Reason For Buying - I really liked the idea that the company was listed as one of the great national builders in the United States. There designs are impeccable and they have a wonderful reputation.
Customer Suggestion - I think they laid there plan out very nicely. They made us very happy with everything.
Net Promoter-Goodall - Very likely. Goodall had been a good company to work with this far. We're very early in our process and our home is far from done, but so far so good.
Reason For Buying - A lot of home at a quality price compared to other builders.
Reason For Buying - Quality, ease of planning and price
Areas For Improvement - They exceeded all of my expectations.
Areas Of Satisfaction - Our lot. The land department is exceptional.
Any Changes? - I really do not have anything I would change in regards to the layout or anything.
Areas Of Satisfaction - I was most satisfied the welcome home meeting. I liked how through it was. The gentleman that did it with us was very patient and allowed us to be nit picky. We wanted the minor cosmetics details to be brought to attention. He wanted to make sure everything was perfect when we moved in.
Reason For Buying - Location of community and reputation of builder
Additional Comments - Goodall Homes made me feel comfortable.
Additional Comments - Keep up the great work.....Very impressed with all aspects of the project from start to finish and even after closing.
Net Promoter-Goodall - I would recommend them on as a 10.
Reason For Buying - I bought from Goodall Homes because of their customer service.
Improvement Suggestion - We were very well pleased.
Areas Of Satisfaction - Staying updated during the build process. Friendliness and professionalism is always there.
Areas Of Satisfaction - I was satisfied that it was an easy build and process.
Areas Of Satisfaction - People are very friendly; the community plan is quite attractive; I'm happy with the general layout and construction of my home.
Additional Comments - Everything has worked very well. Good job! We are looking forward to living in our new house.
Reason For Buying - I bought from them this time because we have built with them before.
Additional Comments - Overall, we have been pleased with the experience with Goodall, Design Center, Wilson Bank, and Interactive Systems.
Net Promoter-Goodall - 10 I have already made referrals.
Reason For Buying - This is our second Goodall home. Top reasons: value, great staff, commitment to coustmer satisfaction.
Customer Suggestion - Continue your commitment to a quality product for the price.
Additional Comments - Overall, I really enjoy living in my new home at Stonebridge. We're still settling in since it's only been 3 weeks but good so far. Thank you!
Reason For Buying - The reason I bought from you is because of the quality of the house and knowing they were located in a good community.
Net Promoter Score - Definitely will. 10. I built this house by myself (single) and am the daughter of a former contractor. I had a pleasant experience and felt that I was being taken care of the entire time.
Areas Of Satisfaction - Communication, explanation of what was going on, prompt response by the project managers. Zach Custer in sales was really good to me and checked in on me even after I had signed the contract.
Net Promoter-Mortgage - 10, excellent service.
Areas Of Satisfaction - Very friendly staff that seems eager to help. Quick response to problems or questions.
Net Promoter-Goodall - 10....exceptionally easy to work with
Areas Of Satisfaction - The construction of the house is well done.
Areas Of Satisfaction - I was satisfied with the whole concept.