Josh was quick to serve, always available, and great communication. The product was easily understood, and the warranty is great.
I am very happy with the service that we received, and I would 100% recommend both Owens Corning and Gladiator Roofing to anyone needing roofing services.
I can't imagine working with anyone who is more qualified and a better communicator than Josh, of Gladiator Roofing. Not only did he explain things, he worked with our time changes, and did a fabulous job getting the job done quickly, efficiently, and completely.
Josh and the team at Gladiator were amazing. The process was seamless, and expectations were set and exceeded throughout the process.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Gladiator Roofing Inc as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys