time appointments, On or ahead of schedule, professional workers, determined workers. Quality work. Clean up was amazing.
This is an excellent company with friendly, knowledgeable and competent management and a great crew. New roof with 50 year warranty in one day. I highly recommend.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Gouge Quality Roofing, LLC as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys